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Yyyyyy x. yyyyyy

55 SE 6th St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Experienced Strategic Leader with several years of experience and a proven ability to lead others and provide exceptional administrative support within quickly moving environments. Experienced in reviewing/analyzing complex customer support issues, maintaining positive rapport with customers, and overseeing administrative tasks on behalf of members of executive management. Highly adept in managing large-scale projects in addition to maintaining strong communication with others.

 

Key Competencies

 

 

         Administrative Support

         Customer Service/Support

         Payroll Processing

         Project Management

         Calendar Management

         Strategy Development

         Team Leadership

         Bilingual, English/Spanish

         Real-Estate Industry

         Attention to Detail

         Complex Problem Solving

         Market Research

 

Professional Experience

CP Construction and Investment November 2015-Present

Office Manager

  Direct day-to-day administrative operations within a fast-paced environment with a focus on increasing productivity and efficiency

  Facilitate financial operations which include posting transactions, overseeing purchasing functions, scheduling outstanding payments, and managing collections activities

  Instrumental in the implementation and oversight of standard operating procedures, work closely with internal team members, and maintain both hard copy and electronic files

  Play a lead role within several projects which includes supporting Project Manager s, coordinating with suppliers, and creating project packages

 

Envirotek Realty October 2014-November 2015

CEO/Broker s Assistant

  Provided administrative support to members of management within the organization which includes managing calendars, planning meetings, and booking travel arrangements

  Performed real-estate market research using MLXchange in addition to creating purchase offers for sellers and preparing contract documentation (purchase agreements, closing statements, etc )

  Successfully promote properties through the use of advertisements, open houses, and the utilization of third-party listing services

  Utilize superior analytical abilities in order to assist with property closings, maintain client/property records, and assisting with special projects

 

JR Sosa Properties, Brokerage and Management Division January 2011-September 2014

Executive Assistant

  Coordinated both administrative and operational tasks which included scheduling/planning executive meetings, booking travel logistics, and supporting executive members of management

  Drafted both internal and external communication, performed complex real estate market research, assisted with placing homes on the market, and maintained positive rapport with customers

  Tracked monthly rent payments for approximately 70 apartments within the management division along with processing payments for all management units (condominiums, property taxes, etc )

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Yyyyyy x. yyyyyy

55 SE 6th St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

Technopack Corp. June 2008-December 2010

Business Analyst, E-Commerce

  Handled both analytical and administrative tasks which included generating postings on various e-commerce sales sites (eBay, Amazon, Craigslist)

  Performed detailed market analysis related to competitors and product positioning, oversaw product online sales, and processed sales related paperwork

  Monitored inventory on a daily basis in order to update merchandise listings, processed payments and/or refunds using Authorize.net, and attended national tradeshows

 

Clearview Partners, LLC July 2007-March 2008

Office Manager

  Managed all office logistics which included greeting incoming customers, supporting administrative operations, and drafting customer communication documents

  Maintained executive calendars, planned meetings, maintained customer files, and handled financial tasks such as processing invoices and vendor payments

  Processed employee payroll which required superior analytical abilities, ordered supplies as needed, and assisted with special projects

 

Barbara Palacios Design Company January 2004-August 2005

Executive Assistant

  Played an instrumental role in supporting customers within a retail store environment along with monitoring/replenishing supply levels, and compiling weekly inventory reports

  Created technical documentation on behalf of the shipping department, researched customer inquiries, and completed detailed data entry

 

Technical Skills

 

Proficient in: Microsoft Office Suite, QuickBooks, Peachtree, Internet Explorer, and Firefox

 

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