4209 Lassiter Mill Road Apt. 203 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Sales Acumen | Customer Service Delivery | Team Leadership | Stakeholder Relations | Guest Relations

Personnel Recruitment | Training & Development | Interpersonal Communication | Relationship Building

Needs Assessment | Front-of-House Operations | Marketing & Media Advertising | Frexxxxxxh Fluexxxxxxy

Manage Sales of the Company s products and services, ensures consistent, profitable growth in Sales Revenues through positive planning, deployment, and management of sales and products. Identify objectives, strategies, and action plans to improve short and long term sales and earnings. Proven ability to consistently exceed all expectations providing ongoing big-picture vision, leadership, and tenacity to turnaround and improve business operations. Sets bar for operational excellexxxxxxe; providing ongoing commitment and passion for results.

  Oversee 18 hotel locations across Xxxxxx, Durham, Chapel Hill, Wilmington, Charlotte and Pinehurst

  Garner revenue by attracting global clients to be guests at the aforementioned establishments

  Liaise with the Regional Director of Sales and General Managers in establishing and suggesting realistic sales goals; oversee assigned geographic sales area to maximize revenues and attain corporate objectives

  Founded and manage effective programs to compensate, coach, appraise and comprehensively train sales personnel; offer an overall understanding of guest needs, improved fiscal management and business operations, and delivered information regarding industry best practices

  Achieved outstanding sales feats, thus transitioning to focus efforts solely towards the sports market

  Created and oversee a travel program targeted directly to the hotel sports market, ixxxxxxluding the entire collegiate and professional sports sector; conduct major college tours by traveling to all conferexxxxxxe schools to present the program in detail

  Foster and sustain mutually beneficial relationships with Athletic Directors, Coaches, the Director of Operations and other Athletic Administrators to tend to all ACC/XXXXXXAA tournament team needs

  Generate continual group business to maximize profits using creative and selective selling methods

  Crafted internal key relationships with sales, catering, food & beverage, front office, reservations, room service and accounting staff, as well as external relationships with patrons and Meeting Planners

  Bolster guest service levels by instilling a sense of pride amongst staff to they offer consistent services and deliver a continuing commitment to superb customer service

  Ixxxxxxrease business across hotel properties annually and drive consistexxxxxxy in guest service over all operational areas, ixxxxxxluding meal service and event management; aim to cultivate strong repeat business

  Drive sports and education business by cultivating a solid referral business across the community and region by aiming to please guests and ixxxxxxorporate their suggestions for improvement into daily fuxxxxxxtions

  Directed local and national transient business and extended stay accounts for Marriott and Hilton locations; focused primarily on sports, corporate and government sectors

  Supervised daily operations to maximize room revenue and profit while simultaneously attaining customer satisfaction; proactively prospected for and closed new business in assigned market segments

  Fueled revenue growth across allotted markets to meet quarterly revenue targets; made outbound sales calls and leveraged online communication to target prospective and current customers

  Recognized as the Top Sales Performer due to surpassing monthly goals; produced over $1M in annual sales from 2009 2011; founded and maintained excellent relationships across all new and ongoing accounts

  Designed web pages, responded to client needs, partook in trade shows, organized sales campaigns and facilitated all quarterly appreciation events

Page Two

  Replied to all telephone inquiries and client follow-ups

  Worked diligently to ensure that all renewals were updated in a timely manner

  Organized corporate events for client companies and groups

  Presented special group rates and individual, couple and family packages to clients in accordaxxxxxxe with their respective budgetary guidelines

  Skillfully organized open houses to help heighten membership levels

  Worked in a Front Desk Receptionist role to assist members with questions and coxxxxxxerns; continually maintained membership satisfaction levels

  Devised and set into motion lesson plans for clinics, leagues and camps; focused primarily on men s and women s leagues, high school clinics, junior development and toddler program initiatives

  Provided individual and group instruction with attention to detail and the needs of each student/trained group

  Offered holistic administrative assistaxxxxxxe to the onsite Pro Shop and Tennis Director

Also worked as a Sales Manager for the Hilton Garden Inn Durham/Southpoint Hotel with the Summit Hospitality Group from 2008 2010

Bachelor of Sciexxxxxxe, Recreational Management, High Point University

Training Courses, Marriott Sales Edge (2011) and Dynamic Selling (2012)

4209 Lassiter Mill Road Apt. 203 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 19, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advaxxxxxxe, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications ixxxxxxlude the following accomplishments:

  As a professional, I have proven myself adept in developing successful business development, organizational management, sales and operational plans within the hospitality industry. I work diligently to surpass all objectives and expectations set before me.

  In any role I take on, I deliver a deep passion for fueling results. I offer a strong background rooted in business operations, employee relations, guest services, sales, event planning, administration, and training and development, among other areas.

  I am able to leverage a consultative, proactive approach to leadership, always going above and beyond to produce notable results. I maintain group business levels, boost profits and ixxxxxxrease revenue using effective selling efforts. I lead by example to instill pride in my colleagues as they deliver consistent, exceptional service that lends itself to repeat business.

  My motivation to ixxxxxxrease annual business allows me to cultivate a solid base of referral business within the region by aiming to please guests and ixxxxxxlude their ideas to fuel process improvement. I am loyal as it relates to adopting a strategic mindset that is conducive to exceeding all goals set before me.

  Throughout my career chronology, I have succeeded in overcoming the challenges presented to me using a hands-o, partnering approach that touches on my passion for using innovative workplace solutions.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performaxxxxxxe. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sixxxxxxerely,

Yyyyyy x. yyyyyy

Exxxxxx. Resume