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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

Versatile, hard-working, and attentive Law Student with several years of experience in customer service and leadership roles within a variety of industries. Advanced experience in supporting customer service operations along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with superior communication and interpersonal abilities in addition to a background in fostering a positive work environment.

 

Key Competencies

Administrative Support Workflow/Process Improvement Customer Service/Support

Attention to Detail Decision Making/Planning Complex Problem Solving

Productivity/Efficiency Oral/Written Communication LexisNexis/WestLaw

 

Education

 

Juris Doctorate Candidate

Nova Southeastern University College of Law (Expected 2020)

 

Member, Sports and Entertainment Law Society

Current Coursework Includes: Contracts, Criminal Law, Torts, and Legal Writing/Research

 

Bachelor of Science, Political Science with a Minor in Business

Florida State University, Tallahassee, FL (May 2016)

 

Internship Experience

 

  • Intern, Mobile Diagnostic Imaging, May 2016-August 2016
    • Assisted the Chief Compliance Officer with daily administrative needs which included scheduling meetings, filing paperwork, and coordinating conferences

 

Professional Experience

Brass Tap, Fort Lauderdale, FL 2016-Present

Team Leader/Bartender

  • Direct day to day customer service logistics within a fast-paced food service environment with a concentration on increasing productivity and customer satisfaction levels
  • Utilize superior communication abilities to build positive rapport with customers and diffuse escalated customer service situations

 

Hooters of America, Tallahassee, FL 2013-2016

Hooters Girl

  • Coordinated both customer service and administrative tasks within the organization which included training new team members and assisting with special projects
  • Ensured internal standard operating procedures were consistently followed, assisted customers with food selection, and processed cash/credit transactions

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