Office Assistant / Receptionist

  Pre-Med/Biology student with several years of experience in healthcare/medical sector both in office/practice and clinical environments

  Solid experience in managing front desk reception and phones, scheduling appointments, maintaining patient records/charts, handling mailings, and processing billings as well as performing general administrative/clerical functions supporting office operations

  Dynamic communication, interpersonal relation and liaising skills instrumental to effectively interfacing with medical professionals, staff, patients, and family members; bi-lingual fluency in English and Russian with additional familiarity with Spanish language

  Working knowledge of medical/healthcare industry regulatory standards and experienced in interacting with health insurance companies

  Effectively prioritize and manage workflow to optimize productivity and efficiency

  Technology-savvy, with proficiency in MS Office and experience in medical systems; talent for rapidly learning new systems, software and applications

Receptionist, Dr. Michael Gitlin, DDS-Brooklyn, NY 2016-present

  Proficiently manage front-desk functions ranging from phone handling and reception through administrative/general clerical

  Efficiently schedule patient appointments and maintain detailed patient records/documentation as well as prepare billing and process outbound mailings

  Effectively organize inventory to ensure optimal productivity of office operations

Liaison Assistant, St. Francis Hospital-Roslyn, NY 2015-2016

  Supported general surgery by effectively managing check-in and pre-surgical reception desk, responding to inbound phone calls and providing quality direct patient and family member assistance; included coordinating with physicians and nurses to determine patient status and advising family members in response to inquiries

  Productively updated and maintained 100+ patient charts via computer software, escorted patients to examination rooms and partnered with liaison in assisting patients in understanding treatment plans as well as provided companionship; additionally ensured required brochures/pamphlets were available to patients

  Assisted in preparing for critical HIPAA and JCAHO compliance reviews

Receptionist/Assistant, Kiddsmiles Pediatric Dentistry-Manhasset, NY 2014

  Efficiently answered phones, scheduled appointments and processed mailings as well as handled billings and contacted health insurance companies to verify coverage and address billing issues

BS, Biology w/minor in Chemistry, New York University; pending 2018
GPA: 3.6 / 4.0 scale
On Pre-Med Track; applying to Medical School

Committee Chair Member, American Cancer Society

Have planned and organized 3 Relay for Life Cancer Fundraisers generating $30K+ per event

Health Educator, NYU Peer Health Exchange

Non-profit organization program; teach health classes to 9^th grade students in

NYC public school classrooms where health curriculum has been cut due to low funding

Private Tutor, Math/Algebra-Calculus, middle school-high school students

Fundraiser/Participant, Various community charity walks