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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Profile of Qualifications
Self-motivated, results oriented Professional with an in depth understanding of strategic operations management processes.
Skilled in implementing highly effective process improvement and business development initiatives to drive company revenue.
Demonstrated leadership skills obtained throughout hands on management of 30+ staff members.
Talent for rapidly adapting skills to new markets illustrated by success in broad sectors.
Key Areas of Expertise
Operations Management Personnel Management Process Improvement P&L Analysis
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Financial Processes Marketing Performance Management MS Office Suite |
Human Resource Services Training & Development Business Development QuickBooks
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Professional Synopsis
Jackson Group Peterbilt Idaho Falls, Idaho 2014-Present
Shop Foreman
Fulfill critical role overseeing daily operations, with associated responsibilities including task delegation, scheduling and implementing effective business development strategies.
Promote employee growth and development, while monitoring performance, for 20+ direct reports.
Resourcefully establish and maintain key client relationships, focused primarily on maintaining satisfaction and retention.
Le Caf De Paris/Gastons Boise, Idaho 2013
Office Manager
Exemplified top notch customer service skills, key to maintaining client satisfaction while growing existing customer base.
Utilized strong product knowledge to strategically drive revenue.
Championed process improvement initiatives by implementing innovative strategies to restructure existing processes.
Flatbread Neapolitan Pizzeria Boise, Idaho 2012-2013
General Manager
Demonstrated leadership capabilities throughout direct oversight of 30+ employees, with responsibilities ranging from on boarding to performance management.
Drove business development initiatives by envisioning, designing and deploying highly effective marketing strategies.
Streamlined financial operations throughout careful P&L analysis, resulting in adjustment of $1M in annual revenue.
Implemented training and development processes, key to maintaining adherence to company policies while maximizing productivity.
Bonefish Grill - Boise, Idaho 2008-2012
Shift Supervisor/ Server
Collaborated extensively with upper level management to design successful training programs for new hires.
Maintained quality control throughout daily operations, key to promoting customer satisfaction.
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0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
P.B.G s Bar and Grill - Blackfoot, Idaho 2005-2008
Manager
Heavily involved in all aspects of on boarding 30+ employees while simultaneously developing innovative business development tactics.
Streamlined process improvement initiatives by identifying discrepancies within accounting, P&L analysis and inventory operations.
Education & Professional Development
MBA, General Business, Boise State University; Anticipated Graduation: 2017
BBA, General Business, Boise State University; 2012
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