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Johnny Walker 0000 xxxxxx xxxx , xxxx , xxxxx 00000 160th Pl. SE-Covington, WA 98042


General Manager




  Successful manager with expertise in steering broad-scope areas of operation and track record of delivering dynamic results across key performance metrics:

  Achieved 106% to budget and 32% year-over-year total revenue growth; 2016 to date

  Built and continue to lead team to rank #1 in fitness revenue to budget; 2016 to date

  Twice ranked #1 in membership sales percent to budget; January and April 2017

  Consistently surpassed monthly budget goals; 2015-2016

  Substantially grew business by aggressively recruiting and training sales-driven team; 2015-2016

  Achieved and exceeded aggressive sales quotas; 2014-2015

  Twice recognized as Top Sales Producer; 2013-2014

  Continual record of progression with employers in recognition of strong performance since 2002

  Comprehensive business background spanning sales, customer service, human resources, statistical

analysis, administrative, and financial/P&L

  Motivating, hands-on leader who excels in recruiting, training, developing, and directing high-performance management, sales and support teams

  Effectively define, develop and implement targeted strategies to boost productivity, cost-effectiveness, sales, client retention, and profits

  Talent for rapidly adapting skills and acquiring/applying new knowledge illustrated by background in diverse industries and professional roles


Professional Experience


24 Hour Fitness-Auburn/Kent/Seattle, WA 2015-Present

General Manager-Auburn; 2016-present

  Have progressed to steer full-scope operations spanning sales, operations and fitness, with P&L accountability; consistently delivering strong results across sales, profits, operational performance

  Successfully recruit, train, develop, and direct staff; currently manage 2 department heads along with 30 front-line team members

  Conduct thorough P&L analysis and define and implement targeted strategies for boosting bottom-line performance

Fitness Manager-Kent; 2015-2016

  Promoted and relocated to manage fitness department; actively collaborated with General Manager in ensuring consistent achievement of guest service, revenue production and budget goals

  Effectively recruited, trained and developed high-performance fitness staff; increased staff by 67% while concurrently boosting bottom-line profits through significant sales growth

Assistant Fitness Manager-Seattle; 2015

  Recruited to generate new personal training revenue while concurrently building production through focus on delivering solid results and maximizing existing client retention

  Expertly facilitated daily sales training and provided new member fitness consulting

  Conducted thorough statistical analysis of company/internal performance indicators to clearly define strategies for achieving and surpassing daily production goals


LA Fitness-Bellevue, WA 2014-2015

Training Director

  Successfully recruited, trained and developed Sales team along with Trainers to drive solid growth;

consistently achieved and surpassed sales goals

  Maximized revenue channels through strong focus on client service and retention


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Johnny Walker Page 2 of 2


Vision Quest Kent, WA 2012-2014

Fitness Manager; 2013-2014

  Promoted to steer membership development, grow business and increase revenue production; achieved top producer rankings

  Developed and led trainers to achieve goals across key performance metrics, from optimizing member fitness results to building loyalty and generating new business

  Generated significant improvements in service, sales and profits by designing and facilitating several weekly sales meeting weekly

Trainer; 2012-2013

  Recruited to drive business growth through delivery of quality client training programs; led clients to 3 consecutive Weight Loss Contest wins

  Effectively applied multi-source reports/data toward conducting varied analytics as key strategy in addressing issues, modifying programs and improving individual sales production


Sunset Chevrolet-Sumner, WA 2011-2012

Michael s Toyota-Bellevue, WA 2002-2008/2010

Sales Manager/Sales Associate

  Launched business career in automotive dealership industry, capitalizing on opportunities to build strong skills in broad areas of sales, operations and management

  In Management role, trained, developed and directed sales team; included developing personnel performance reports along with analyzing team member results to define strategies for increasing individual sales

  Provided world-class service in addressing escalated customer issues for prompt resolution as well as following up on sales transactions to ensure satisfaction

  Expertly consulted with customers to define needs, delivered customized sales presentations and persuasively negotiated to maximize sales production


Education & Professional Development


B.S., Exercise Science, American Public University; May 2015


National Academy of Sports Medicine (NASM) Certification

AED/CPR/First Aid Certified

Performance Specialist Training; NASM

Fitness Captain Designation

LV 1 Crossfit Trainer Designation



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