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Yyyyyy x. yyyyyy

Waikoloa, HI xxx-xxx-xxxx |


Profile of Qualifications


         Results-driven Sales Specialist possessing 8 years of experience boosting revenue within prestigious, well renowned hotels.

         Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.

         Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.

         Seasoned in overcoming objections, developing individualized financial solutions and educating clients on specific contract details.

         Continually regarded for the ability to surpass sales objectives.


Key Achievements


         Consistently exceeded quarterly sales goals by generating $1.8M+ (Marriott).

         Strategically generated $3.6M in sales; exceeding volume per guest (VPG) budget by $441 (Hilton).

         Recognized as #1 performer of seven Sales Manager for two years (Wyndham).

         Recognized as #7 performer of 53 Sales Executives (Wyndham).

         Succeeded in achieving retention rates between 80-90%.


Areas of Expertise


   Sales Revenue Growth

   Process Improvement

   Interpersonal Communication

   Training & Development


   Strategic Planning


Professional Synopsis


Marriott, Waikoloa, HI 2015-Present

Team Leader

         Fulfill critical role implementing innovative strategies to significantly boost sale of available units.

         Closely monitor team performance on a monthly basis; develop and implement innovative strategies to boost revenue.

         Heavily involved in second phase of sales cycle; determines financial eligibility and creates individualized payment plans to suit client needs.


Hilton Grand Vacations, Waikoloa, HI 2014-2015

Sales Manager

         Assumed key leadership position responsible for building and overseeing performance of sales team.

         Developed and implemented innovative strategies to boost vacation ownership sales.

         Delivered top-notch service to prospective and existing buyers; promptly resolved inquiries and formed positive relationships.

         Maintained strict adherence to company financing guidelines, as well as policies and procedures.

         Conducted highly informative presentations to engage prospective clients and promote sales growth.


Wyndham Vacation Resorts, Honolulu, HI 2012-2014

Sales Manager

         Consistently met and exceeded sales goals while directing daily operations of 10 team members.

         Established and maintained positive relationships with clients; promptly resolved contract inquiries and educated individuals on cancellation policies.





Yyyyyy x. yyyyyy

Waikoloa, HI xxx-xxx-xxxx |


Hilton Grand Vacations, Honolulu, HI 2011-2012

Vacation Counselor

         Developed and implemented innovative sales strategies to promote vacation ownership.

         Exemplified top-notch interpersonal abilities while rapidly establishing rapport and forming positive relationships with prospective buyers.

         Performed thorough training to significantly boost team performance.


Wyndham Vacation Resorts, Honolulu, HI 2009-2011

Sales Executive

         Conducted in-depth sales presentations to engage prospective clients and increase sales.

         Consistently recognized for delivering top-notch service and enhancing overall satisfaction levels.


Previous Positions:

McKenna Auto Group, Kailua, HI; Director of Finance 2007-2009

Aloha Auto Group, Honolulu, HI; Director of Finance 2002-2008


Education & Professional Development


General Studies Coursework Completed, University of Washington, Seattle, WA

Real Estate License, State of Hawaii

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