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Results-driven professional eager to transition into a rewarding career opportunity in IT.
Possesses excellent leadership, organizational and analytical problem-solving skills.
Solid understanding of IT concepts obtained throughout completion of coursework and a hands-on internship.
In-depth knowledge of effective QA documentation and testing processes.
Exposure to SDLC, as well as multiple project management methodologies, including Agile and Waterfall.
Demonstrated ability to learn new concepts quickly and adapt in fast-paced environments.
Dynamic leadership skills, key to boosting employee morale and providing effective mentorship.
Master of Science in Cyber-Security Management, Kaplan University; In Progress
Bachelor s Degree in Information Technology, Kaplan University; 2016
Associates of Applied Sciences in Information Technology, Kaplan University; 2013
President s List | Dean s List
Relevant coursework completed in: Foundations of Programming Using Java, Microsoft SQL Server Management Studio, Network Security, Database Foundations & Principles of Information Systems Architecture
Attention to Detail
Agile & Waterfall
Software: Microsoft Excel 2016, Microsoft Office Visio 2016
Tools: Microsoft Office 2016 including Word, PowerPoint, Project, SQL Server 2014
Multimedia / Web: Java, Microsoft SQL Server Management Studio, Adobe Flash
Kaplan Technology; Intern 2016
Assumed multiple roles, including Director of IT and Database QA Analyst, while obtaining in-depth exposure to effective IT processes.
Demonstrated an ability to collaborate with team members to ensure on-time completion of IT projects; relayed pertinent status information to appropriate parties.
Thoroughly reviewed data and selected appropriate system for development of human resources database.
Oversaw multiple projects focused on healthcare, human resources and media.
Performed in-depth testing in accordance to specific test plans / checklists; adjusted project timelines.
Publix Super Market; Centralized Trainer | Cultural Ambassador | Deli Manager | Associate 2011-Present
Recipient of multiple merit-based promotions due to strong leadership and organizational skills.
Perform in-depth training to boost team performance and educate individuals on company policies.
Leverage interpersonal skills to deliver top-notch service throughout daily interactions with customers.
Harris Teeter Super Markets; Assistant Manager | Starbucks Lead 2005-2011
Successfully built and led a dynamic team of as many as 35 staff to meet daily performance goals.
Utilized organizational skills to maintain proper inventory levels and oversee shipping operations.
Hospital Corpsman, U.S. Navy; 1979 -1989
National Society of Collegiate Scholars | Graduate Information Technology Associate
KUSMA - KU Student Military Association | CSC - Cyber Security Club
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