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Yyyyyy x. yyyyyy

- 252 Terre Hill Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *







(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,



        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my baccalaureate degree in Business Administration with 17 years providing high-performance sales & marketing, customer service, and relationship management in the IT solutions and retail businesses. I am currently with Arrow ECS as Sales Manager handling IBM Services account. Prior to this, I was with Sherwin Williams as Assistant Manager for branch operations. For more details, please take a moment to go through my resum .


In leveraging my managerial and administrative competencies in generating sales, I bring to the table my personal strengths that include a passion for achieving business objectives through people-centric and results-driven leadership excellence. In addition, I also offer by business-aware social and interpersonal communication skills that help build sustainable profession relationships with clients, stakeholders, and industry professionals, promoting repeat business and a reputation for being market-driven, while fostering a harmonious and collaborative work environment in achieving shared commitments.


I am confident that my education, experience, and personal strengths qualify me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your sales management team. Should you need further clarification, please do not hesitate to reach me through my phone or email address indicated in the heading. An interview with your or your representative at your convenience would be most welcome. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum



Yyyyyy x. yyyyyy

- 252 Terre Hill Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Office/Sales Manager

Qualifications Profile


    Self-assured and results-driven management professional with more than 17 years providing high-performance sales & marketing, customer service, and relationship management in the retail & IT solutions businesses.

-    Proven dedication to exceptional sales performance that garner recognition in penetrating new markets and exceeding sales targets, enabling the business to achieve sales leadership in highly competitive markets

-    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to resolve professional relationship and complex sales issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.


Key Expertise

Marketing & Sales

    Territory Sales Administration

    B2B/B2C Sales Management

    Account Management

    Customer Service Management

    Sales Negotiations & Deal Closing

    Sales Lead/Opportunity Management

    Product Sales Pitch/Presentation

    Product Branding & Positioning

    Marketing Communications

Business Operations

    Strategic Planning & Execution

    Business Development

    Inventory Management

    Fiscal & Budget Management

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, Government & Suppliers)

    Profitability Management

    Project Management


    Policies & Regulatory Compliance

    Time Management

    Staff Supervision & Training

    Records & Document Management


    ERP: Oracle

    Productivity Tools: MS Office (Word, Excel, & PowerPoint)


Professional Experience


Arrow ECS Sales Manager IBM Services Oct 2007 Present

Sales Management and Marketing Support

    Provide strategic direction and leadership in managing sales growth and profitability of the company s IT solutions, supervising and mentoring13 professional sales reps to address client needs with the highest level of product knowledge and customer service, and focusing on IBM services to generate $248M+ in annual revenues.

    Grow a solid customer based, harnessing current and historical sales data and metrics to drive seasonal sales performance across several target markets, and leveraging a thorough understanding of market dynamics and competitive forces to steer sales strategies even during economic downturns.

    Explore areas for sales growth, updating information in the Opportunity Manager system that assist the sales team in converting sales opportunities into revenue streams.


    Provide HR support in staff recruitment and development, identifying and building on individual and collective strengths for sustained performance and career movement, and strategically collaborating with key stakeholders and business partners to build a talent pipeline for mission critical positions.

Relationship Management

Build sustainable partnership with clients and vendors, leveraging on strong professional relationships to enhance brand awareness and reach, sales and profitability, and a market-driven reputation in the industry.


Sherwin Williams Assistant Manager Branch Operations Oct 2004 Oct 2007

    Assisted the GM in managing all aspects of branch operations, opening new accounts, overseeing merchandise inventory control and accounts receivables, handling daily batching of store invoices, efficiently and effectively serving clients, and providing HR support to both full and part time employees.


Youngstown Construction Supply Estimator Jun 1999 Mar 2004


Education & Credentials


    B.S. Business Administration, Major: Marketing, Minor: Management, Kent State University (2002)

Awards & Recognition

    Arrow Peer Award, Arrow ECS (2011 & 2013)

    Presidents Club Winner for achieving highest sales , Arrow ECS (2013)


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