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- 8450 Petty Rd Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Self-assured and results-driven professional with more than 3 years providing sales & marketing, project management, customer service, credit management, and office administration, with a view to focusing on healthcare to leverage educational background as a recent graduate in Psychology moving forward.
Detail-oriented and analytical with critical thinking to address and resolve complex work and relationship issues.
Well-organized and resourceful, with multitasking and prioritization skills that maximize limited resources to achieve outstanding results in sales, customer service, and office administration.
Excellent interpersonal communication skills that inspire confidence and teamwork synergies.
Manage and facilitate therapeutic group sessions, creating weekly progress note templates over email, researching and analyzing relevant literature on consumer shopping and spending behavior, and providing research observations in regular reports.
Provide customer service in managing credit standing of clients to maintain or recover creditworthiness
Provided administrative support in responding and routing inbound phone calls, preparing and editing letters on behalf of clients, and organizing client information as print and electronic file.
Coordinate and monitor task timelines of concurrent projects, ensuring that deadlines for deliverables are met, and provided administrative support in capturing minutes of business and project management meetings.
Served as Senior Executive over Research and the Marketing departments, conducting market research on relevant information to closing sales deals.
Provided administrative and customer services, answering and routing inbound phone calls.
Organized and maintained electronic and hard copy filing and recording systems, preparing and editing correspondences to clients, transmitting debtor information, and processing credit reports.
Education & Credentials
B.A. in Psychology, GPA: 3.3, CLARK ATLANTA UNIVERSITY Atlanta, GA (2017)
Productivity Tools: MS Offices, Page, Keynote and Preview
Apps: Captira, Simplicity, Metr02 Credit Manager, T-Maxx Dialer
Social Media: Facebook, Instagram, Twitter, Pinterest, & Tumblr
Fluent in English, Intermediate in Spanish, and Beginner in French & Japanese
Hunley, S. & Barrett, A. (2017, March/April). African American college students perception on law enforcement.
Research presented at the annual Undergraduate Symposium & AUC Research Day, Atlanta, GA.
Affiliations & Community Involvement
Member: Isabella T. Jenkins Honors Program, CAU (2013 2017)
Member: Psi Chi - International Psychology Honor Society, CAU ( 2016 2017)
Member: Pie Alumni Council, CAU (2015 2017) | Philharmonic Society, (2014) | NAACP, CAU (2015 2017)
Volunteer/Content Coordinator: WSTU: The Afternoon Drive (2015 2016)
Volunteer: #Hashtaglunchbag (2015) | Reach One Teach One (2014 2015) | WCLK Pledge Drive (2014)
Member: Phi Alpha Delta, Spelman College (2015 2017) | Echelon Twelve, Spelman College (2015 2017)
Volunteer: Sandwich Run, Xlorehouse College (2014)
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