Personable and compassionate communicator with a consistent, proven track record of exceeding job goals.

  Strong healthcare background, including a proven ability to administer health, dental and vision plans.

  Excellent product education and training skills, including conducting oral presentations.

  Strong knowledge of the Affordable Care Act (ACA) and major health insurance plans.

  Proficient with Microsoft Outlook, Word, Excel, PowerPoint and Salesforce.

> Client Relations > Problem Solving > Product Training

> Relationship Building > Account Management > Oral Presentations

Benefit Communication Specialist, Benefit Communication Insourcing Atlanta, XXXXXX July 2015-Present

  Communicate effectively with employees, including executives, as well as physicians and case managers.

  Educate key stakeholders about health, dental and vision insurance benefits plans and assist with enrollment.

  Demonstrate excellent in person and telephone communication skills to explain a variety of policies and plans.

  Explain how to enroll in a short or long-term disability plan, medical supplement or secure life insurance.

  Showcase strong oral presentation skills while speaking in front of up 200 employees at business locations.

  Display solid listening skills while sitting down and explaining plans to individual employees.

Director of Client Services, Advanced Care Pediatrics Atlanta, XXXXXX 2012-2015

  Built and maintained positive relationships with terminally ill pediatric patients as well as their parents.

  Communicated one-on-one with patients in the hospital to assist with the start of their care.

  Ensured all required deadlines were met to prevent the patient from losing Medicare insurance coverage.

  Saved more than $750,000 in sales annually by overcoming obstacles to retain relationships with patients, including resulting from staffing shortages or nurse errors.

Executive Administrative Assistant, Perfect Control Alpharetta, XXXXXX 2010-2012

  Supported the Chief Operating Officer with managing account management, accounting and HR functions.

  Recruited and interviewed sub-contractors for project assignments and also coordinated construction schedules.

  Proactively identified and resolved problems customers or subcontractors were experiencing.

Bachelor of Science (BS) Business Management, Brigham Young University (online program); expected Fall 2018

Associate of Arts (AA), North Metro Technical College

Life and Health Insurance Agent, State of Xxxxxx, License No. xxxxxx07

> Chaperone for the Xxxxxx Special Olympics the past 15 years

> Supporter to my sister who has Down Syndrome 

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your orxxxxxxnization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a personable and compassionate communicator with a consistent, proven track record of exceeding job goals. I have a strong healthcare background, including a proven ability to administer health, dental and vision plans. Additionally, I offer excellent product education and training skills, including conducting oral presentations. Among my additional unique qualifications:

  Communicated effectively with employees, including executives, as well as physicians and case managers.

  Educated key stakeholders about health, dental and vision insurance benefits plans and assist with enrollment.

  Solid knowledge of short or long-term disability, medical supplements and the Affordable Care Act (ACA).

  Saved more than $750,000 in sales annually by overcoming obstacles to retain relationships with patients, including resulting from staffing shortages or nurse errors.

  Supported a Chief Operating Officer with managing account management, accounting and HR functions.

  Recruited and interviewed sub-contractors for project assignments and also coordinated construction schedules.

As your employee, you will find me to be a team player committed to exceeding your performance goals. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx