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Yyyyyy x. yyyyyy
- 619 North Park Dr. Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Customer Service Medical Records / Admissions Clerk
Highly self-motixxxxxxted and results-driven professional with more than 8 years providing high-performance customer service, inventory management, and administrative support in the merchandising and healthcare industries.
Detail-oriented, analytical and methodical with critical thinking to resolve operations and people-centric work issues even under stressful work conditions.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.
Proven altruistic disposition and compassion that deliver outstanding customer service beyond the call of duty.
Strong people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Call Center Operations
Retail Sales Management
Territory Sales Administration
Multiple Account Management
Customer Service Management
Healthcare Operations Management
Relationship Management (Customers, Stakeholders, Public, Government & Suppliers)
Policies & Regulatory Compliance (i.e. OSHA, Environmental Law, US-FDA, Medicare/Medicaid, etc.)
Electronic Health Records (EHR) & Document Management
MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing
Xxxxxxrious companies XXXXXX
Served client contracts in customer support, call center, healthcare, pharmacy and warehouse operations.
Amazon Chester, XXXXXX
Ensured actual inventories matched online information provided to customers.
Processed incoming merchandise stocks into proper warehouse bin locations complying with warehousing and inventory management standards for data entry using scanners.
Central State Hospital Dinwiddie, XXXXXX
Processed medical records of patients ensuring that all data elements were correct and properly entered.
Managed pharmaceutical documents and files and ensured proper placements corresponding to shelf items complying with standards.
Xxxxxxngent Chester, Xxxxxx
Provided comprehensive information on Medicare to educate the elderly population. Addressed patient inquiries and issues with professionalism.
Enrolled and processed patients into healthcare and treatment intervention programs.
Education & Credentials
ULTIMATE MEDICAL ACADEMY Clearwater, FL (2014)
Diploma, Medical Billing,
Coursework: Medication administration, Medical billing and Health insurance administration
JOHN TYLER COMMUNITY COLLEGE Chester, XXXXXX (2000)
Associate in Police Science/Criminal Justice, GPA: 3.15, Dean s List (3X)
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