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Organizational Strategy | Design Product Management | Project Management | Risk Mitigation
Business Analysis & Processes | Writing Skills | Interpersonal Communication | Information Security
Leadership | Executive Presentations | Problem Solving | Process Control & Design | Program Management
Project Planning | Relationship Management | Reporting Tool Development | Risk Assessment & Management
Strategic Planning & Analysis | Systems Integration | Vendor Risk Management | Information Security
AML | Systems Governance | Regulatory Compliance | Vendor Relations | Stakeholder Engagement
Organization | Time Management | Software Development Lifecycle (SDLC) | MS Office | Windows OS
Driven, capable professional with over 13 years of dynamic experience in the area of Governance, Risk and Compliance (GRC) within large-scale, global financial services organizations. Serve as a notable subject matter expert in the areas of compliance. AML/Operational Risk Management, Risk Systems Processes, Project Management and Business Strategy frameworks. Proven ability to effectively prioritize tasks in order to align with project deadlines. Energetic and eager with superb team development, conflict resolution and negotiation acumen. Honored with the Outstanding Performance Award from 2005-2007 while with Deloitte, LLP. Also earned a Certificate of Appreciation from Citigroup due to many years of consistent performance excellence. Strategically plan, coordinate and steer projects to optimize productivity and meet aggressive performance goals Seeking to progress in the fields of Risk or Project Management in the financial services sector that will allow for professional advancement.
Design all phases of enterprise-wide Vendor Risk Management processes, including a Prevalent Vendor Risk Management vendor tool for process execution
Crafted and utilize an end-to-end ITGRC process, as well as the Metric Stream vendor tool for implementation
Call on leadership capability to engage with all levels of management and IT Security, along with groups across the organization for socialization and adoption of these processes
Oversee all facets of the SDLC for GRC and VRM tools; gather product requirements, as well as offer development, UAT and Go-Live training and advisement
Sustain vendor relations and tenaciously negotiate new projects to expand upon engagement levels
Garner intricate understanding of products and services to understand the various elements of Risk Management including IT security and vendor risks
Senior Vice President
Led the planning and execution of key compliance and federal consent order projects
Completed works include the enhancement of the enterprise-wide AML and compliance risk assessments, e.g. the Anti-Bribery & Corruption and OFAC/Sanctions Risk Assessments
Designed the New Product Approval (NPA) process and system across regions, products and disciplines
Acted in a Project Office Lead role to build and drive the global introduction of an automated, workflow-based New Product Approval (NPA) System that aligned with Citi's Global Compliance/AML objectives
Aimed to enhance existing Risk Management resources using sound risk/issue identification and creative, yet practical problem solving methods
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Senior Vice President, Continued
Leveraged opportunities to use metrics to quantify AML risk across products and geographies in coxxxxxxunction with Global Compliance Metrics teams
Exuded leadership skills and the ability to engage with all management levels of the Global Compliance Risk Management, Risk System & Technology teams at all project phases
Shared results with senior management and engaged compliance advisory members in assessing business impact and plans to address points of concern
Conducted interviews with Citi's senior leadership team and business users to gather data regarding business compliance processes and user requirements
Partook in vendor selection and cost/benefit analysis to launch the automated global compliance risk management tool
Led internal product assurance test cycles, including the development of comprehensive plans
Coordinated precise user acceptance testing (UAT) for over 100 users synchronously
Business Consultant - Citi
Served as the Working Group Lead to design, develop and enhance the global Risk and Control Self-Assessment Product (Catalyst RCSA) and all Regulatory Control Matrix (RCM) systems
Delivered guidance in setting goals and projecting outcomes for product implementation; also played a key role in addressing potential business risk challenges
Supervised product technology teams by assessing the functional requirements of each project effort
Designed and globally introduced of the enterprise-wide Managers Control Assessment (MCA) tool, used to measure and manage operational risk across Citi s global processes, risks and controls
Created and updated a holistic database of requested product enhancements; delivered results and valued suggestions for review by senior management
Devised a tactical roadmap for compliance and control systems integration using an in-depth analysis of the internal organizational risk management tools; generated millions of dollars in savings as a result
Successfully aligned with all strategic objectives enforced by the organization
Senior Consultant, Deloitte & Touche, LLP, 2004 2008
Business Analyst, T-Mobile USA, 2004
Business Analyst, AT&T Professional Services, 2002 2004
Master of Science, Telecommunications Management, Stevens Institute of Technology
Bachelor of Science, Electronics Engineering, Nirma Institute of Technology
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417 Egret Ln. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | firstname.lastname@example.org
March 19, 2018
Hiring Agent Name
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any Risk Manager opportunity years of proven, progressive success in various capacities that involve working with stakeholders at a global level.
As a professional, I am able to thrive under pressure in fast-paced, demanding work environments. I excel as both an independent contributor and contributory team member to actively contribute to operations.
My experiences thus far have sharpened and refined my program coordination and relationship building skills, as well as my ability to connect positively with those I work with and serve.
I am skilled in planning, organizing and driving project efforts that bolster levels of productivity and adhere to established performance objectives.
Independent of my practical background, I ve also earned a M.S. in Telecommunications Management and a Bachelor of Science in Electronics Engineering. I consider myself a lifelong learner, always adaptable to emerging best practices and technologies.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
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