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Driven, focused, and hard-working Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced environments. Experienced in managing cross-functional teams, overseeing key account operations, diffusing escalated customer service situations, and coaching/training staff members. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.

Operations Management Sales Strategy Development Staff Development Policy Development

Workflow Management Cold-Calling Strategies Sales Cycle Management Customer Retention

Process Improvement Oral/Written Communication Territory Management Sales Forecasting

  Direct day to day sales and operations within a fast-paced environment with a focus on increasing productivity and operational revenue

  Support a territory consisting of North Carolina, South Carolina, Georgia, and Florida which requires identifying and contacting potential clients

  Determine client product needs and make appropriate recommendations, generate sales quotes, and provide live demonstrations and training

  Managed sales logistics within the organization which required identifying potential clients, performing cold-calling, and determining machinery needs

  Maintained an expert level knowledge of internal products which resulted in making appropriate product/service recommendations

  Achieved first year sales of over $340K

Rightline Equipment Inc., Atlanta, GA 2014-2015

  Coordinated sales logistics for a successful equipment company which included managing clients over a span of 10 states throughout the Eastern region of the United States

  Visited both existing and potential clients within the manufacturing industry, networked within the industry, and attended industry specific events

  Utilized superior communication and interpersonal abilities to maintain positive relationships with customers and diffuse escalated client issues

  Performed detailed market analysis which resulted in identifying areas of opportunity and increasing territory sales by 9% in 2014

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Bolzoni-Auramo Inc., Atlanta, GA 2010-2014

  Led sales functions within a region consisting of 7 states which included working with OEM Forklift Dealer Sales Managers, Territory Managers, and end-users

  Successfully increased capital equipment sales by over $3MM and achieved a 100% sales goal attainment over 4 years

Barloworld Handling Inc., Decatur, GA 2006-2009

  Supported account management functions which included performing client needs assessments and making product recommendations

  Played a lead role in identifying and closing new accounts along with managing key accounts which included American Air Filter, Weyerhaeuser, Masonite, Expotechnik, Schutz Container, and Network Communications

  Achieved over $342K in sales within the first year

S&S New Paths, DBA Moe s Southwest Grill 2001-2006

  Managed daily operations within a start-up restaurant environment which centered on leading large-scale projects and supporting start-up operations

  Instrumental in negotiating leasing terms, reviewed contractor bids, oversaw permit and/or code compliance logistics, and negotiated with vendors

  Oversaw human resources functions which included interviewing and hiring candidates along with handling new hire onboarding

  Obtained first year sales of over $772K

  Regional Client Solutions Manager, Sitestuff.com, 2000-2001

  Territory Manager, Grainer Industrial Supply, 1996-2000

  Strategic Inside Account Manager, Grainger Industrial Supply, 1994-1996