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Results-driven professional eager to contribute 25+ years of experience to a challenging Sales Manager role.
Summary
Consistently recognized for the ability to develop and implement highly effective business development strategies to significantly boost company revenue.
Top-notch leadership skills with a proven track record of building, training and directing high-performance teams.
Exemplary customer service skills, instrumental to establishing and maintaining lasting relationships.
Continually meets and exceeds goals in production-based environments.
Key Skills
Sales Revenue Growth Training & Development AS400 |
Operations Management Process Improvement Salesforce.com |
Customer Service Business Development MS Office Suite
|
Professional Synopsis
Safelite AutoGlass, Long Island & Commack, NY 2008-Present
Store Manager (2017-Present)
Fulfill critical leadership position responsible for directing daily activities of 13 team members.
Leverage strong interpersonal skills to deliver top-notch customer service; continually ensure satisfaction while promoting retention.
Conduct in-depth training to significantly boost team performance; consistently meet and exceed team objectives.
Perform various administrative tasks in a timely manner, including scheduling, expense management and generating detailed sales reports.
Maintain strict adherence to company policies, OSHA regulations and federal laws.
Area Sales Manager (2008-2017)
Assumed critical leadership position responsible for maintaining positive relations with 400 accounts generating $2M annually.
Developed and implemented highly effective sales strategies to boost company revenue.
Leveraged top-notch customer service skills to promptly resolve inquiries, handle complaints and resolve issues.
Key Achievements:
Recognized for exceeding goal by 124% with total sales exceeding $2M for 2-consecutive years.
Drove business development initiatives, resulting in a 41% increase in business.
Successfully completed 75 sales calls weekly.
Previous Positions:
Triumph Auto Glass, Hicksville, NY; Area Sales Manager 2006-2008
BWD Group, Jericho, NY; Claims Associate 2001-2006
Five Towns College, Dix Hills NY; Manager 1995-2001
Education
Associate of Applied Science in Business Management, 4.0 GPA, Five Towns College, Dix Hills, NY
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