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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 773-567-3128

abc@xyz.com

 

Profile of Qualifications

 

  • Results-oriented Retail Manager with over 10 years of experience increasing company sales and overseeing staff members.
  • Strong leadership, interpersonal and organizational abilities.
  • Proven track record of driving performance throughout fast paced retail environments.
  • Possesses excellent communication skills, key to providing service, ensuring satisfaction and promoting repeat customers.

 

Key Areas of Expertise

 

   Retail Management

   Staff Management

   Customer Service

   Financial Management

   Scheduling

   Training & Development

 

Professional Synopsis

 

Family Dollar 2003-2010 & 2016-Present

Retail Manager / Certified Training Manager

  • Oversee all operations within a fast paced retail environment.
  • Responsibilities include merchandising, stocking, scheduling and managing finances.
  • Provide excellent customer service; resolve inquiries and promote satisfaction.
  • Implement effective training processes to increase employee performance.

 

Home Depot 2014-2016

Department Manager

  • Ensured on time completion of daily tasks, including product stocking.
  • Completed training on power industrial equipment, including forklifts.

 

Second Chance Property & Construction 2010-2015

  • Fulfilled multi-faceted role; duties included completing general repair and bookkeeping.

 

Securitas, Chicago, IL 2010-2011

Security Officer

  • Promoted safety throughout property; continually met and exceeded client expectations.

 

Dollar General Hazel Crest, Illinois 2009

Store Manager

  • Utilized strong management skills to oversee daily operations, with associated responsibilities including P&L management, maintaining regulatory compliance and increasing company revenue.
  • Provided excellent customer service to ensure satisfaction.
  • Involved in interviewing, training and monitoring performance of all employees.

 

Education & Professional Development

 

Atterbury Job Corps 187, Edinburgh, IN

Business Management, Glazier

High School Diploma, Tilden High School, Chicago, IL

Honor Student, Debate Team

Women Rights Campaign Volunteer

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