Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Dynamic Leader Committed to Excellence in Digital Marketing, Customer Success & Enhanced Product Experiences

Multi-Program Management ￨ Multi-Project Management ￨ Digital / Social Media Marketing

Team Buxxxxxxding / Training ￨ Brand Management ￨ Planograms ￨ Promotions ￨ Advertising Campaigns

Social Media Content Development ￨ Multidisciplinary Communications ￨ Risk Mitigation / Management

Strategic Analysis / Planning ￨ Trends Tracking ￨ Product Launch / Expansion ￨ Roadmaps ￨ Customer Service

Highly Accomplished Manager who makes sound decisions to reflect positively on domestic and international business operations in alignment with a company s vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results. Visionary Professional who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios. Bxxxxxxingual Communicator (Japanese / English) who develops synergistic relationships with cross-geographical decision-makers, business teams, and customers, and who leads staff by example and with ethics and integrity.

Community Manager

Capitalize on the opportunity to lead forward-thinking review and moderation of user-generated content and user profxxxxxxes within forums, comments, images, videos, and audio in collaboration with legal and community teams. Expertly develop, edit, and post accurate online articles to ensure that content meets legal and community guidelines. Buxxxxxxd and maintain mutually beneficial relationships among core users and group administrators.

  Coordinate and implement innovative social media marketing and communications initiatives.

  Promote open communications to gain a thorough understanding of user interest and / or concerns.

Program Manager

Strategically steered relationship development with Yahoo! Japan the exclusive Japan market distributor of the company s Open Data Platform, including meeting with client leadership daxxxxxxy to discuss project direction, overall health, costs, risks, and initiatives development. Directed profitable new product launches, and assisted the in-market team in developing new launch strategy, mxxxxxxestones, change management, and other operational aspects.

  Improved product experience via key collaborations with engineering teams.

Brand Manager

Utxxxxxxized broad scope of industry knowledge toward managing a high-volume inventory for Tamashii Nations brand toys and collectibles representing approximately $4 mxxxxxxlion in U.S.-based companywide sales. Led targeted implementation and oversight of promotions, marketing, and strategies to establish and maintain presence of the brand in the marketplace using social media platforms (i.e. Facebook, Twitter, Instagram).

  Created a new planogram for a standalone fixture at Barnes & Noble.

  Increased storewide revenue 150% and the company s overall revenue 75%.

  Led sales-driven research, strategy, financial planning, and relations management.

Manager Advertiser Operations

Maximized bottom-line performance by monitoring, testing, and maintaining dynamic advertising campaigns using third-party and in-house platforms, including regularly monitoring and reconcxxxxxxing campaign deliveries across third-party ad serving systems. Objectively investigated delivery discrepancies, technical issues, and campaign performance with clients, agencies, and third-party platforms.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Manager Advertiser Operations

  Collaborated with account managers to leverage advertiser and product performance.

  Led team in meeting service levels and resolving concerns in ad review and processing procedures.

  Developed key reports to monitor campaign delivery and communicate metrics to account managers.

Product Manager International

Led targeted decision-making in the oversight of a product roadmap and prioritized product backlog for global markets. Liaised among development teams to lead sprint estimation and planning, retrospective, daxxxxxxy scrum meetings, and oversight of development and deployment. Developed functional requirements documents.

  Collaborated successfully to launch the ReachLocal Japan website and key marketplace.

  Trained an initial Japan-based market team on use of internal / external sites of ReachLocal.

Manager Advertiser Operations

Expertly evaluated systems and procedures to develop and implement profit-generating initiatives to improve operations efficiency and enhance customer satisfaction. Mentored and managed a team of 20 associates in exceeding daxxxxxxy goals. Comprehensively developed business requirements for new internal products, tools, and / or system enhancements in collaboration with the representation of a Customer Operations team.

  Improved approval rate and productivity 75% by developing an updated ad review process.

  Created a new taxonomy for website to condense 26 different websites into one nationwide site.

  Developed guidelines incorporating print and online rules from 26 offices into one nationwide one.

Project Manager

Played a vital role in developing and executing go-to-market strategy, tactics, materials, and detaxxxxxxed launch plans for new product / product enhancements. Developed a full line of collateral (i.e. videos, demos, sales tools) that supported the advertiser and generated incremental advertising revenue. Directed implementation teams for critical product launch and expansion, including coordinating efforts among developers, sales, marketing, customer service, and finance initiatives. Supported in-market directors and managers with leadership development and coaching / mentoring. Spearheaded new product launches and assisted in-market teams in developing launch strategy, mxxxxxxestones, budget plans, headcount allocation, and change management processes.

  Successfully co-launched Customer Service and Editorial Operations within global markets.

  Promoted Yahoo! Search Marketing, including Japan, Australia, LATAM, and Southeast Asia.

  Mitigated editorial reject rates of client creative submissions and improved customer satisfaction.

  Optimized sales channel performance by leading teams in developing solution marketing and campaign resource prioritization, and assisted with planning and presentation of product roadmaps.

Bachelor of Arts in English & Asian-Pacific Studies (Emphasis in Literature)

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) ￨ Microsoft Access ￨ MySQL

Google AdWords ￨ Microsoft Ad Center ￨ Google Analytics ￨ Omniture ￨ Salesforce ￨ JIRA

Excellent Professional References Provided Upon Request

Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in Multi-Program Management, Multi-Project Management, Digital / Social Media Marketing, Brand Management, Promotions, Advertising, and Social Media Content Development. I am also well-versed in Team Buxxxxxxding / Training, Strategic Analysis / Planning, Trends Tracking, Product Launch / Expansion, Risk Mitigation / Management, and Multidisciplinary Communications, among other areas.

Recently, within an independent contractor role as a Community Manager, I successfully lead forward-thinking review and moderation of user-generated content and user profxxxxxxes within key forums, comments, images, videos, and audio in collaboration with legal and community teams. Within this position, I expertly develop, edit, and post accurate online articles to ensure that content meets legal and community guidelines. I also buxxxxxxd and maintain mutually beneficial relationships among core users and group administrators.

A sample of my achievements include:

  Coordinating and implementing innovative social media marketing and communications initiatives.

  Promoting open communications to gain a thorough understanding of user interest and / or concerns.

To complement this experience, please note that I earned a Bachelor of Arts in English & Asian-Pacific Studies with an emphasis in Literature from Loyola Marymount University.

As this is just an example of my abxxxxxxities, please refer to my enclosed resume for additional experience in brand, project, and program management roles.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy