Yyyyyy x. yyyyyy

Driven, focused, and hard-working Strategic Leader with 9+ years of experience and a proven ability to lead strategic operations within fast-paced environments. Experienced in managing insurance billing/claim accounts, handling account collections, and overseeing administrative procedures. Equipped with a keen ability to maintain positive relationships with members of the community in addition to assisting with special projects.

  Directly manage day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Utilize strong communication abilities in order to build positive rapport with customers, oversee scheduling, answer incoming phone calls, and maintain customer records

  Guided daily administrative functions within the organization which included overseeing the insurance claim clearing process through several insurance companies

  Played a lead role in maintaining positive relationships with customers, monitored and re-ordered office supplies, and maintained significant industry specific contacts

  Maintained schedules, answered incoming phone calls, assisted new staff members with standard operating procedures, and assisted with special projects as needed

  Coordinated logistical tasks within a quickly changing environment which required monitoring the insurance claim clearing process and managing collections for overdue accounts

  Completed visits to courthouses as needed, ensured account documentation was complete, and successfully handled accounting/financial operations such as account reconciliation

  Led advertising and customer account management, ordered office supplies as needed, built positive relationships within the community, and answered incoming phone calls

  Successfully encouraged a positive working environment at all times which resulted in an increase in employee morale and productivity levels

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in customer service and administrative roles with experience in overseeing complex insurance claims, performing account collections, and handling day-to-day office operations. In addition, I have strong experience in interacting positively with clients, improving current operating processes, and handling incoming phone calls.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes an Associate s Degree in Healthcare Management from Penn Foster in addition to a current Life & Health Insurance license.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy