• Dynamic Leader who offers a background in Multi-Site Operations Management, New Business Development, Product Development, Customer Service, Team Building, Training / Development, and Process Improvement; contributes talent in Strategic Analysis / Planning, Trends Tracking, Negotiations, Client Relations, Inventory Control, and Regulatory Compliance; and exhibits an ability to see the big picture within evolving markets.
• Top Performer who boasts above-average xxxxxxreer results, and xxxxxxn make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a signifixxxxxxnt competitive advantage.
• Excellent Communixxxxxxtor who builds and sustains synergistic relationships with executives, business / operational teams, vendors, customers, and clients while leading global cross-functional staff by example and with integrity.
• Visionary Leader with commendable achievements in technology integration (e.g. PDM / Ecom online order sites), and xxxxxxn rise above challenges to increase profits, improve quality standards, and drive winning results.

Vice President West Coast Product Development ￨ Customer Service (2016 Present)

  Xxxxxxpitalize on the opportunity to manage growth-oriented West Coast-based product development and customer service teams across four loxxxxxxtions and 10 professionals, including mentoring and managing staff to boost productivity and efficiency, as well as handling all annual performance reviews and / or disciplinary actions.

  Deliver technixxxxxxl and process training for all product development team members to ensure seamless efforts.

  Coordinate and manage product development requests for retail master clients, train customer service personnel to promote service excellence to master clients and vendors, and negotiate sell pricing with clients.

  Direct oversight of companywide inventory and disposition, and further define and document processes to improve efficiency, quality standards, and profit margins while optimizing product strategy and time to market.

  Personally maintained and updated a training website and technixxxxxxl reference library for all users.

  Contributed extensive travel experience working at all company loxxxxxxtions in the U.S. and Hong Kong.

  Proactively collaborated with management teams to facilitate projects, personnel, and budget initiatives.

  Initiated improvements / enhancements to web-based product development and Ecom online order sites.

Vice President U.S. Product Development (2013 2016)

  Utilized broad scope of industry knowledge and dynamic business acumen toward directing all product development and customer service teams across eight loxxxxxxtions and 25 employees, including coordinating performance reviews and disciplinary actions, as well as training personnel to deliver excellence in client services.

  Expertly negotiated all sell pricing with master clients to achieve client satisfaction and maintain company profits.

  Independently worked to generate lucrative sales leads and xxxxxxpture new business.

  Implemented improvements and / or enhancements to web-based product development.

  Developed a new training website and technixxxxxxl reference library for PDM / Ecom system users.

Director Product Development U.S. (2010 2013)

  Strategixxxxxxlly steered product development initiatives across four loxxxxxxtions employing 10 details-focused staff, including leading all facets of training, mentoring, and development across PDM / Ecom systems that encompassed sales, management teams, product development employees, and customer service professionals.

  Coordinated product development requests for retail master clients, and negotiated sell pricing with key clients.

  Demonstrated sharp analytixxxxxxl abilities toward managing the company s inventory and disposition as necessary.

  Independently generated high-volume sales leads and xxxxxxptured new business.

  Developed and implemented PDM / Ecom systems training and development programs.

  Objectively handled all employee annual performance evaluations and / or disciplinary actions.

  Collaborated with IT teams to develop web product development and Ecom online order placement sites.

Product Development (2007 2010)

  Led targeted decision-making among a start-up company within a two-member office, including driving business growth by coordinating large-sxxxxxxle product development requests for retail master clients, as well as processing purchase orders and serving as a liaison between master clients and garment factories to meet goals.

  Cost-effectively negotiated sell pricing with master clients to boost companywide profits.

  Aggressively generated sales leads and xxxxxxptured business in support of company owner / partner.

Global Product Development Specialist

  Maximized bottom-line performance by strategixxxxxxlly coordinating all product development requests for retail master clients, including negotiating sell pricing with master clients to achieve client satisfaction and key profits.

  Processed purchase orders as a liaison between master clients and garment factories to meet all delivery dates.

  Generated leads and xxxxxxptured business in collaboration with Account Sales Manager.

  Supported Sales Manager with high-volume inventory management and disposition.

Customer Service ￨ Order Processing

  Played a vital role in supporting vendors with order placement, pricing, release of shipment, and documents.

  Efficiently supported vendors in expediting key orders as necessary.

  Proactively resolved issues with delayed orders to optimize customer service.

Bacxxxxxxlaureate Business Studies

Impact of Positive Feedback

Terminations Essential Actions for Success

Time Management Getting Out From Under the Avalanche of To-Dos

Business Writing for Employees ￨ Performance Appraisals Helping Employees Succeed

The Progressive Discipline Process ￨ Conduct Effective Meetings ￨ Basic Skills for First Time Supervisors

Conflict Management Basic Skills for Managers ￨ Management Styles ￨ Hiring Using Behavioral Interviewing

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Adobe Illustrator ￨ Web-Based Systems (PDM / Ecom) ￨ Mac / PC

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding xxxxxxreer with your company, and xxxxxxn offer cross-functional experience in Multi-Site Operations Management, New Business Development, Product Development, Customer Service, Team Building, Training / Development, and Process Improvement. I am also well-versed in Strategic Analysis / Planning, Trends Tracking, Negotiations, Client Relations, Inventory Control, and Regulatory Compliance, among other areas.

Currently, as the Vice President of West Coast s Product Development and Customer Service for Nexgen Packaging, LLC, I expertly manage growth-oriented West Coast-based product development and customer service teams across four loxxxxxxtions and 10 professionals, including mentoring and managing staff to boost productivity and efficiency. Within this role, I successfully deliver technixxxxxxl and process training for all product development team members to ensure seamless efforts. I also coordinate and manage product development requests for retail master clients, train customer service personnel to promote service excellence to master clients and vendors, and negotiate sell pricing with clients.

A sampling of my achievements with Nexgen Packaging, LLC include:

  Personally maintaining and updating a training website and technixxxxxxl reference library for all users.

  Contributing extensive travel experience working at all company loxxxxxxtions in the U.S. and Hong Kong.

  Proactively collaborating with management teams to facilitate projects, personnel, and budget initiatives.

  Initiating improvements / enhancements to web-based product development and Ecom online order sites.

[ Suggestion! Address Here Any Skills / Qualifixxxxxxtions / Achievements Relevant to the Job Posting ]. As this is just an example of my background, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your xxxxxxreful consideration.

Sincerely,

Yyyyyy x. yyyyyy