This Resume Has Not Been Formatted
Hiring Agent Name
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include 20+ years of leadership, customer service and process improvement experience. I have applied my skills and knowledge toward building and training high-performance teams. To complement this background, I possess strong problem-solving and organizational skills.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Results-driven Leader eager to contribute 20+ years of experience to a management role
within the retail or hospitality industry.
- Excellent leadership skills with a track record of building, training and managing high-performance teams.
- Completed in-depth training on ten-step customer service programs to ensure delivery of top-notch service throughout daily interactions.
- Experienced in implementing sales strategies resulting in significant increases in revenue.
Retail Operations Management
Training & Development
Home Details, Endicott, NY; Managing Partner 2007-Present
Fulfill key proprietary role within a fast-paced contracting company.
Establish and maintain key client relationships; promptly resolve inquiries and handle complaints.
Demonstrate a strong attention to detail while managing financial operations and ensuring adherence to project schedules.
Blue Dolphin, Apalachin, NY; Evening Supervisor 2013-2017
Assumed critical leadership position focused on overseeing daily activities of team members while delivering high quality customer service.
Wegmans, Johnson City, NY; Front End Coordinator 2011-2013
Provided direct support to upper level management team while delivering excellent service.
Demonstrated an ability to excel in a fast-paced environment.
Smokey Legend BBQ, Vestal, NY; Event Planner 2012-2014
Utilized strong organizational skills to facilitate various types of events.
Cultivated positive relationships with clients; successfully identified needs and implemented individualized solutions to ensure fulfillment.
Mark s Work Wearhouse, Edmonton, AB; Store Operator 2004-2006
Successfully oversaw day to day operations within a fast-paced retail store.
Delivered high quality customer service throughout all interactions.
Responsible for managing inventory levels, overseeing profit and loss and devising strategic business plans.
Used effective visual merchandising techniques to boost company revenue.
Built, trained and managed sales teams; implemented action plans to improve performance as necessary.
Family Dollar Stores, Broome County, NY; Area Trainer / Store Manager 1994-2000
Leveraged excellent leadership skills to manage day to day operations.
Responsible for recruiting and training sales teams; conducted in-depth training on effective customer service and loss prevention strategies.
Oversaw various human resource services, including employee performance and on-boarding.
Managed shipping operations and maintained proper inventory levels.
Talbots, Philadelphia, PA; Assistant Store Manager 1993-1994
Assumed key leadership position within a fast-paced retail operation.
Made knowledge based recommendations to ensure customer satisfaction.
Implemented various sales and merchandising strategies to increase revenue.
Bachelor of Science, Liberty University, Lynchburg, VA; 2015
Associate Degree in Health Sciences, Broome Community College; 2016
Associate of Arts, Liberty University; 2003
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