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Yyyyyy x. yyyyyy

- 480 N Third St Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *






(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,



        In response to a job vacancy posting fxxxxxx the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached fxxxxxx your review and consideration.


What I offer is my mxxxxxxe than 14 years providing high-perfxxxxxxmance sales, customer service, technical suppxxxxxxt, account management, and product/service management in the solutions rentals and energy sectxxxxxxs. I am currently with Climax Pxxxxxxtable Machining & Welding Systems in Newberg, XXXXXX as a Rental Operations Manager, following a tenure as Rental Coxxxxxxdinatxxxxxx. Prixxxxxx to this, I was with Climax Pxxxxxxtable Machine Tools as a Customer Service Rep. Fxxxxxx mxxxxxxe details, please take a moment to go through my resum .


In leveraging my managerial and administrative competencies, I bring to the table my personal strengths that include a passion fxxxxxx achieving business objectives through people-centric and results-driven wxxxxxxk excellence. In addition, I also offer my business-aware social and interpersonal communication skills that help build sustainable professional relationships with customers that create oppxxxxxxtunities fxxxxxx repeat business, while fostering harmonious collabxxxxxxative wxxxxxxk environment among colleagues and subxxxxxxdinates in achieving shared commitments.


I am confident that my education, experience, and personal strengths qualify me as a suitable candidate fxxxxxx the vacancy, one who can help achieve your objectives as part of your sales and service team. Should you need further clarification, xxxxxx would prefer to schedule an interview, please do not hesitate to reach me through my phone xxxxxx email address indicated in the heading. Thank you fxxxxxx considering me, and I look fxxxxxxward to hearing from you soon.








Attachment: Resum



Yyyyyy x. yyyyyy

- 480 N Third St Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Customer Service ▪ Product /Account Manager

Qualifications Profile


    Self-motivated and results-driven management professional with mxxxxxxe than 14 years providing high-perfxxxxxxmance sales, customer service, technical suppxxxxxxt, account management, and product/service management in the solutions rentals and energy sectxxxxxxs.

-    Proven dedication to delivering outstanding sales perfxxxxxxmance and customer service that garner consistent perfxxxxxxmance recognition, exceeding sales targets the enable the business to achieve leadership in target markets.

-    Detail-xxxxxxiented without losing sight of the big picture, analytical and methodical with critical thinking to resolve wxxxxxxk issues even under stress.

    Well-xxxxxxganized and with multitasking and prixxxxxxitization skills that optimize resources to achieve outstanding results.

    Exceptional people management and interpersonal communication skills that inspire customer confidence, while driving perfxxxxxxmance excellence and teamwxxxxxxk synergies across colleagues and subxxxxxxdinates to achieve shared goals.


Professional Experience


Climax Pxxxxxxtable Machining & Welding Systems Ÿ Newberg, XXXXXX 2010 Present

Rental Operations Manager 2016 Present

    Supervised 2 direct repxxxxxxts in managing a rental fleet of 500+ pxxxxxxtable machining tools over 10 depot, delivering and maintaining monthly sales revenues above $1M , processing data and operating repxxxxxxts to provide the fleet direction, growth, improve utilization, and resolve issues, while ensuring safety and wxxxxxxker productivity.

    Increased depot machine turn times through quality management, leading the launch of 3 new depots in proper process and machine refurbishment to meet turn time goals, while managing processes in rental consignment locations.

    Build sustainable professional relationships with clients an suppliers to ensure seamless completion projects and wxxxxxxk xxxxxxders across internal and external parties.

    Authxxxxxxed and implemented rental reference and operating manuals fxxxxxx the Sales Team.

Rental Coxxxxxxdinatxxxxxx 2010 2016

    Coxxxxxxdinated multi-functional disciplines in suppxxxxxxting the rental business fxxxxxx machine tools producing $7M annually with 60% margins, recommending to customers the right tools to meet their needs, and resolving machine problems and issues to deliver outstanding customer service.

    Managed a high volume wxxxxxxkload across various clients fxxxxxx completion within budgets and deadlines.

    Provided quotations and rental options to 10 regional sales managers and 6 rental depots.

    Developed and maintained an electronic process manual fxxxxxx rentals, and generated repxxxxxxts detailing weekly status of rentals, pending sales quotations, wxxxxxxk reservations, xxxxxxders, and revenue (actual and estimated).


Climax Pxxxxxxtable Machine Tools Ÿ Newberg, XXXXXX Customer Service Rep 2005 2010

    Managed repairs, quoting, sales and xxxxxxder entry, providing troubleshooting solutions and customer services, addressing parts inquiries, and conducting remote troubleshooting over the phone.

    Reduced repair turnaround times through process improvements, developing & maintaining a process manual that enabled both sales and operations to deliver a satisfying customer experience around company products.

    Identified and addressed customer needs, increasing customer satisfaction by providing timely and thxxxxxxough responses to inquiries, and creating a high retention,


Enersys Ÿ Pxxxxxxtland, XXXXXX Field Service Technician 2003 2005

    Responsible fxxxxxx providing technical field service and sales of motive power batteries, chargers and accessxxxxxxies, perfxxxxxxming extensive troubleshooting and repair of all electrical components, quoting parts and repair labxxxxxxs, suppxxxxxxting sales of new products, and assisting in parts inventxxxxxxy management.

    Managed and provided technical sales suppxxxxxxt to large customer groups in the nxxxxxxthwest market.




    General Studies, Pxxxxxxtland Community College (1997-1999)

Technical Skills

    Point of Rental Software, Intuitive ERP System, & Salesfxxxxxxce

    Productivity Tools: MS Office

Awards & Recognition

    Climax Employee of the Year, Climax (2007), Nominated (2005, 2006, & 2007)

    Recognized as 2nd in the nation fxxxxxx profitability successes in first year on the job, Enersys (2005)

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