Yyyyyy x. yyyyyy

Energized, client-centric professional with years of impressive Fortune 500 account management experience at the global level, including 20 years of background in executive operations coordination. Possess expertise in credit, collections, customer service delivery, fraud prevention and marketing operations for large banking and financial services corporations. Adept in driving and supervising sizable, diverse teams in aligning with company goals. Lead operations management functions including strategy planning, budget management, staffing, training, performance assessment and team incentives. Call upon excellent interpersonal communication acumen in serving as an exceptional, motivational public speaker. Work effectively with all management levels to work towards a shared goal of achieving corporate objectives. In search of a challenging, new Enterprise Sales role similar to prior experiences with D&B and Salesforce.com. Targeting opportunities with an innovative organization that will call upon skills and allow for lasting impact.

         Surpassed $800K in sales during Port City Equipment s first nine months of operation; will exceed $1.5M for 2017

         Bid for and secured Transmission Overhaul contract for Baltimore County, XXXXXX exceeding $5M over it four-year term (Holabird)

         Also garnered a fleet management contract with Anne Arundel County Public Schools worth $3.5M over three years (Holabird)

         Achieved gross sales increases from $3.5M in 2015 to $4.9M in 2016 (Holabird)

         Founded and sustained C-level relationships within previously-untouched organizations for Salesforce thus yielding $3M in pipeline opportunities in the first 10 months with $900K in sales

         Saw 114% in Data.com goal attainment and fourth-place sales in excess of $2.5M

         Worked as a subject matter expert (SME) in CDI, Data Monetization, as well as Data Hygiene and Enrichment (Data.com)

         Created and closed Dun & Bradstreet pipeline opportunities of $1M new revenue for 2013

         Created and maintained valued executive relationships across the Dun & Bradstreet organization

         Retained by the Bank of America post-acquisition to lead programs and evaluate strategies; drove effectiveness in limiting fraud and maximizing revenue to uphold high levels of client satisfaction

         Organized listening programs for internal, exempt, existing and potential groups and tours with Bank of America

         Core competencies include demand creation, value propositions, support solution development, global account planning, sales pipeline acceleration, deal closures and contract negotiations

Port City Equipment Co. | Vice President of Operations, 2016-Present

         Direct the development and launch of a retail establishment and supplier of commercial landscaping equipment; provide parts and service to both commercial and municipal clienteles

         Handle all operational facets including staffing, e.g. hiring and training, along with contract management, negotiations, inventory control and accounting

         Bid for and secured three major contracts with Baltimore City totaled at over $600K; on-boarded to maintain the City s existing fleet of landscaping equipment and serve as its foremost supplier of both parts and equipment

         Created valued, lasting partnerships with the largest regional commercial landscaping companies and agencies such as Brightview, Akehurst, Xxxxxx County Public Schools and the Port of Baltimore

HOLABIRD Enterprises of Maryland, Inc. | Vice President of Operations, 2016-Present

         Took on an executive role for the foremost provider of fleet management e.g. transmission overhaul, welding and hydraulics

         Led the organization on behalf and in place of the acting President as needed

         Acted as an effective intermediary between Holabird and Baltimore City to sort out the logistics of a recurring cadence with the Director of Finance, the Division Head of Fleet Management and the President of City Council

         Executed crucial inventory control best practices to bolster levels of operational efficacy

         Assessed the existing workforce and set into motion effective staffing practices to incur a maximum return from top-tier talent

         Employed effective digital advertising campaigns that were successful in securing non-municipal clients, so as to diversify the company s overall customer base

Salesforce | Enterprise Account Executive, 2015-2016

         Organized and allocated cross-functional resources across the Sales, Marketing, Product, Technical and Support teams to create solutions built on the Customer Success Platform

         Earned promotion to work within the Enterprise Business Unit, centered on both FI and Insurance verticals

Yyyyyy x. yyyyyy

Data.com | Enterprise Account Executive, 2014-2015

         Worked in a leadership capacity to cover verticals for the FI, Retail, Government and Manufacturing in a region comprised of the Mid-Atlantic and the Carolinas

         Maneuvered with internal teams to uncover previously unearthed business opportunities

         Built a hearty pipeline used to hit revenue targets through use of go-to-market strategies

Dun & Bradstreet | Strategic Account Executive Strategic High Tech, 2010-2013

         Served as IBM s Strategic Solutions Consultant in handling a portfolio valued at $15.5M in total; achieved growth of 10.7%

         Best used all licensed deliverables by crafting and co-leading continuing education modules with the IBM user community on a bi-monthly basis

         Liaised monthly and quarterly with IBM executives to foster a two-way partnership in which strategic objectives were both measured and exchanged with one another

         Artfully negotiated to close the most sizable data exchange contract in the company s history in December of 2013, surpassing $225K in total

Strategic Account Executive Strategic South East, 2007-2010

         Acted in a Strategic Solutions Consultant role to offer guidance to JP Morgan Chase, Siemens NA, US Bank and SunTrust; was a high achiever in obtaining 105% of goal attainment

         Spearheaded the seamless transition of US Bank in leveraging IUSA business intelligence to D&B s WorldBase which ultimately yielded $800K in total revenue

         Efficaciously sold the first data integration match solution to Siemens Building Technologies for $251K in 2009

BANK OF AMERICA | First Vice President & Department Manager-Fraud Prevention, 2004-2007

         Earned a promotion that involved development and delivery of corporate tactics centered on fraud prevention; headed all operations including recruitment, training, supervision and risk mitigation

         Planned for and managed the annual budget and related expenses

         Led the hiring, training and morale-boosting for a dedicated team of six Section Managers, along with a staff of up to 90 Analysts

         Coached and mentored the team in reviewing both cash and retail transactions to detect potential instances of fraud

First Vice President & Department Manager-Customer Satisfaction, 2003-2004

         Promoted to lead the development and commencement of the Premier Services Unit with Merrill Lynch and Charles Schwab

         Led four Section Managers and a capable team of 60 in delivering high-caliber service to clients at all levels

         Chosen as the foremost contact point for organizing department tours; also led fruitful interactions with groups and investors

         Presented a comprehensive overview of listening session results to all managerial levels including the CEO and CFO

First Vice President & Department Manager-Credit

Vice President-Customer Assistance

Assistant Vice President & Section Manager

Section Manager, MBNA Management Training Program

Senior Personal Banking Officer, Personal Banking Officer, Analyst

Bachelor of Science, Business Management/Marketing, University of Baltimore

Member, 100% Club, 2008, 2010, 2011 and 2013, Dun & Bradstreet

Recipient, Winner s Circle, Bank of America, 2010