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Sports Management
Operations ~ Business
Development ~ Client/Public Relations ~ Team Leadership
Profile
Business-savvy professional offering comprehensive management and entrepreneurial experience backed by B.S. in Sports Management; solid knowledge of sports industry
Expertise in broad-scope operations from labor to boardroom, including sales, marketing, customer service/client relations, human resources, inventory control, warehousing/supply chain management systems, purchasing, IT, budgeting and forecasting, and accounting/financial/P&L
Motivating, hands-on leader who successfully builds and directs teams to consistently achieve and surpass aggressive performance goals across customer service, revenue production and profitability; equally effective in independent and collaborative roles across all areas of cross-functional operations
Effectively define, develop and implement targeted action plans to capture new business, develop existing clients, expand revenue channels, maximize competitive leveraging, and drive growth
Strategically prioritize, plan, coordinate, and steer projects/operations to maximize use of resources, boost productivity and efficiency, control costs, achieve stringent budget goals, and optimize bottom-line performance; resourceful, solutions-focused and results-driven decision maker
Dynamic communication and interpersonal skills instrumental to interfacing with all stakeholders
Vast technical background; ranges from MS Office Suite, QuickBooks Enterprise Edition, Gmail Business Admin, Fishbowl Inventory, and Weebly to Shopify Plus, Seller Cloud, Amazon Seller Central, Endecia, UPS World Ship, and UPS i-Parcel; includes website and basic graphic design
Professional Background
Tactical Distributors / ADS Inc.- Norfolk/Virginia Beach, VA 2004-Present
Managing Partner, Tactical Distributors-Norfolk;
2013-Current
Operations Manager, Tactical Distributors a division of ADS, Inc.-Virginia Beach; 2006-2013
Purchased e-commerce business from parent company in 2013 and have continued to steer full-scope operations across business development, customer service, human resources, IT, and financial/P&L
Effectively train and direct 12-member team focused on optimizing profitability, customer satisfaction and operational efficiency
Maximize bottom-line profits through effective budgeting, forecasting and cost controls; provide quality accounting leadership and support
Successfully define and execute targeted strategies to develop business and grow revenue production
Strategically control inventory and oversee WMS to efficiently meet real-time and projected requirements
Project Manager, ADS, Inc.-Virginia Beach; 2004-2006
Launched career with company managing special programs for military along with government contractors, with operational accountabilities ranging from sales, client services and website development through purchasing, invoicing and accounting
Programs included Explosive Ordnance Disposal (EOD) School equipment and Battlefield Airman Management System (BAMS) along with Triple Canopy and Navy Seal Diver Loadout packages
Education
B.S.,
Sports Management, with/ minor in Marketing, Old
Dominion University-Norfolk, VA; 2001
Community Leadership
The Micro Tour, a competitive golf league; 2004-current
Benefit Chairman, 2013-2014;
Led 1-day tournament raising $50K for 31 Heroes Project and Children s Hospital Foundation
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