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Yyyyyy x. yyyyyy

- 2505 San Gabriel Way #104 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


IT Asset/Resource Management

Qualifixxxxxxtions Profile


    Dynamic and results-driven management professional with over 21 years in customer service, asset management, and operations support in the manufacturing, amusement, automotive, technology solutions, and logistics businesses.

    Detail-oriented and analytixxxxxxl, with critixxxxxxl thinking to strategize solutions in addressing procedural issues in warehouse, logistics, and IT asset management with a view towards service quality and process efficiency.

    Proven business-aware social and communixxxxxxtion skills (Bilingual in English & Spanish) that inspire confidence, performance excellence, and teamwork synergies across multi-functional project engagements.

    Well-organized with multitasking and prioritization skills that maximize resources to achieve outstanding results.


Professional Experience


WinTech - Hyundai Motors Amerixxxxxx & KIA Motors Amerixxxxxx Fountain Valley, XXXXXX

IT Lease Administrator | Warehouse Operation Management Oct 2013 Present

    Provide operational direction in managing IT Lease contracts and IT hardware assets involving network infrastructure and desktop client devices, and supporting project management and sales with price quotes on Windows Network Servers and Cisco gear, VoIP and desktop hardware for wholesale brokers and lease vendors.

    Audit and maintain SAP asset assignment and SharePoint equipment request records for US Central Regions, Atlanta GA, & Plano TX, coordinating IT Hardware returns between Hyundai and KIA North Amerixxxxxx and lease vendors.

    Review and approve LTL debit/credit memos, reporting outstanding balance sheet of expiring IT lease contracts to Finance, Procurement, and Project Planning.

    Audit IT material handling records such as Hard Drive Sanitization and e-waste disposal, while managing inventory levels through cycle count audits and reconciliation to maintain inventory accuracy of 98%.

    Conduct annual inventory of over 75,000 assets with Hyundai - KIA Motors and subsidiary business units.


Prorizon | Walt Disney Enterprise Anaheim, XXXXXX Hardware Service Lead Mar 2005 Oct 2013

    Managed IT Hardware Assets, overseeing inbound receipt scheduling & distribution of daily work operations, coordinating and managing multiple related projects for Walt Disney Parks and Resorts and ESPN Zones, while supporting 11,000 desktop end-users throughout Disney Enterprise and subsidiary business units.

    Defined project tasks and assigned schedules for completion by service technicians and warehouse personnel.

    Supported Accounts Payable and Credit department in fulfilling orders, overseeing leased returns of desktop, networking and VOIP assets for Disney Anaheim Resort, Theme Parks and Burbank Studios.

    Managed outstanding orders to ensure SLA s were met.

    Conducted inventory cycle counts and place orders to maintain stock availability on a weekly basis.


Veris MFG Fullerton, XXXXXX Materials Coordinator Jan 2005 Feb 2005

    Coordinated and managed production projects with Sales, Engineering, and Production, organizing and distributing construction schedules and documents for project builds to all departments.

    Audited and updated policies, processes and procedures to comply with to ISO 9000 standards.

    Coordinated procurement and delivery of materials, & equipment with subcontractors, communixxxxxxting weekly and monthly production build schedules to Sr. Executives, Production Managers, Sales and Warehouse Managers.

    Maintained project management database using MRP system., generating reports to track job costs on work orders

    Supervised warehouse staff to ensure meeting operational goals in receiving/shipping/ kitting/stocking and deliveries.

Ingram Micro Mira Loma, XXXXXX R.M.A. Returns Credit Clerk Logistics & Distribution Dec 1995 Jan 2005

    Managed operations in crediting R.M.A claims and resolving credit memo variances, assisting several departments with general and advanced related functions when needed to complete daily work orders.

    Developed and executed new procedures to maintain compliance with ISO 9001 requirements.

    Trained new hires in all warehouse functions though Ingram Micro s (PTS) program for internal xxxxxxreer advancement.




    CompTIA A+ Certifixxxxxxtion Training UNIVERSITY OF XXXXXX Xxxxxx, XXXXXX (2017)

    Some college coursework completed, UNIVERSITY OF XXXXXXLIFORNIA, XXXXXX Xxxxxx, XXXXXX (1996 1998)

Technixxxxxxl Skills

    Productivity Tools: MS Office (Word, Excel, & Outlook)

    ERP: SAP, WMS, & MRP Systems Internet: MS SharePoint

Professional Development/Certifixxxxxxtion

    Certified in Electric Pallet Jack, Sit-Down Forklift, Reach Truck Forklift, Turret Truck Forklift & battery changing.


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