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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Strategic Leader with 13+ years of experience and a proven ability to lead strategic operations within fast-paced environments. Experienced in providing financial coaching/counseling to both students and parents, developing streamlined processes, and managing financial programs. Equipped with a keen ability to maintain positive relationships with members of the community in addition to leading special community events.
Key Competencies
Financial Aid Programs Financial Counseling Community Outreach Program Management |
Regulatory Compliance Strategy Development Team Leadership Program Development |
Event Planning Attention to Detail Process Improvement Federal Financial Aid |
Professional Experience
University of Tennessee Health Science Center, Memphis, TN 2012-Present
Coordinator-Financial Aid Literacy/Debt Management Counseling
Financial Aid Counselor-College of Dentistry/Graduate Health Science
Directly manage day to day operations within the financial aid department with a concentration on increasing productivity and organizational efficiency
Provide financial counseling to both professional and graduate students which highlights financial aid programs and debt management in addition to coaching students on available loan repayment options
Consistently review and enhance student programs in order to optimize effectiveness, conduct student interviews, and perform individualized career assessments
Design and implement student focused programs which have including the FLIGHT (Financial Literacy Information for Graduate/Professional Health Students of Today) program
Successfully implemented a comprehensive webpage focused on financial literacy and debt management which resulted in more students obtaining financial guidance
Play a lead role within several industry specific organization/committees which include TAFSAA, NASFAA, AAMC, and LCME
Tennessee Student Assistance Corporation, Nashville, TN 2003-2012
Director of Counselor Services (2006-2012)
Guided daily operations within the counseling services department which included ensuring organizational compliance with state/federal regulations in addition to monitoring the financial aid funding process to ensure accuracy
Performed in-depth research in order to develop innovative marketing projects, assisted with event related social media marketing, and maintained rapport with community members
Reviewed and determined funding eligibility for specific cases based on income and financial need, counseled both students and parents on financial aid resources, and provided coaching related to loan default prevention
Utilized superior communication and interpersonal abilities in order to maintain positive relationships with students, parents, and co-workers
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Marketing Outreach Specialist (2003-2006)
Facilitated outreach and marketing tasks within a successful organization which was focused on providing counseling to student s in regards to financial aid programs
Coached both students and parents on available financial resources, maintained a significant knowledge of federal program regulations
Performed in-depth research on both state specific and university financial programs, conducted territory assessments, created plans of action, and developed presentations
Supervised program volunteers which required superior managerial and communication abilities in addition to an ability to manage scheduling and event logistics
Additional Professional Experience Includes: Sr. Admissions Counselor/Recruitment, Mississippi University for Women, 2001-2003
Education
Master s of Business Administration, University of Phoenix, Business Administration
Bachelor of Science, Business Administration/Marketing, Mississippi University for Women
Professional Affiliations
Member, Tennessee Association of Student Financial Aid Administrators
Member, Tennessee College Goal Sunday
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