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Career Profile
Key Contributor & Effective Leader supporting operations in fast-paced and high-stress environments. 15+ years of experience in leading cross-functional teams, implementing comprehensive sales strategies, providing in-depth training, and fostering positive relationships with customers, co-workers, and members of management. Equipped with a keen ability to leverage skills in project management to introduce new tools for cost/time savings and efficiency improvements.
Key Competencies
Operations Management Business Strategy Development Project Management Internal Communication |
Sales/Business Development Time Management Inventory Control ASE Auto Parts Specialist |
Team Leadership Complex Problem Solving Vendor Management Electrical/Carpentry
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Professional Synopsis
O Reilly Auto Parts, Springfield, MO (Acquired CSK Auto) 2005-2015
District Manager/Sales Manager
Directly managed several day-to-day functions in a fast-paced environment which included managing employees, overseeing merchandise/inventory levels, and improving productivity
Oversaw the implementation of company-wide promotions within the store, handle opening/closing procedures, and ensure that the store is continuously in compliance with both company-wide and federal regulations
Utilized exceptional analytical skills to analyze and control all operational expenses which included payroll and other manageable items
Ensured that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business
Successfully drove sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance
Played a lead role in opening of new stores which required supervising a construction crew, setting team deliverables, recruiting new team members, and coordinating grand opening events
Murray s Discount Auto Store, Belleville, MI 1984-2005
Store Manager/District Manager
Directed daily operational and merchandising functions within a high-stress auto store environment with a focus on improving efficiency, sales revenue, and customer satisfaction levels
Supervised department employees which included managing schedules, providing individualized coaching/feedback, and handling employee related issues
Designed and implemented comprehensive sales and community awareness promotions which resulted in increased store awareness and stronger customer retention levels
Worked closely with the corporate office on the implementation of corporate policies and best practices which included loss prevention, inventory management, and general merchandising
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