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Yyyyyy x. yyyyyy

xxxxxx NE 101st Pl. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Ambitious, balanced, focused and self-assured Business and Technology Expert with more than 20 years of progressive experience. Possess a noteworthy reputation for delivering intensive project leadership and follow-up in alignment with business needs. Add value to organizations as a PMP Certified Six Sigma Green Belt Candidate. Adept in developing and sustaining excellent rapport with global business partners, colleagues and executives cross-functionally. Skilled in noting, anticipating and expanding upon lucrative, innovative business opportunities. Strategically align resources in order to build upon business opportunities. Utilize Agile methodologies to cultivate alliances and prioritize technology solutions. Efficacious in working with individual contributors including C-Level executives across all technical and business disciplines. Also serve as a freelance voiceover artist for nonprofits and startup operations. In pursuit of a challenging, exciting new role with a reputable company that offers flexibility and a remote schedule.


Core Competencies


Medical Embedded Systems & Devices | Applications | Digital Analytics | Operating Systems | Global Event Planning

Hardxxxxxxre Design | Softxxxxxxre Acumen | Project & Program Management | Business Development | Product Management

Partnerships | Negotiation | Relationship Building | Interpersonal Communication | Collaborative Teamwork | Community Relations

Go-To-Market (GTM) | Roadmap Alignment | Strategic Planning | Legal Axxxxxxreness | Organization | Time Management


Professional Experience | Microsoft Corporation


Ecosystem Engagement Program Manager (2015-Present)

         Scale out the Windows Hardxxxxxxre Engineering Community (WinHEC) program; plan and execute a year-round cadence of partner programs, as well as oversee the WinHEC scorecard, analytics and partner feedback surveys

         Offer impactful programs to build great PCs, as well as IoT devices and peripherals in conjunction with Marketing, PR, Sales and Engineering Teams

         Lead design functions for; call on social channels to craft a strong online engineering community

         Offer WinHEC Online to allow for broad video-based partner enablement training


Senior Enablement Program Manager-Downloads, WEDCS and CMS (2010-2015)

         Trained and adopted 85 groups; on-boarded CMS adopters and streamlined automated documentation and processes; effectively slashed levels of full adoption time by 44%

         Proved vital in Integrating Nokia s CMS: performed gap analyses, as well as planned prototype and migration functions

         Shaped, endorsed, streamlined and managed the adoption of the Download Services Platform

         Leveraged customer insight data to fuel detailed persona and future SDK development efforts

         Managed a multidisciplinary web analytics process and product improvement effort that yielded bolstered efficiencies and a $2M cost savings YoY; honored with two Distinguished Customer Excellence Axxxxxxrds

         Worked diligently after M&E to onboard Nokia, Finland staff and integrated tools

         Fronted a Persona Special Task Force; assumed group ownership and developed 12 persona and profiling templates for each major MSFT IT scenario


Senior Market Insights Manager-Value Proposition Initiative (2003-2009)

         Drove the ongoing improvement of a Version 1 System that allowed Engineering 94 Teams to devise credible value propositions

         Skillfully recruited and managed pilot teams to garner input in developing valuable improvements

         Designed and launched a collaborative, streamlined Version 2 system including user guidance on how to create compelling executive presentations based on pilot team results

         Inspired Engineering and Marketing Teams to identify target markets and highest-value benefits, as well as verify market readiness within the intended audiences; garnered millions of dollars in product development savings as a result


Program Manager, Vista Diagnostics and Deployment Metrics

         Oversaw daily functions of the Setup Diagnostics Team for Windows Vista; included development and design of an executive-facing intranet site

         Reported each day to a technically-challenging audience of Windows stakeholders and key decision makers to deliver core statistics and results; performed root cause analysis for Windows installation diagnostics in order to do so

         Generated an impressive failure rate decrease over the course of nine months from 13% to 3%


Yyyyyy x. yyyyyy



Program Manager, Windows Preinstallation Environment (WinPE)

         Supervised and guided a dynamic team of Developers, Technical Writers and Testers and technical writers

         Dedicatedly ensured that OEMs deployed the operating system efficiently with a secure scaled-down version

         Successfully partnered regularly with OEMs such as Dell, HP, IBM, Fujitsu, Toshiba and NEC

         Astutely liaised with licensing, legal and release channel owners; saved over $10M each year for each OEM in doing so


Business Development Manager/OEM Channel Program Manager (2000-2003)

         Founded and maintained lasting, positive relationships with eight key OEMs and three IHVS global partners in co-developing Microsoft TV hardxxxxxxre

         Transferred information and aligned roadmaps amongst both Microsoft and partner executives

         Tenaciously negotiated intricate technical and marketing partnership agreements to guarantee mutually agreeable terms

         Identified and qualified prospects for new business; refined strategies and resolved difficult business concerns as they arose

         Quality leadership and rapid rapport building

         Boosted the acquisition of long-term business and engineering commitments from investment partners using rapid relationship building efforts; this included executing go-to-market (GTM) functions with external partners and internal cross-functional executives

         Steered partner relationships with OEMs for the purpose of co-marketing, public relations, technical innovations and demos

         Defined taxonomies and aligned partner collections using valuable survey results

         Designed initial partner program infrastructure using a tiered approach to increase global market adoption for four joint solutions

         Successfully recruited over 500 partners during conference sessions, demos and industry networking efforts for partner programs; gave Microsoft solid footing as a formidable competitor in the cable television market


Earlier Roles


OEM Program Manager Consultant, Meridian Partners Ltd., 1997-2000

Softxxxxxxre Engineer & Program Manager, ICat (Interactive Catalogue), 1996-1997

Various Engineering & Program Management Roles, Philips Medical, 1990-1996




Post-Graduate Certificate, Softxxxxxxre Product Management Mini MBA, University of Xxxxxx

Bachelor of Science, Engineering/Physics, Pacific Lutheran University


Certifications & Courses


Project Management Professional-PMP Certification (2011, #1412819) | Six Sigma Green Belt Six Sigma

Technical Communications | Japanese, French | Object Oriented Design | C/C++ | Digital Signal Processing


Community Involvement


Volunteer Sponsorship Director, Xxxxxx American Little League

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