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Yyyyyy x. yyyyyy
Istiqlal Street, City Tower, Abu Dhabi (AE) | Abu Dhabi, UAE xxxxxx4 | xxx-xxx-xxxx19 | abc@xyz.com
Integrity-focused and hardworking professional with years of team leadership experience in diverse work environments. Proven ability to thrive in high-pressure and dynamic global settings. Able to seamlessly manage projects and foster positive relations with clients, colleagues and managers at all levels. Quick learner with the ability to excel in a fast-paced manner both independently and with a team. Call upon a pragmatic method to achieving goals and managing operations. Eager to continue a successful career as a leader and integral staff member. Adept at working both individually and within cross-functional teams. Seeking a challenging, exciting new role with a dynamic compaxxxxxx that values capability and expertise. Possess U.S. Citizenship
Key Areas of Expertise
Account Management | Negotiation | Brand Exposure | Business Growth | Consultative Selling | Client Satisfaction
Project Management | Team Leadership | Presentations | Relationship Building | Cross-Functional Teamwork
Communication | Market Research & Penetration | Forecasting | Revenue Generation | Critical Thinking
Portfolio Management | Reporting Processes | Tactical Problem Solving | Strategic Planning & Analysis
Stakeholder Engagement | Time Management | Flexibility | Database Management | MS Office | Arabic Fluency
Professional Experience
Netaq Esolutions
key account manager (2017-Present)
Oversee account functioning for a software development compaxxxxxx established in 2010; provide services such as website design, IT and ERP solutions, as well as mobile applications and managed services
Lead software services, e.g. user interface and experience, mobile and smart applications, managed services, ERP and business solution development; engaged with government, federal and private sectors thus far
Work with the Procurement Team, IT leaders, as well as major federal, semi-government, government, military, police and presidential affairs; note each client s needs and identify growth opportunities in working with each
Work diligently to garner 8M dirhams in revenue and profit to date for the compaxxxxxx
Manage a key account portfolio; focus on offering client-focused software IT solutions in assigned department
Uphold a strong sales pipeline using time-proven relationship building, account management and lead generation skills
Develop and deliver engaging business proposals to prospects, as well as attended client meetings
Tightly manage budgets in order to effectively control expenditures; forecast and keep track of key account metrics
Stay apprised of market trend and competitor activity; serve as a foremost contact for top-ranked customers to resolve issues
Cooperate with the Marketing Team to develop and implement comprehensive campaigns; market efficacy of each
Clearly communicate customer requirements to department in order to fuel exceptional support delivery in responding to queries or concerns
Lead scheduled business reviews with clients and suppliers; also network effectively with both business partners and clients
Completed numerous projects thus far, including the following:
o Abu Dhabi Chamber of Commerce (Maintenance/Application Development), Emirates Authority for Standardized and Meteorology (Building Native Mobile Application) and Musanada (Redesign Website)
o Also worked on Ministry of Defense (Website Design), Presidential Affairs (IT Outsource), the Ministry of Climate Change (Electronic System and Intelligent Alarm Application), EXPO2020 (B2B Marketplace online) and with the Abu Dhabi Airports Compaxxxxxx (IT Managed Services)
ZONE PARKING SOLUTIONS LLC
ACCOUNT MANAGER (2015-2016)
Served as the contact for client account issues; attended meetings with clients to foster positive and lasting working relationships
Developed trust-based advisor relationships with key participants and executive sponsors
Ensured timely and successful delivery of solutions in accordance with clients respective needs and objectives; aided in troubleshooting high-severity requests and escalate as needed
Coordinated with senior-level management to prepare bids and sign-off forms used to submit these bids
Identified competitors and devised solutions to stay competitive in the parking solution market; worked with each prospective client to endorse services and submit proposals per their desires and noted logistical needs
Promoted Zone Parking offerings via development and facilitation of effective sales presentations; ensured potential clients thorough understanding of all opportunities available to them through the use of Zone s services
Recognized industry trends and recommended process improvements in collaboration with business development personnel
Liaised with the Department of Transport (Mawaqif) to operate and manage paid parking across Abu Dhabi and Al Ain; included playing an integral role in installing paid parking machines
Completed numerous projects, including the following:
o Etihad Plaza/ Etihad Towers (Jumierah Group), Cleveland Clinic Abu Dhabi, Emirates Palace (Kempinski) and Healthpoint Clinic
o Also worked on Marina Promenade (Emaar Properties) and Abu Dhabi National Exhibition Center (ADNEC)
Yyyyyy x. yyyyyy
Continued
KELLOGG, BROWN & ROOT, INC.
BUSINESS DEVELOPMENT COORDINATOR (Continued)
Coordinated with Senior Business Development Manager to prepare bids and KBR internal paperwork
Identified EPC competitors; liaised with Proposal Teams in London and Houston to prepare competitive bids
Traveled to KBR regional offices in London, Houston and Singapore to play a key role on the proposal team
Met with clients to discuss upcoming future projects in the EPC industry
Developed general engineering knowledge, focused primarily on the oil and gas fields
Gained proficiency in EPC, FEED, PRE-FEED, Brownfield, Greenfield and Engineering Design
Managed key customer relationships through use of superior communication and reporting skills; secured orders through via visits in order to develop and maintain lasting and trust-based relationships
Promote and represent KBR via delivery of effective sales presentations; ensured potential clients thorough understanding of available commercial opportunities
Identify trends and recommend improvements in conjunction with business development staff
Demonstrates strong project management capabilities; completed assignments include the following:
o Saudi Aramco Offshore Potential Maintenance Program Bid
Served as Sales Coordinator and worked with IT Department throughout the bidding stage; awarded in first quarter of 2015
Consisted of a two-package tender in-kingdom (IK) at KBR local office in AL Khobar and out-of-kingdom (OOK) with KBR Houston
o BP Rumaila Iraq Offsite Package Bid: Acted in the Sales Coordinator role
Bid awarded in October 2015 as a joint venture with CPP and HQC contractors in China
Equally split the workload, with KBR London leading all efforts
o ADMA-OPCO Nasr Field Project: Worked as a Project Coordinator for KBR Singapore
Subcontracted with Hyundai Heavy Industries
Completed work on the engineering scope and collaborator HHI deals with overall leadership
UNITED EASTERN GROUP
BUSINESS DEVELOPMENT COORDINATOR (2012-2014)
Collaborated with the Sales Team to devise and source 10+ new leads on a weekly basis; promote compaxxxxxx s product offerings within the oil and gas sector to potential clients
Maintained updated and accurate client database and registered foreign companies for pre-qualification
SALES COORDINATOR (2010-2011)
Compiled reports on potential sales leads and maintained database of clients information
Efficaciously promoted products to potential clients and registered foreign companies for pre-qualification
Attended meetings and exhibitions regarding oil and gas projects held in the GCC region
AMAR GOLDEN DESIGN, LLC
BUSINESS DEVELOPMENT COORDINATOR (2011-2012)
Supported the Sales Team in sourcing leads; devised meeting materials, proposals and follow-up letters for prospective and existing clients
Communicated with current and potential customers via calls or personal visits
Archived and managed reports and customer data in an organized manner by creating an easy-to-reference tracking system to follow up with customer requests for quotes and bids
Earlier Roles
Office Assistant, International Student Department, Xxxxxx Institute of Technology, 2009-2010
Intern, Operations/Corporate Banking, United Bank Limited, 2009
Education & Credentials
Bachelor of Science, Business Administration with International Business Minor, Xxxxxx Institute of Technology (2010)
Course Completion Certificate, Project Management, Project Management Institute (PMI)
Attendee, Abu Dhabi International Petroleum Exhibition Conference
Member, Korean Trade Investment Promotion Agency
Former Member, XXXXXXIT Business Club
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