Driven, knowledgeable and solutions-focused professional with a strong background in working across over 800 multi-tier server environments within multiple sites in a 24x7 server support environment. Work diligently to troubleshoot infrastructure concerns to boost the uptime of business applications via standard builds and operations. Call on product support skills and demonstrated record of delivering positive results in order to thrive under pressure amidst inflexible project deadlines. Seek to expand upon technical skills in launching Infrastructure technologies and solutions based on detailed research and testing. Sound communicator, fluent in both English and Russian. Seeking full-time or contract Systems Engineer prospects in finance, startup, insurance and other sectors that will offer opportunities for career growth.

Operating Systems

• Windows 2003, 7, 2008R2, 2012
• VMWare ESX Server 5.0, 5.5, 6.0

Hardware

• Dell PE Servers, Desktops, Laptops
• IBM (Lenovo) Laptops
• Adic Scalar 100, i500 Backup Libraries
• Kyocera, Konica, Xerox Network Printers and Scanners

Certifications

• MCSA 2000

• MCP 2000

Applications

• MS Exchange 2007, 2010
• VMWare VSphere
• Citrix XenApp 6.5
• Snap Drive/Manager for SQL and Exchange
• Cherwell Service Management
• Orion SolarWinds Monitoring
• Symantec NetBackup Enterprise 7.0, 7.5
• Microsoft Office 2003/2007/2010/2013
• Patchlink Security Management
• AWS (basic)

         Oversaw functions for a global reinsurance company with four primary offices and 12 smaller global ones

         Worked across time zones in an on-call capacity to oversee 900+ Virtual Servers and 70+ Applications

         Led Windows Server Administration, as well as patching for MS Exchange Administration, VMware VSphere Administration and Citrix Administration

         Headed application management and support efforts via Helpdesk operations and staff training/mentoring

         Mentored the Helpdesk in four locations; led efficient problem solving and prioritization measures

         Managed Disaster Recovery, AD Supervision, Group Policy Creation and Solarwinds Orion Server Monitoring

         Also directed NetApp Snapmanager launch, backup, maintenance and restoration for SQL and Exchange

         Utilized the Cherwell Ticketing System for management purposes to align with the service agreement

         Delivered multipart, limited security provisioning within a deep folder structure

         Completed projects include:

o    An Archer Software rollout in three environments, including design and implementation

o    Handled the Office 2013 rollout and Citrix design and implementation

o    Put into place a 2012 upgrade to Windows 2008 R2

         Offered technical leadership and mentoring to the team and lower-level groups within the IT organization

         Spearheaded a 2012 Server Rollout, along with application compatibility testing and documentation for various groups in quality assurance and production environments

         Also directed operations for a corporate server consolidation and virtualization project

         Handled all SQL 2008 R2 Cluster Installation and documentation

         Led Symantec NetBackup Enterprise Server 7.5 Rollout and Upgrade in multiple Data Centers; also managed related policy development and implementation along with related procedural training

         Prepared for the migration from Exchange 2000 to 2007, including user migration and troubleshooting

         Directed the Blackberry Enterprise Server rollout, user administration and upgrade processes as well

         Deployed Patchlink Server and updates precisely and in a timely manner with minimal downtime

         Rolled out and patched the VMWare ESX 4.0 and ESXi 5.0 Host, as well as Amazon Cloud Server provisioning

         Handled a physical to VMWare server conversion; also managed server rollouts for IIS, SQL, BizTalk and IBM MQ (Physical or VMWare)

         Took on the sole responsibility for documenting server builds and installations

         Led SharePoint Administration, Server Lease Tracking and Inventory, Software Troubleshooting, User Account Permissions Administration, Vendor Management

         Supervised and troubleshot issues related to server hardware and backup libraries

         Installed and managed operations for all network printers and scanners

         Developed and educated others on disaster recovery processes to ensure preparedness

         Offered on-call support for technical and server issues as they occurred off-hours

         Effectively migrated users and servers from NT 4.0/Win98 to Windows 2000/Win2000 Professional

         Drove operations for VERITAS NetBackup executive policy design and launch

         Implemented Exchange 5.5, as well as programmed and managed the Avaya telephone system

         Played a key role in managing an office move, often working with contractors on cabling, patched CAT5 cables and the movement of users and printers

         Successfully maintained a network of 50 users in two locations connected by VPN

Training, VMWare ESX/ESXi 4.0 Installation and Administration, Global Knowledge

Training, Exchange 2007 Administration, New Horizons

Training, Microsoft Certified System Engineer (MCSE), New Horizons