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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Visionary leader possessing 25 years of experience directing operations within the hospitality industry.
Profile of Qualifications
- Top-notch organizational abilities, critical to facilitating high-profile catering events with well renowned guests including the President, celebrities and sports icons.
- Recognized for the ability to coordinate all aspects of banquet set up.
- Excellent leadership skills, instrumental to building, training and leading high-performance teams.
- Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
- Heavily involved in multiple executive committees, board of directors and safety meetings.
Key Areas of Expertise
|
Leadership Client Relationship Management |
Strategic Planning Organizational Management |
Catering Operations Management Process Improvement
|
Professional Synopsis
Walt Disney Company, Lake Buena Vista, Florida 2013-Present
Event Operations Manager
- Leverage industry expertise to facilitate catering operations and banquet set ups.
- Exemplify top-notch leadership abilities while directing day to day activities for 100+ employees.
- Closely track and forecast financials; responsible for managing P&L statements.
- Collaborate extensively with executive team to streamline daily operations.
Disney s Contemporary Resort and Spa, Walt Disney Company, Lake Buena Vista, Florida 2010-2013
Catering Operations Manager
- Strategically identified client needs and facilitated banquets to ensure fulfillment.
- Directed breakfast, lunch and dinner catering operations.
- Demonstrated excellent leadership abilities while overseeing operations for 70+ team members.
Disney s Coronado Springs Resort, Lake Buena Vista, Florida 2004-2010
Catering Operations Manager
- Assumed key leadership position while managing 150+ cast members.
- Completed various administrative and financial tasks in a timely manner.
Disney s Yacht and Beach Club Resort and Spa, Lake Buena Vista, Florida 2002-2004
Catering Operations Manager
- Oversaw daily operations of 80+ team members; closely monitored performance and implemented action plans as necessary.
- Strategically facilitated catering operations for various types of events.
Previous Positions:
Disney s BoardWalk Resort and Spa, Lake Buena Vista, FL; Catering Operations Manager 2000-2002
Disney s Grand Floridian Resort and Spa, Lake Buena Vista, FL; Catering Operations Manager 1997-2000
Hilton Hotel Corporation, Lake Buena Vista, FL; Stewarding and Banquet Manager 1991-1997
Education
Bachelor Degree in Hotel / Restaurant Management, Webber College, Babson Park, Florida
Associate Degree in Business Administration, Villa Maria College, Buffalo, New York
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