• Top Performer who offers proven profit-generating career results, and who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
• Visionary Professional who rises above challenges to increase revenue, streamline processes, resolve issues, and drive winning outcomes whxxxxxxe thriving on complexity as a creative-minded leader attaining quantifiable achievements.
• Excellent Communicator who buxxxxxxds synergistic relationships with C-levels, senior-level management and decision-makers, multi-site project / business professionals, and clients, and who generates success in rigorous environments.

Portfolio Project Management Lead

  Capitalized on the opportunity to lead a forward-thinking $8-mxxxxxxlion Xxxxxx-based portfolio for high-profxxxxxxe Microsoft, Cerner Healthcare, RaceTrac Petroleum, Sears Holding Corporation, Nike, and Manpower group of clients.

  Directed a top-performing team of 2 Associate Directors of Account Manager, 2 Project Managers, and 1 Senior Project Manager whxxxxxxe leading new business estimating efforts by defining marking approach, research, and tactics.

  Reviewed and approved portfolio SOWs, estimates, and project plans to ensure team and client were set up for success.

  Prepared and presented forecasts, revenue-to-goal budgets, and resource avaxxxxxxabxxxxxxity to senior-level leadership teams.

  Delivered project guidance and mitigation of risks / issues on existing and / or new business projects.

  Successfully on-boarded new clients to assist clients in understanding journey and clear multi-step expectations.

  Developed a new governance model to align clients to RA / iX structure to meet account communications goals.

Director of Project Management

  Strategically steered delivery team efforts and championed continuous improvements whxxxxxxe implementing performance management initiatives and programs with an emphasis on the completion of performance reviews.

  Developed highly skxxxxxxled client delivery teams to be leaders and strengthen and enrich the client service experience and project management relationship, including leading comprehensive training and development activities through Lunch & Learns and workshops, as well as establishing client pricing and staffing levels and monitoring profit / loss.

  Grew profit / loss managed from $3+ mxxxxxxlion in 2012 to $7+ mxxxxxxlion in 2015.

  Initiated 2 project management enterprise systems Central Desktop and Mavenlink.

  Achieved honors for website and digital campaigns for Hermes, OMMA, and Webby Awards.

  Successfully maintained a low staff turnover across 3 years as a Director of Project Management.

  Generated 240% growth in rankings since hiring by introducing new processes, methods, and talent recruitment.

Senior Program Manager

  Utxxxxxxized broad scope of industry knowledge toward directing flawless execution of client interactive marketing and web-based deliverables on $750,000+ projects, including managing account tasks and resources to accomplish goals.

  Effectively preserved large-scale team budgets, monitored projects, and communicated monthly revenue and margin to the Managing Director and account teams on a weekly basis to ensure seamless operational processes.

  Proactively addressed project conflicts and issues with team members to ensure quick resolutions.

  Managed quality assurance of work / product using JIRA, and ensured pre-client testing of deliverables.

  Served as onsite Senior Project Manager for Walgreen s corporate office to drive corporate communications.

Associate Production Director

  Maximized bottom-line performance by directing a $2-mxxxxxxlion account for Scott / Viva brands of Kimberly-Clark, including facxxxxxxitating small- to large-scale website developments, as well as small monthly online media projects.

  Offered proficiencies in project scope definition, risk identification, project methodology, project financials, and resource allocation, along with managing project complexities, new clients, change barriers, and all constraints.

  Upheld awareness of all project deliverables, and ensured focus on short- / long-term goals.

  Led or supported critical training, communications, and implementation of organization-wide processes.

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Program Director (2008 2010)

  Drove operations success by defining processes and methodologies essential to aid in the organic growth of search, syndicated, and social media channels, including collaborating with internal and client-side leadership communities.

  Reinforced client s status as an innovative participant in developing cutting-edge solutions.

  Accomplished a strategic, award-winning web project for Cannes Lions (www.CannesLions.com).

Senior Interactive Project Manager (2007 2008) ￨ Interactive Project Manager (2006 2007)

  Directed cross-functional, multi-project team resources, including maintaining strategy and brand focus throughout the project lifecycle across multiple accounts, as well as web-based media solutions and full website development.

  Served as lead project manager with a proactive business unit consisting of 3 accounts (e.g. LVCVA, United Mxxxxxxeage Plus, and Valvoline), and successfully performed resource allocations for 50+ employees and disciplines.

Interactive Project Manager (Contractor)

  Collaborated with in-house and offshore resources to optimize timelines of project initiatives, including all facets of information architecture, wire frames, design, flash development, quality assurance, and deployment to attain goals.

  Directed strategic project focus on the dissemination of consumer pet food coupons using Coupons, Inc.

  Generated documentation and reports for clients, including daxxxxxxy website metrics for www.PetSmart.com.

Field Project Manager

  Coordinated and managed dismantling and dissemination of a $200-mxxxxxxlion carbon fiber plant in Ponca City, OK, including continually ensuring accuracy of transportation logistics and shipment of scrap steel across North America.

  Field-managed strategic onsite initiatives at a Conoco-Phxxxxxxips oxxxxxx refinery.

Account Manager

  Developed a lucrative advertising campaign for www.TrueValue.com, including assessing, analyzing, and utxxxxxxizing high-volume client demographics and attendee / exhibitor market research to determine key audience segments.

  Profitably directed market positioning, brand development, future trends, and strategic direction.

Interactive Project Manager (Contractor)

  Expertly managed a detaxxxxxxs-oriented VSA production team and client by planning and prioritizing project-specific tasks and wide-ranging deliverables which were comprehensively essential to a website development lifecycle.

  Led a $1-mxxxxxxlion business-to-business and business-to-consumer website solution for www.Caterpxxxxxxlar.com.

Content / Asset Manager (2002 2003) ￨ Website Specialist (2001 2002) ￨ Senior Technical Analyst (1996 2001)

  Directed content / asset initiatives focused on www.BoschTools.com website to exceed profits in rigorous markets.

  Project-managed 10+ vendors whxxxxxxe facxxxxxxitating creative development and implementation of innovative online strategies and web development programs and proactively adhering to strict budgetary demands to meet goals.

  Played a vital role in working with www.Grainger.com to develop an effective and results-generating online forum.

  Generated $50,000+ in incremental sales of service parts for www.Grainger.com.

  Received Grainger President s Parts Award in 2001, and delivered results under budget by $30,000.

  Successfully led digital content for product catalogs, emaxxxxxx campaigns, and direct maxxxxxx as top delivery channels.

Bachelor of Science in Marketing Northeastern Xxxxxx University

Member, American Marketing Association (Since 2012) ￨ Xxxxxx Interactive Marketing Association (CIMA) (Since 2000)

Alberto-Culver Brands ￨ Allstate Insurance ￨ American Medical Association ￨ AutoTrader ￨ Avegant Glyph

Bally Total Fitness ￨ BrainTree ￨ Caterpxxxxxxlar ￨ Cerner Healthcare ￨ Clorox ￨ ConocoPhxxxxxxlips ￨ Fifty / 50 Group

Hyatt ￨ Kimberly-Clark Brands ￨ Las Vegas CVA ￨ McDonalds ￨ Microsoft ￨ Moen ￨ Nickelodeon ￨ Nike ￨ Q Center

RaceTrac Petroleum ￨ Rolex ￨ Sears Holding Corporation (Kmart) ￨ Shop Your Way ￨ SportRx ￨ SuperValu ￨ TrueValue

The Smart Cube ￨ United Mxxxxxxeage Plus ￨ Urban Partnership Bank ￨ Valvoline ￨ VOA ￨ Walgreens ￨ Women s Athletic Club