• Results-oriented Administrative Specialist with 20 years of experience optimizing efficiency throughout daily office operations.
• Proven ability to coordinate all aspects of conferences, meetings and special events.
• Dynamic interpersonal communication skills, instrumental to interfacing with clients and providing top notch customer service.

Meridian Public Charter School, Washington, DC 2014-Present

Operations Specialist

• Fulfill key leadership position, focusing primarily on streamlining operations management, implementing effective process improvement initiatives and overseeing staff members.
• Ensure safety regulation compliance throughout day-to-day operations.
• Contribute strong organizational abilities to successful coordination of special events.
• Cultivate positive vendor relationships; effectively negotiating to minimize company cost.
• Mitigate risk by conducting thorough physical assessments of building.
• Responsibilities include project management, supply procurement and providing upper level management with status updates.

Manpower - JB Hunt Transport Services, Inc., Chantilly, VA 2013

Administrative Assistant

• Assumed critical administrative support position to Account, Operations and Office Manager, with associated duties including scheduling, research compilation and payroll processing.
• Demonstrated strong interpersonal communication skills throughout daily client interactions and inquiry resolutions.
• Streamlined office operations to optimize efficiency.
• Meticulously entered and updated customer information.

Georgetown University Hospital, Washington, DC 2009-2012

Administrative Coordinator Gastroenterology

• Leveraged strong administrative support skills to successfully coordinate travel, maintain executive calendars and plan special events/conferences.
• Provided top-notch customer service, successfully resolving inquiries and maintaining satisfaction.
• Responsible for coordinating meeting agendas and accurately keeping minutes.
• Successfully processed payroll and billing.
• Used various IT tools, including SMS to precisely record patient data.

Oberon Associates, Manassas, VA 2008-2009

Receptionist

• Delivered excellent customer service throughout daily client interactions.
• Contributed to human resource services, including benefits administration, new hire orientation coordination and conducting resume reviews.
• Heavily involved in oversight of financial information, including accounts payable and expense report processing.
• Responsible for completing vital office functions, including mail distribution, filing and call management.

Adecco Employment Services, West Chester, PA 2007-2008

Customer Care Representative - Mars Drinks

• Served as liaison between customers and company, promoting enhanced levels of satisfaction and retention.
• Ensured on time delivery of products while simultaneously maintaining quality control throughout distribution.

Adecco Employment Services, Exton, PA

General Electric Service Coordinator - Northeast Region

• Utilized SAP R/3 to oversee work orders and special projects, focusing heavily on purchase order management, maintaining up to date correspondence and quality assurance throughout order processes.

Previous Positions:

Unisource Worldwide Inc., Exton, PA 2006-2007

Administrative Assistant

Galent Staffing Services, West Chester, PA 2004-2005

Human Resources - Benefits Team Assistant

Cornell University Ithaca, NY 1996-2000

Administrative Coordinator Latino Studies Program

Human Resources Assistant

Associate Degree, Gateway Community College, New Haven, CT