Accomplished leader with a proven track of building and growing customer or vendor relationships.

  Outstanding listening, verbal communication and interpersonal skills to gain the trust of key stakeholders.

  Promoted to positions of greater responsibility for consistently exceeding job performance goals.

  Work history of leading teams, improving processes in the supply chain and boosting vendor partnerships.

  Enhanced the efficiency and effectiveness of a Purchasing Department and its key suppliers.

  Master of Business Administration (MBA), International Business, Point Park University.

  Veteran, U.S. Army.

Supply Chain Management Team Building/Leadership Staff Management/Training

Vendor/Supplier Management Continuous Improvement Strategic Planning

Service Level Agreements Policies and Procedures Customer Relations

Thermo Fisher Scientific Pittsburgh, PA Oct. 1998-July 2015
Vendor Performance Manger (Jan. 2013-July 2015)

  Oversaw a team of two buyers while working closely with decision makers across multiple departments such as sales; customer service; accounts payable; finance; and regulatory affairs.

  Worked closely with executive-level decision makers while managing a group of 25 different vendors.

  Collaborated with the Vice President of Supply Chain and Inventory Manager, as well as the Purchasing Director, to create details of vendor service level agreements (SLAs).

  Led all conference calls with vendors and generated reports to ensure service-level compliance.

  Built relationships and formed new partnerships to achieve transparency with vendor processes.

  Motivated vendors to take ownership of achieving key performance metrics.

  Led Kaizen events to achieve continued operational effectiveness.

Achievements:

  Enhanced the customer service level for end users by 30%.

  Boosted on-time delivery performance of shipped materials by 35-40%.

  Increased direct product shipping efficiency by 25%.

Purchasing Analyst, Operational Effectiveness (Oct. 2010-Jan. 2013)

  Managed multiple customer-focused and financial-related projects, impacting lead-time improvement; used equipment returns; cost variance elimination; supply chain value stream mapping; SLA agreement and alignment; customer service; and communications.

  Deployed customer-focused lean business tools and methodologies to develop and sustain best practices.

  Identified the top drivers of performance gaps and created standard work board and tools.

Achievements:

  Achieved a 40% reduction in non-value added processes after conducting purchasing team workload analysis and developing automated solutions.

  Enhanced employee understanding of purchasing processes and best practices after initiating and implementing a learning platform, including the curriculum, which educated 40 teams and included 50 unique training modules.

  Fixed unrecognized revenue from vendor cost variances to achieve 100% quarterly revenue recognition.

Thermo Fisher Scientific Pittsburgh, PA (continued) Oct. 1998-July 2015

Buyer II (Jan. 2000-Oct. 2010)

  Managed the performance of a group of 25 vendors while helping to drive the order fulfillment process to meet or exceed targeted customer service levels.

  Collaborated with suppliers and coordinated with inventory planners to achieve service-level goals.

  Oversaw the daily replenishment process to ensure uninterrupted manual and electronic supply-chain process flow through 12 distribution centers.

Achievements:

  Negotiated $150,000 in savings in quarterly returns of non-performing inventory to suppliers.

  Improved on-time and complete shipping performance by 30% with a key supplier.

  Boosted customer service of end users by 25% after resolving root cause issues.

Associate Buyer (Oct. 1998-Jan. 2000)

  Streamlined processes while providing valuable, hands-on support to a team of senior buyers.

  Improved operational effectiveness between the Purchasing Department, internal business units and supplier partners.

Previously:

Cash Manager, Mellon Bank Pittsburgh, PA 1997-1998

Counselor/Licensed Insurance Agent, Non-Commissioned Officers Association Washington, DC 1990-1997

Master of Business Administration (MBA), International Business, Point Park University; earned 2000

Bachelor of Science (BS), Business, Point Park University; earned 1999

Associate of Science (AS), Accounting, Duff s Business Institute; earned 1997

  Certified in LEAN Business Systems, Thermo Fisher Scientific

  Certified Purchasing Manager, Institute of Supply Management

  Certified in Production and Inventory Management, American Production and Inventory Control Society

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am an accomplished leader with a proven track of building and growing customer or vendor relationships. I boast outstanding listening, verbal communication and interpersonal skills to gain the trust of key stakeholders. During my career, I have been promoted to positions of greater responsibility for consistently exceeding job performance goals. My work history also includes leading teams, improving processes in the supply chain and boosting vendor partnerships. I am particularly skilled at enhancing the efficiency and effectiveness of a Purchasing Department and its key suppliers. Among my achievements and unique qualifications:

  Enhanced the customer service level for end users by 30%.

  Boosted on-time delivery performance of shipped materials by 35-40%.

  Increased direct product shipping efficiency by 25%.

  Achieved a 40% reduction in non-value added processes after conducting purchasing team workload analysis and developing automated solutions.

  Enhanced employee understanding of purchasing processes and best practices after initiating and implementing a learning platform, including the curriculum, which educated 40 teams and included 50 unique training modules.

  Negotiated $150,000 in savings in quarterly returns of non-performing inventory to suppliers.

  Master of Business Administration (MBA), International Business, Point Park University.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

412-726-8816