- 3060 Rosewood Ln North Ÿ Plymouth, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

(Date)

(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to formalize my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my more than 19 years providing sales, marketing, customer service, case management, and operations management in the insurance, healthcare, and hospitality businesses. I have recently worked with Life Brokerage based in Shakopee, XXXXXX as a Case Manager, following a tenure with CieloStar in Xxxxxx as Sr. Exchange Specialist. Prior to this, I was with Medica in Minnetonka, as an Inside Sales Consultant, after serving American Income Life in Plymouth as it a Regional Manager. For more details, please take a moment to go through my resum .

In all my professional engagements in managing front and back office operations, regardless of industry, I have proven not just my competencies, but also my personal strengths that include a passion for achieving business objectives through people-centric and results-driven leadership excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with the people I work with, so vital in fostering a harmonious collaborative work environment in achieving shared commitments.

I am confident that my experience and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your management team. Should you need further clarification, please do not hesitate to reach me through any of my contact points in the heading. An interview with you or your representative would be most welcome. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 3060 Rosewood Ln North Ÿ Plymouth, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Management (Health Insurance)

Qualifications Profile

    Self-motivated and results-driven management professional with more than 19 years providing sales, customer service, case management, and operations management in the insurance, healthcare support, and hospitality businesses.

-    Proven competence and dedication to innovative processes that maximize resource utilization and cost efficiencies in frontline and back-office operations, that enable the business to achieve a competitive edge in target markets

-    Detail-oriented, and methodical with critical thinking to resolve concurrent issues in about 140 insurance cases at any given time, while increasing revenue streams by 10% annually in the hospitality business.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.

Professional Experience

    Managed up to 140 concurrent insurance cases at any given time, providing end-to-end customer service from application processing, eligibility examinations, underwriting, delivery and placement of every type of coverage.

    Collaborated with 40+ insurance carriers across the country, managing a portfolio of 75%-100% of their products at any given time, while supervising over 60+ agents in achieving sales targets.

    Provided direction in account management, expanding market reach, increasing group sales, & assisting with marketing programs, while developing/managing health exchange enrollment platforms for clients across the country.

    Directed regional operations, managed budgets, accounting, and planning, while serving as a cross-functional executive driving sales, training, development, in the health insurance industry.

    Implemented client training (business and technical) and supervised software integration for clients' website.

    Served as Sales Consultant on all insurance products including Medicare, Medicaid individual, group, and supplemental health benefit plans, while serving as a member on multiple review/action boards with emphasis on team building, education, communication, and charity.

    Leveraged high level knowledge of multiple healthcare carriers' software in providing top clavier services, consistently exceeding sales targets and customer retention goals with all managed insurance products.

    Responsible for managing and growing several branches, providing oversight in daily branch and regional operations in collaboration with branch managers, including oversight in developing branch and consolidated budgets, sales programs, and account management,

    Provided HR support in staff recruitment and development, maintaining talent through motivational coaching and mentoring in the areas of sales and customer service within the Midwest region.

    Provided strategic direction and leadership in managing overall front and back office operations, including sales & marketing, customer services, budgeting, accounting, HR support in staff recruitment and development, and service quality management.

Education & Credentials

    Culinary Art, HENNEPIN TECHNICAL COLLEGE Brooklyn Park, XXXXXX (2002)

    Bodywork & Chinese Medicine, CENTER POINT MASSAGE SCHOOL AND CLINIC Xxxxxx, XXXXXX (2006),

Awards & Recognition

    Achieved consistent recognition as top sales rep, and maintaining high standards within the region, & received multiple awards for top leadership, team building, and sales, American Income Life.

    Increased revenue an average of 10% annually; Increased quality of valets, quality of service, and company standard every year, and obtained #1 off site valet service in XXXXXX, Class A Valet

Professional Affiliations

    Volunteer: V.E.A.P. | Member: Walk in March of Dimes

Thank You Letter (Pls. remove this before sending)

- 3060 Rosewood Ln North Ÿ Plymouth, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

(Date)

(Name of Interviewer

Position Title of Interviewer

HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)

Dear [Mr. /Ms. Last Name],

It was with great pleasure and honor that we met and talked last _________________ [date] to interview me for the position of ________________ [job title]. I would like to thank you for the opportunity that allowed me to learn more about the position, the business and more importantly, how I can best fulfill your requirements for the job.

As we discussed ___________________ [refer to anything said that seemed important to the interviewer]. I am confident that our meeting was able to clarify how my competencies, education and work experience are precisely what I believe can contribute to further the success of the business.

My excitement to join ________________ [organization name] has certainly gone beyond my initial interest before the interview. Should you need additional information based on our discussions, please do not hesitate to email or call me at my contact points in the header. I look forward to working with you soon.

Best regards,

YYYYYY X. YYYYYY

Follow-Up Letter (Pls. remove this prior to sending)

- 3060 Rosewood Ln North Ÿ Plymouth, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

(Date)

(Name of Interviewer

Position Title of Interviewer

HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)

Dear [Mr. /Ms. Last Name],

It has been _____________ [length of time in days or weeks] since meeting with you for an interview last _________________ [date of interview]. I know you are a busy professional and I hope everything is fine with you.

May I be updated with the status of my application? I remain optimistic that my interview with you has further enriched your understanding of what you can expect from me in the position of __________________ [position title]

My excitement to join ________________ [organization name] has not diminished. Should you need additional information based on our discussions, please do not hesitate to get in touch with me through any of my contact points in the header. Thank you, and I look forward to hearing from you soon.

Best regards,

YYYYYY X. YYYYYY