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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Profile of Qualifications


         Self-motivated, results oriented Professional with an in depth understanding of strategic operations management processes.

         Skilled in implementing highly effective process improvement and business development initiatives to drive company revenue.

         Demonstrated leadership skills obtained throughout hands on management of 30+ staff members.

         Talent for rapidly adapting skills to new markets illustrated by success in broad sectors.


Key Areas of Expertise


   Operations Management

   Personnel Management

   Process Improvement

   P&L Analysis


   Financial Processes


   Performance Management

   MS Office Suite

   Human Resource Services

   Training & Development

   Business Development



Professional Synopsis


Jackson Group Peterbilt Idaho Falls, Idaho 2014-Present

Shop Foreman

         Fulfill critical role overseeing daily operations, with associated responsibilities including task delegation, scheduling and implementing effective business development strategies.

         Promote employee growth and development, while monitoring performance, for 20+ direct reports.

         Resourcefully establish and maintain key client relationships, focused primarily on maintaining satisfaction and retention.


Le Caf De Paris/Gastons Boise, Idaho 2013

Office Manager

         Exemplified top notch customer service skills, key to maintaining client satisfaction while growing existing customer base.

         Utilized strong product knowledge to strategically drive revenue.

         Championed process improvement initiatives by implementing innovative strategies to restructure existing processes.


Flatbread Neapolitan Pizzeria Boise, Idaho 2012-2013

General Manager

         Demonstrated leadership capabilities throughout direct oversight of 30+ employees, with responsibilities ranging from on boarding to performance management.

         Drove business development initiatives by envisioning, designing and deploying highly effective marketing strategies.

         Streamlined financial operations throughout careful P&L analysis, resulting in adjustment of $1M in annual revenue.

         Implemented training and development processes, key to maintaining adherence to company policies while maximizing productivity.


Bonefish Grill - Boise, Idaho 2008-2012

Shift Supervisor/ Server

         Collaborated extensively with upper level management to design successful training programs for new hires.

         Maintained quality control throughout daily operations, key to promoting customer satisfaction.




Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


P.B.G s Bar and Grill - Blackfoot, Idaho 2005-2008


         Heavily involved in all aspects of on boarding 30+ employees while simultaneously developing innovative business development tactics.

         Streamlined process improvement initiatives by identifying discrepancies within accounting, P&L analysis and inventory operations.

Education & Professional Development


MBA, General Business, Boise State University; Anticipated Graduation: 2017

BBA, General Business, Boise State University; 2012


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