Personable, compassionate and well-educated professional seeking to make a positive difference in the lives of others in the psychology or social work field.

  Excellent listening, verbal communication and interpersonal skills to build relationships with individuals and their families and gain their trust, confidence and respect.

  Valuable, hands-on experience communicating effectively with individuals from all walks of life, from high school students to those in hospice care.

  Proficiency with Microsoft Office Suite and SPSS software.

Bachelor of Arts (BA), Psychology

Franklin & Marshall College Lancaster, PA

Graduate-Level coursework in Human Behavior, Diversity & Oppression and Social Work Research

Rutgers University New Brunswick, NJ

Completed coursework in Psychology

Mesa Community College Mesa, AZ

Completed coursework in Accounting

University of California, San Diego (UCSD) Extension San Diego, CA

Tutor, TRACE Program, Woodrow Wilson Middle School San Diego, CA Oct. 2015-Dec. 2015

  Displayed excellent listening, verbal communication and interpersonal skills while educating high school students with learning disabilities.

  Instructed students in English, mathematics, economics and biology coursework.

  Encouraged and motivated students to maximize their potential, excel and overcome obstacles.

  Assisted students with identifying and resolving problems in real time.

Volunteer/Intern, Apreva Hospice San Diego, CA Aug. 2015-Dec. 2015

  Communicated effectively in person and over the telephone with key stakeholders.

  Demonstrated empathy toward patients and their families going through an emotional time.

  Helped to create a welcoming environment so patients and their families could spend time together.

  Ensured medications were administered to patients as recommended by the physician.

Customer Service Associate, Macy s La Mesa, CA 2013-2015

  Showcased stellar rapport building and customer service skills while working with customers.

  Provided valuable, hands-on support to colleagues to process customer transactions.

  Explained a variety of products and services to customers in a polite and friendly manner.

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am a personable, compassionate and well-educated professional seeking to make a positive difference in the lives of others. I possess excellent listening, verbal communication and interpersonal skills to build relationships with individuals and their families and gain their trust, confidence and respect. I also have valuable, hands-on experience communicating effectively with individuals from all walks of life, from high school students to those in hospice care.

As a Tutor for the TRACE Program, I displayed excellent listening, verbal communication and interpersonal skills while educating high school students with learning disabilities. I instructed students in English, mathematics, economics and biology. In this capacity, I assisted students with identifying and resolving problems in real time and also motivated students to maximize their potential and excel. As a Volunteer/Intern with Apreva Hospice, I demonstrated empathy toward patients and their families going through an emotional time. In collaboration with team members, I helped to create a welcoming environment so patients and their families could spend time together.

I hold a Bachelor of Arts (BA) in Psychology from Franklin & Marshall College. I ve also completed graduate-Level coursework in Human Behavior, Diversity & Oppression and Social Work Research at Rutgers University, as well as additional Psychology coursework at Mesa Community College.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx