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0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx firstname.lastname@example.org
Cross-Functional Team Leadership Process Development Executive Relations
Data Analysis SDLC Management Strategic Planning Data-Driven Decision-Making
Strong project management experience in both government and private sectors; exemplary ability to identify requirements, create project plans, charters, budgets and schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.
Demonstrated strengths in mentoring, motivating, and leading technical teams throughout software development life cycle (SDLC) for multimillion dollar solutions.
Extremely well-versed in change management, quality assurance, status/progress reporting, issue resolution, vendor coordination, EVM reporting, cost containment, and C-level relations.
Proven success in testing and deploying cutting-edge solutions which considerably enhance productivity, profitability, and competitive positioning for employers.
Able to align and mobilize cohesive teams in meeting demanding deadlines in a fast-paced, high-growth, and diverse environment.
Adept at workflow optimization and standardizing procedures and best practices to eliminate unproductive processes.
USDA / Natural Resources Conservation Service, Portland, OR, 2011 to Present
IT Project Manager (2012 to Present)
Leverage expertise in project/program planning and management to lead high-performing teams in broad-scope initiatives throughout SLDC including creating and maintaining project schedules and work breakdown structures in Microsoft Project.
Effectively plan, implement, and track federal contracts and serve as steward for public funds.
Perform strategic and tactical market research in dual role as Contracting Officer s Representative and Project/Program Manager.
Administer IT contracts including developing statements of work, product specifications, issuing task orders, initiating requisitions, evaluating products or services received, and recommending payment authorizations to Contracting Officer.
Championed 13+ government projects from operations and maintenance of conservation software to implementation of Agriculture Act of 2014 (Farm Bill).
As National IT Project Manager for NRCS s Video Teleconferencing (VTC) project, deployed over 450 VTC systems across Natural Resources Conservation Service.
Steered Water and Climate Information System project involving major modernization work and data center migration from internal ticketing system to enterprise-level help desk support.
Spearheaded National Easements Staging Tool project to accommodate new legislative requirements according to 2014 Agricultural Act; efficiently upgraded servers from 2003 to 2013 versions.
Chaired Business Process Management Solutions Architecture Review Board working group tasked with providing recommendations on business initiatives impacting enterprise processes and productivity.
Analyzed and uncovered high-quality alternative with greater cost efficiencies, presented findings to CIO and advisory board, and led acquisition strategy of VidyoCloud.
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USDA / Natural Resources Conservation Service continued
Procurement Specialist, FCIP (2011 to 2012)
Completed series of assignments in functional roles spanning Field Office operations, Financial Management, Human Resources, and Acquisitions Management.
Completed FMMI training course to support Forest Service National Financial Management Center in meeting established fiscal goals and targets.
Received Performance Award for preparing new hire onboarding package for Montana State Office.
Overhauled Government vehicle monthly tracking system to enhance accuracy and data integrity.
Ebara Technologies Inc. Hillsboro, OR, 2005 to 2009
Field Service Engineer
Regarded as subject matter expert on capital equipment, demonstrating advanced expertise in information systems, robotics, chemistry, and electro-mechanics.
Standardized troubleshooting protocols company-wide to expedite problem resolution.
Won Employee of the Month for delivering above and beyond customer service.
Chosen as Acting Site Lead (Supervisor) during absences based on proven leadership talents.
Proactively identified three major design flaws resulting in redesign and improved equipment operation.
Asyst-Shinko America, Hillsboro, OR, 2004 to 2005
Field Service Engineer
Repaired, upgraded, and maintained automated material handling systems at customer sites.
Diligently responded to high-priority events in less than 10 minutes and sustained 96%+ uptime on more than 150 delivery robots.
Maxim Integrated Products, Beaverton, OR, 2001 to 2002
Equipment Maintenance Engineer
Serviced Novellus C1 tool set and auxiliary systems, methodically rebuilt and refurbished major and minor sub-assemblies, and conducted internal audits in safety performance and data tracking.
Achieved and maintained equipment reliability for seven tool sets at 98%+ uptime.
Resolved prolonged equipment downtime by adding heated components to prevent effluent accumulation.
Novellus Systems Inc. Hillsboro, OR, 2000
Field Service Engineer
Helmed timely project requiring replacement of $120K+ in parts and
fostered seamless cooperation among trade unions and customer site
Prior background includes service with U.S. Navy, 1995 to 2000. Honorably discharged.
BS, Management and Business Information Systems, George Fox University, Portland, OR, 2010
AAS, Networking Technology, Heald College, Portland, OR, 2003
AAS, Computer Technology, Heald College, Portland, OR, 2003
Federal Program/Project Manager II Certification (Level III pending)
Certified Federal Contracting Officer s Representative I
Master s Certificate, Federal Acquisition Management, FAC Academy, 2014
Associate Certificate, Project Management, George Washington University, Washington DC, 2014
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