Award-winning, multi-line appraiser/claims adjuster with a consistent, proven track record of success.

  Outstanding management and training experience, mentoring less seasoned insurance adjusters.

  Accomplished industry leader with a work history of consistently exceeding performance objectives.

  Five-time recipient of the Customer Service Award from Nationwide Insurance, most recently in 2011.

  Earned an Outstanding Claims Performance Award and Production Award while at Nationwide.

  Stellar listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of clients, co-workers and other key stakeholders.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Xactimate Level 1 Certified.

  Willing to travel up to 10-15%.

Nationwide Insurance Co. Feb. 1986-Present
Property CAT Spec 2 Representative (Jan. 2009-Present)

  Perform as a Property Claims Adjuster for homeowners, exclusive of large loss.

Achievements:

  Honored with the Customer Service Award on multiple occasions, most recently in 2011.

  Earned the Outstanding Claims Performance Award in 2001.

  Recognized with a Production Award over four different years.

Property CAT Manager (Jan. 2006-Jan. 2009)

  Led 12 employees that resolved large loss claims, including material damage to homes.

Multi-Line Claims Manager (Jan. 1996-Jan. 2006)

  Demonstrated outstanding leadership skills while supervising a team of 15 personnel.

Multi-Line Claim Representative (Feb. 1986-Jan. 1996)

  Managed auto, home and heavy equipment claims.

Independent Claims Adjuster, Stokely June 1984-Feb. 1986

Completed Claims Training: auto, property, fire, truck and heavy equipment damage, Nationwide Insurance

Completed five levels of Chartered Property Casualty Underwriter (CPCU)

Xactimate Level 1 Certified

State Licenses (Numbers): Connecticut (2456545); Rhode Island (2240684); Vermont (945513); New Hampshire (2230148); Delaware; North Carolina (3610483); South Carolina (528964); Alabama (0583532); and Florida (A001241); West Virginia (3610483); Kentucky (786731); and Texas (1945981)

Dear Hiring Manager:

With this letter, I wish to express my genuine interest in joining your organization as a (INSERT JOB TITLE).

As demonstrated in the accompanying resume, I am an award-winning, multi-line appraiser/claims adjuster with a consistent, proven track record of success. I also possess outstanding management and training experience, mentoring less seasoned insurance adjusters. I am an accomplished industry leader with a work history of consistently exceeding performance objectives. Among my achievements, unique skills and abilities:

  Five-time recipient of the Customer Service Award from Nationwide Insurance, most recently in 2011.

  Earned an Outstanding Claims Performance Award and Production Award while at Nationwide.

  Stellar listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of clients, co-workers and other key stakeholders.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Xactimate Level 1 Certified.

As your employee, you will find me to be a team player committed to exceeding your performance goals. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

804-370-5566