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Award winning sales and channel manager experienced in outselling the competition through fostering and nurturing long-lasting customer relationships and providing consultative sales in diverse industries. Proven expertise in consistently closing sales and penetrating new markets to ensure sustainable revenue growth. Solid background in leveraging existing networks to successfully close on new contracts. Adept in account retention and building strong rapport with staff, vendors and clients. Versatile sales leader, team builder and business-minded professional with a record of successful business development. Achieved success through finely honed interpersonal and time management skills to effectively manage and grow book of business. Exhibits high energy and focuses on goals with genuine passion for driving growth and revenue.
Channel Partnering & Management Training & Development Team Collaboration
Strategic Account Performance Territory Management New Product Launch
Relationship Management Sales & Marketing Strategy Cold/Warm Calling
Effective Negotiation Overcoming Objections Revenue Enhancement
SAMSUNG ELECTRONICS AMERICA, Xxxxxx, XXXXXX 2012 2018
Channel Management Specialist II, Mobile Enhancements & Telecommunications (2013 2018)
Directed and coordinated all events, including planning from start to finish, managing booth space, products, displays, and samples, as well as attending larger events to assist with product demos and customer interaction.
Provided comprehensive sales support for a team of 8, encompassing customer support, product information, product samples, promos and event support.
Forecasted and maintained external remote sample access placement site, including new product samples, event sample needs, and internal meeting needs each month.
Steered logistics of trade shows, customer meetings, internal quarterly events, sales team monthly meetings and weekly calls.
Provided management with vital tools for evaluating performance and defining future strategies by producing, managing and submitting quality monthly sell through reports.
Attended quarterly meetings with customers to review/monitor total purchases against target and assist in monitoring credit limits vs. outstanding balances resulting in requesting payments.
Conducted comprehensive monthly retail store visits to review PoP and observe competitor retail display options.
Secured proof of performance from customers to ensure credits are applied to customer accounts via SD or MDF.
Facilitated in planning and marketing trade shows and customer events to promote and sell accessories.
Tracked and managed current customer inventory as well as customer forecasts and work with customers to convert forecasts into purchase orders.
Collaborated with PM team to provide product set-up information, pricing and samples to customers and internal sales team.
Delivered updates regarding on-hand inventory, forecasts and new product information on weekly CPFR calls.
Operations Specialist, Mobile Enhancements (2012 2013)
Analyzed and monitored forecasts and collaborated with customers to secure purchase orders.
Reviewed customer purchase orders for pricing, MOQ and SKU number accuracy.
Assisted with customer RMAs for damaged or excess inventory.
Managed and updated PSI Report and reviewed with leadership team to maintain adequate inventory levels.
STUART ENGINEERING SUPPLY, Xxxxxx, XXXXXX 2006 2012
Managed client accounts regarding supplies, service, pricing and billing, addressing issues and concerns.
Directed operations of Xxxxxx office, comprising order processing/pulling, inventory of product, scheduling deliveries, invoicing and forecasting.
Generated $575,000 annually in sales, supporting a client base of 800+.
Prospected daily to increase customer base, fostering positive client relationships and securing referrals.
Monitored leased product for renewals/upgrades.
NATIONAL TIRE & BATTERY, Mesquite, XXXXXX 2000 2006
Assistant Store Manager
Directed and led a team of 25 employees in both sales and service departments.
Trained sales staff in sales best practices and procedures, product knowledge, phone guidelines and problem solving of vehicle needs and repairs.
Received and managed weekly delivery and stocking of inventoried product including updating and maintaining advertising of showroom floor through mystery shopping to ensure competitive pricing.
Quickly resolved customer issues, created weekly work schedules for sales staff and motivated team.
EDS/PINACOR, Allen, XXXXXX 1996 2000
Inventory Control Supervisor
Supervised and guided 8 employees in inventory production while ensuring policies and procedures were in place and followed.
Researched, resolved, and controlled inventory, receiving, stocking and shipping errors and reviewed errors with employees to improve workflow and reduce variances.
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
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