Dedicated and accomplished Administrative Support Professional with over 5+ years of experience and a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in managing cross-functional teams and implementing innovative processes.

Project Management Timeline Management Team Leadership Attention to Detail

Microsoft Office Suite Meeting Deadlines Vendor Management Budget Administration

Administrative Support Process Improvement Inventory Customer Service & Support

  Directed day to day administrative operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Oversaw the receiving and clearing of materials through US Customs, processed employee payroll, maintained petty cash, and published both RFIs and AFRs

  Utilized superior analytical abilities to prepare monthly pay estimates in addition to working closely with the executive leadership team

  Managed various tasks which included providing daily care and feeding to animals, cleaning housing areas, and administering medication

  Documented records of diets, medication, and enrichment along with consistently working with members of the public and providing keeper talks

  Supported administrative logistics within a retail store environment which centered on overseeing store inventory, processing transfers, and placing supply orders

  Played a lead role in various special projects, assisted customers with order inquiries, and supported members of executive leadership

Additional Professional Experience Includes: Temporary Amphibian Zookeeper/Temporary Mammal Zookeeper, Detroit Zoological Society (2014-2015), Administrative Assistant, PM Environmental (2014), Animal Caregiver, Capital Area Humane Society (2014), and Sean Lion Trainer Intern, Coral World Ocean Park (2013)