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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced sales and business development professional with 10+ years of experience within high-stress environments with a keen ability to lead others and increase organizational revenue. Experienced in developing unique sales/business development strategies, overseeing the mortgage loan process, supervising staff members, and maintaining complex loan files. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects.
Key Achievements
|
Mortgage Lending Lending Regulations Sales Best Practices Vendor Management |
Team Leadership Strategy Development Contract Negotiation Financial Analysis |
Process Improvement Staff Management Complex Problem Solving Attention to Detail |
Professional Experience
FGN 2014-2015
Manager
Directly managed several administrative and operational functions within a fast-paced environment with a focus on increasing efficiency and productivity
Provided assistance to the General Manager in all strategic planning and execution in addition to fostering positive relationships with customers and handling both sales and product support
Played a lead role in the sourcing, recruitment, and training of staff members in addition to successfully providing individualized feedback
CPA Hotels 2012-2014
Area Manager
Coordinated all day-to-day operations within a high-level hospitality environment which included designing and implementing unique business strategies
Oversaw all financial and accounting functions within the organization which included analyzing and managing labor costs, creating budgets, and monitoring inventory levels
Successfully reduced operating costs through the successful negotiation of vendor contracts, managed various capital improvement projects, and supervised employees
Played an integral role in the design and implementation of an updated guest experience model which resulted in an increased level of guest satisfaction
Comfort Suites 2012-2013
General Manager
Facilitated several administration and operational functions within the organization which included managing all hotel services such as front desk operations, reservations, maintenance, food and beverage, and housekeeping
Supervised a team of staff members which required providing individualized feedback in addition to diffusing employee related issues
Designed and implemented comprehensive policies and procedures, performed quality related inspections and played a lead role in the planning of several large events and meetings
Utilized superior communication and interpersonal skills to diffuse difficult customer service issues
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience
Andrew International 2008-2012
Marketing Manager
Managed several marketing functions within the organization which included developing/redesigning products in order to adhere to company standards in addition to performing in-depth market trend research
Supervised cross-functional teams consisting of both Business Analysts and Business Consultants, handled various financial operations, and scheduled both client meetings and factory visits
Maintained a keen knowledge of all organizational products which resulted in the ability to provide superior levels of customer support
Barra Trading Co 2003-2007
Marketing Consultant
Assisted with several marketing and sales related functions with a concentration on devising unique marketing strategies in addition to providing superior levels of customer service
Ensured all factory orders were accurately followed, coordinated both imports and shipments, and managed several special projects
Additional Professional Experience
Sales/Stock Associate, Gap
Sales Associate, Macy s
Executive in Charge, Celltel Lanka LTD
Professional Development
Diploma, Development of Computer Systems
National Institute of Business Management
Postgraduate Diploma, Marketing Management
Chartered Institute of Marketing
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