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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Results-driven professional eager to transition into a rewarding career opportunity in IT.




         Possesses excellent leadership, organizational and analytical problem-solving skills.

         Solid understanding of IT concepts obtained throughout completion of coursework and a hands-on internship.

         In-depth knowledge of effective QA documentation and testing processes.

         Exposure to SDLC, as well as multiple project management methodologies, including Agile and Waterfall.

         Demonstrated ability to learn new concepts quickly and adapt in fast-paced environments.

         Dynamic leadership skills, key to boosting employee morale and providing effective mentorship.




Master of Science in Cyber-Security Management, Kaplan University; In Progress

Bachelor s Degree in Information Technology, Kaplan University; 2016

Associates of Applied Sciences in Information Technology, Kaplan University; 2013

President s List | Dean s List

Relevant coursework completed in: Foundations of Programming Using Java, Microsoft SQL Server Management Studio, Network Security, Database Foundations & Principles of Information Systems Architecture




  IT Knowledge

  Organizational Management

  Business Analysis

  Project Management

   Analytical Problem-Solving

   Process Support


  Attention to Detail

  Agile & Waterfall


Technical Proficiencies


Software: Microsoft Excel 2016, Microsoft Office Visio 2016

Tools: Microsoft Office 2016 including Word, PowerPoint, Project, SQL Server 2014

Multimedia / Web: Java, Microsoft SQL Server Management Studio, Adobe Flash


Technical Internship


Kaplan Technology; Intern 2016

         Assumed multiple roles, including Director of IT and Database QA Analyst, while obtaining in-depth exposure to effective IT processes.

         Demonstrated an ability to collaborate with team members to ensure on-time completion of IT projects; relayed pertinent status information to appropriate parties.

         Thoroughly reviewed data and selected appropriate system for development of human resources database.

         Oversaw multiple projects focused on healthcare, human resources and media.

         Performed in-depth testing in accordance to specific test plans / checklists; adjusted project timelines.


Professional Experience


Publix Super Market; Centralized Trainer | Cultural Ambassador | Deli Manager | Associate 2011-Present

         Recipient of multiple merit-based promotions due to strong leadership and organizational skills.

         Perform in-depth training to boost team performance and educate individuals on company policies.

         Leverage interpersonal skills to deliver top-notch service throughout daily interactions with customers.


Harris Teeter Super Markets; Assistant Manager | Starbucks Lead 2005-2011

         Successfully built and led a dynamic team of as many as 35 staff to meet daily performance goals.

         Utilized organizational skills to maintain proper inventory levels and oversee shipping operations.


Military Experience & Professional Development


Hospital Corpsman, U.S. Navy; 1979 -1989

National Society of Collegiate Scholars | Graduate Information Technology Associate

KUSMA - KU Student Military Association | CSC - Cyber Security Club

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