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Dynamic leader with Master of Arts in Clinical Mental Health Counseling eager to offer experience in Case Assessment / Management, Counseling, and Client Relations toward maximizing an employer s success.
Integral leader who offers proven skills in the coordination and delivery of solutions-driven programs and services in alignment with facility or individual needs, along with ensuring responsible practices based on strict standards.
Excellent communicator who establishes nurturing relationships with individuals of various cultural and economic backgrounds while seamlessly interfacing among all levels of social work leaders and staff, clientele, and the public.
Out-of-the-box thinker who plans, prioritizes, and manages key social services tasks in high-pressure environments.
Top performer who promotes, enhances, and increases access to community and / or agency referral resources.
Southern New Hampshire University
Johnson State College
Community College of Vermont
CPR Certified Microsoft Office (Word, Excel, PowerPoint, Outlook) Internet Applications
Intensive Community Support
Capitalized on the opportunity to lead forward-thinking intensive, specialized clinical support and therapeutic opportunities in a community to individuals with developmental, mental health, and substance abuse challenges.
Drove center-wide success by training, mentoring, and supervising a top-performing team of program staff members.
Proactively recognized potential crisis situations, analyzed situations accurately, and developed resolution strategies.
Contributed expertise in supporting clients with individualized styles of communication when client had limited or no verbal expressions, and further collaborated with staff, physicians, and guardians to provide quality-oriented care.
Nurtured productive working relationships and communications with clients, visitors, and staff to effectively disseminate HC s mission and encourage and build mutual trust, respect, and cooperation among clients and staff.
Implemented crisis intervention actions appropriately and made sound therapeutic decisions within a timely manner.
Provided daily documentation, reports, and paperwork and performed daily administrative tasks, including scheduling clients, managing EHRs, and providing expert advisement to management-level teams per objectives.
Clinician Case Manager
Strategically steered individual and group therapy while promoting solutions-focused clinical, crisis, and case management services, including planning, monitoring, and following up on treatments to align with client objectives.
Provided all case management services, including developing and implementing treatment plans, conducting therapeutic individual and group therapy, and observing and monitoring client behavior and treatment responses.
Demonstrated skill in motivational interviewing techniques and Cognitive Behavior Therapy skills, along with documenting client information in EHR, handing psych consultations, and assessing treatment goals and progress.
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Clinician Case Manager (continued)
Conducted outreach, advocacy, and rehabilitative services for mental health and drug treatment initiatives, along with closely collaborating with treatment team and clients to coordinate client care services to meet and / or exceed goals.
Connected clients with community service, critical programs, and resource agencies to enhance treatment processes.
Participated in team and court meetings with the judge and states attorney, and testified as required in court hearings.
Expertly promoted a safe, supportive environment for women who were transitioning from prison and suffering from substance abuse and trauma issues, including providing integral crisis intervention, supervision of medication, and assistance with living skills in collaboration with DOC, case managers, physicians, and community resources.
Initiated crisis intervention actions as required while supervising house meetings with residents; enforcing program rules and regulations; maintaining clear boundaries; and teaching problem solving, conflict resolution, and life skills.
Trained and supervised staff members while handling data entry / data management, filing, and client recordkeeping.
Youth Counselor Administrative Assistant Security
Maximized administrative efficiency by proactively handling diverse front office tasks, including managing high-volume multiline telephones, directing hundreds of daily callers to appropriate departments, and answering questions.
Led targeted development and dissemination of office memos and retrieved and reported on confidential information.
Prepared written responses to routine inquiries in a professional manner while effectively resolving core challenges.
Assistant Case Worker Probation Officer
Collaborated with DCF, Probation, and NFI (CAD program) staff to promote results-oriented case work initiatives, including building and sustaining a positive rapport with clients by conducting objective interviews as required and evaluating clients and progress toward completing terms of probation while addressing key difficulties.
Gathered and analyzed data and made recommendations based on findings and assessments, along with researching and referring individuals to community resources, responding to crisis situations, and participating in court hearings.
Conducted and created comprehensive case plans and disposition reports, and reviewed documentation for accuracy.
Met with adjudicated adolescents, assessed progress, and ensured completion of essential conditions / probation.
Conducted and observed assessments of YASI (Youth / Adolescent Assessment Instrument) / JPA (Juvenile Planning Assessment), and gained familiarity with Franklin County Service Providers and access to various support.
Liaised among cross-functional professionals to support initiatives of a Restorative Justice Panel for Franklin County.
Data Entry Contract Employee
Ensured seamless administrative processes across diverse departments by performing accurate data entry, mailroom, and file coordination and application examination for filing in accordance with INS and center procedures.
Exhibited extensive knowledge in all applications / petitions accepted at the Immigration Service Center, including conducting preliminary reviews of applications / petitions and supporting documents to ensure case(s) were properly filed in accordance with INS and Center procedures, as well as assembling and forwarding cases as appropriate.
Delivered resourceful advisement and assistance to individuals within the Center on the routing, updating, filing, and sorting of files and material according to Center policy while maintaining communications with SCAO and CAO.
Handled all facets of document and / or materials update, filing, review, and / or distribution per data protocols.
ID Specialist Assistant General Assistant
Played a vital role in supporting a fast-paced police department by filling out, processing, and filing mug shots, fingerprint cards, arrest cards, and evidence and property cards, along with handling clerical tasks and data entry.
Served as General Assistant within the Training & Recruiting Department for a Corporal, including compiling, scanning, reviewing, and entering data into a complex database, as well as receiving and processing various reports.
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your organization, and can offer cross-functional experience in Case Assessment / Management, Treatment Plan Development, Crisis Intervention Procedures, Individual / Group Therapy, Counseling, Court Hearings, and Residential Programs Support. I am also well-versed in areas concerning Motivational Interviewing; CBT; and Development / Physical Disabilities, Substance Abuse, and Child Abuse / Neglect, among other client challenges.
To complement my background, please note that I attained a Master of Arts in Clinical Mental Health Counseling from Southern New Hampshire University, a Bachelor of Arts in Psychology from Johnson State College, and an Associate of Science in Criminal Justice from the Community College of Vermont.
Recently, within an Intensive Community Support role at the Howard Center, I expertly led forward-thinking specialized clinical support and therapeutic opportunities for individuals with developmental, mental health, and substance abuse challenges. Within this role, I trained, mentored, and supervised a top-performing team of program staff members while providing daily documentation, reports, and paperwork and performing daily administrative tasks. During this time, I supported clients with individualized styles of communication when client had limited or no verbal expressions, and further collaborated with staff, physicians, and guardians to provide quality-oriented care. Furthermore, I nurtured productive working relationships and communications with clients, visitors, and staff to effectively disseminate HC s mission and encourage and build mutual trust, respect, and cooperation among clients and staff. [ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just a sampling of my job history, please refer to my enclosed resume for additional experience.
I look forward to hearing from you, as I believe the sum of these aforementioned reasons will prove me to be an incredible asset to your company. Thank you in advance for your careful consideration.
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