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Yyyyyy x. yyyyyy
55 SE 6th St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Strategic Leader with several years of experience and a proven ability to lead others and provide exceptional administrative support within quickly moving environments. Experienced in reviewing/analyzing complex customer support issues, maintaining positive rapport with customers, and overseeing administrative tasks on behalf of members of executive management. Highly adept in managing large-scale projects in addition to maintaining strong communication with others.
Key Competencies
Administrative Support Customer Service/Support Payroll Processing Project Management |
Calendar Management Strategy Development Team Leadership Bilingual, English/Spanish |
Real-Estate Industry Attention to Detail Complex Problem Solving Market Research |
Professional Experience
CP Construction and Investment November 2015-Present
Office Manager
Direct day-to-day administrative operations within a fast-paced environment with a focus on increasing productivity and efficiency
Facilitate financial operations which include posting transactions, overseeing purchasing functions, scheduling outstanding payments, and managing collections activities
Instrumental in the implementation and oversight of standard operating procedures, work closely with internal team members, and maintain both hard copy and electronic files
Play a lead role within several projects which includes supporting Project Manager s, coordinating with suppliers, and creating project packages
Envirotek Realty October 2014-November 2015
CEO/Broker s Assistant
Provided administrative support to members of management within the organization which includes managing calendars, planning meetings, and booking travel arrangements
Performed real-estate market research using MLXchange in addition to creating purchase offers for sellers and preparing contract documentation (purchase agreements, closing statements, etc )
Successfully promote properties through the use of advertisements, open houses, and the utilization of third-party listing services
Utilize superior analytical abilities in order to assist with property closings, maintain client/property records, and assisting with special projects
JR Sosa Properties, Brokerage and Management Division January 2011-September 2014
Executive Assistant
Coordinated both administrative and operational tasks which included scheduling/planning executive meetings, booking travel logistics, and supporting executive members of management
Drafted both internal and external communication, performed complex real estate market research, assisted with placing homes on the market, and maintained positive rapport with customers
Tracked monthly rent payments for approximately 70 apartments within the management division along with processing payments for all management units (condominiums, property taxes, etc )
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Yyyyyy x. yyyyyy
55 SE 6th St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Technopack Corp. June 2008-December 2010
Business Analyst, E-Commerce
Handled both analytical and administrative tasks which included generating postings on various e-commerce sales sites (eBay, Amazon, Craigslist)
Performed detailed market analysis related to competitors and product positioning, oversaw product online sales, and processed sales related paperwork
Monitored inventory on a daily basis in order to update merchandise listings, processed payments and/or refunds using Authorize.net, and attended national tradeshows
Clearview Partners, LLC July 2007-March 2008
Office Manager
Managed all office logistics which included greeting incoming customers, supporting administrative operations, and drafting customer communication documents
Maintained executive calendars, planned meetings, maintained customer files, and handled financial tasks such as processing invoices and vendor payments
Processed employee payroll which required superior analytical abilities, ordered supplies as needed, and assisted with special projects
Barbara Palacios Design Company January 2004-August 2005
Executive Assistant
Played an instrumental role in supporting customers within a retail store environment along with monitoring/replenishing supply levels, and compiling weekly inventory reports
Created technical documentation on behalf of the shipping department, researched customer inquiries, and completed detailed data entry
Technical Skills
Proficient in: Microsoft Office Suite, QuickBooks, Peachtree, Internet Explorer, and Firefox
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