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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Versatile, hard-working, and attentive Law Student with several years of experience in customer service and leadership roles within a variety of industries. Advanced experience in supporting customer service operations along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with superior communication and interpersonal abilities in addition to a background in fostering a positive work environment.
Key Competencies
Administrative Support Workflow/Process Improvement Customer Service/Support
Attention to Detail Decision Making/Planning Complex Problem Solving
Productivity/Efficiency Oral/Written Communication LexisNexis/WestLaw
Education
Juris Doctorate Candidate
Nova Southeastern University College of Law (Expected 2020)
Member, Sports and Entertainment Law Society
Current Coursework Includes: Contracts, Criminal Law, Torts, and Legal Writing/Research
Bachelor of Science, Political Science with a Minor in Business
Florida State University, Tallahassee, FL (May 2016)
Internship Experience
- Intern, Mobile Diagnostic Imaging, May 2016-August 2016
- Assisted the Chief Compliance Officer with daily administrative needs which included scheduling meetings, filing paperwork, and coordinating conferences
Professional Experience
Brass Tap, Fort Lauderdale, FL 2016-Present
Team Leader/Bartender
- Direct day to day customer service logistics within a fast-paced food service environment with a concentration on increasing productivity and customer satisfaction levels
- Utilize superior communication abilities to build positive rapport with customers and diffuse escalated customer service situations
Hooters of America, Tallahassee, FL 2013-2016
Hooters Girl
- Coordinated both customer service and administrative tasks within the organization which included training new team members and assisting with special projects
- Ensured internal standard operating procedures were consistently followed, assisted customers with food selection, and processed cash/credit transactions
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