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Yyyyyy x. yyyyyy

1790 Nantucket Circle, #273 Xxxxxx, CA xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

Security Operations Management High-Risk Security / Safety Protocols Team Building/ Training Strategic Planning

Multi-Project Management Program Development Multi-Process Optimization Military Operations Crisis Intervention

Law Enforcement Operations Investigation Processes Interrogations Field Settings Data Analysis Community Relations

 

  • Integral Leader who identifies, initiates, and directs both aggressive and stealth security / investigative solutions in coordination with key companywide or client goals, including offering a proven record of progression to positions of greater responsibility and authority while demonstrating experience working in high-risk, high-demand environments.
  • Top Performer who investigates complex security and law enforcement matters and seamlessly handles confidential data while driving winning outcomes and exhibiting hands-on talents in physical security, management, and investigations.
  • Excellent Communicator who builds and sustains synergistic relationships with C-level executives, cross-functional security professionals, business decision-makers, law enforcement teams, clients, and the community; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity.

 

Professional Synopsis

 

Allied Universal 2013 Present

 

Campus Physical Security Manager Facebook, Inc. (2016 Present)

  Capitalize on the opportunity to lead forward-thinking daily security operations within this assigned client site, including directing a top-performing team of 150 security officers, site, and / or shift supervisor, as well as optimizing use of security-oriented resources by planning and prioritizing workflow in alignment with key objectives.

  Coordinate and / or conduct site-specific OJT, client training, and annual refresher training for key security personnel.

  Build and sustain mutually beneficial relationships with clients and employees while assuring regular communications with clients to assess needs and develop security solutions, and resolving employee grievances.

  Ensure required reporting and contract compliance requirements are met, along with communicating policies, company announcements, and job openings via updated READ files, and handling all facets of escalated security issues.

  Offer proficiency in utilizing WinTeam for scheduling and billing, reports generation, and invoicing aging by tier levels.

 

  Consistently ensure client site is provided with high-quality security services.

  Meet all contractual scheduled hours with a minimum of employee unbilled overtime.

  Meet or exceed financial and operational goals while providing quality customer service.

  Develop staff in both technical and professional skills via performance management initiatives.

  Develop and manage operational procedures for valid, site-specific OPM and post orders availability.

  Enforce Allied Universal s policies per comprehensive handbooks, executive memos, and within the portal.

 

Project Manager Investigator Amazon Lab126 (2016)

  Utilized broad scope of industry knowledge and dynamic security acumen toward assisting the Amazon Corporate Security Manager in administering and coordinating the planning and completion of risk assessments, including supporting Security Manager in developing, tracking, documenting, and reporting quarterly-based, unit-specific KPIs.

  Objectively conducted confidential internal investigations for client on employees, contractor, and temporary personnel involving highly sensitive situations of confirmed or suspected violations of policy, local, state, or federal statutes, and handled timely preparation and submittal of investigative audit-related reports and overall information.

  Efficiently supported Corporate Security Manager with documentation, implementation, and auditing of Device Security Program and contractor screening during onboarding process while determining actions with sound decisions.

  Planned, implemented, controlled, delegated, and evaluated new projects as assigned by corporate security management, and further provided technical / operational guidance to the Project Coordinator and System Specialist.

  Directed a team of 3 Client Specified Administration positions, along with handling all human resources-based activities.

 

  Upheld investigative and audit files compliance with Amazon Lab126, state, and federal records requirements.

  Supported Amazon Corporate Security Manager in developing, reviewing, and updating policies / procedures.

  Actively suggested areas for improvement in internal processes via knowledge of emergent industry practices.

 

Security Director Eastridge Mall (2013 2016)

  Drove security operations success by leading a team of 30+ staff in responding to daily calls for emergency services, support, and criminal activity, including approving the arrest and / or detainment of individuals that commit crimes on mall property, as well as proactively responding to and answering complaints that involved mall staff and tenants.

  Served within a 24x7 on-call capacity to personally respond to emergency situations and represent mall as required.

 

Yyyyyy x. yyyyyy Page Two (xxx-xxx-xxxx

 

Allied Universal (continued) 2013 Present

 

Security Director Eastridge Mall (continued)

 

  Reduced property crimes via close interactions with local law enforcement.

  Initiated strategies to address and reduce crime by analyzing key crime data maps.

  Enhanced the customer experience by developing unique crime reduction strategies.

  Ensured officers were optimally trained by developing a comprehensive instructional program.

  Collaborated with multiple mall departments to ensure all teams worked synergistically together.

 

United States Navy 2004 Present

 

Reserves Petty Officer 1st Class (2015 Present)

  Spearhead details-focused development of response packets for strategic U.S. home marine ports and terminals using GIS software and other software platforms, including creating and developing training efforts for junior sailors.

  Contributed experience in accurately utilizing hydrographic instrument to survey strategic U.S. ports and interpret data.

 

  Conceptualized, developed, and implemented dynamic new training for sailors.

  Recognized for job performance excellence with 2015 s Navy Achievement Medal.

 

Reserves Expeditionary Warfare Coordinator (2009 2015)

  Led targeted decision-making in expeditionary warfare while mentoring and managing a team of 30 top-performing sailors in achieving objectives, along with facilitating efficient cargo handling and operation of heavy machinery and equipment, as well as promoting results-oriented force protection and use of force techniques per critical missions.

 

  Personally honored with 2012 s NATO Non-Article 5 Medal.

  Served as a Combat Advisor to the Afghanistan National Army (ANA).

  Successfully mentored 50+ ANA soldiers in achieving time-sensitive missions.

  Conducted logistic and operations training of junior staff in warfare and force techniques.

 

Active Duty Certified Meteorologist Assistant Leading Petty Officer (2004 2009)

  Exhibited skill in performing wide-ranging meteorology duties, including facilitating accurate weather testing, interpreting weather models, handling documentation / records management, and promoting equipment quality control.

  Applied strong leadership talents toward directing a team of 114+ junior and senior sailors during the decommissioning process of the USS Kitty Hawk, including planning and prioritizing workflow to achieve critical goals.

 

  Received Good Conduct Medal in 2008.

  Recognized with Navy Achievement Medal in 2009.

  Cost-effectively managed a high-volume operations budget.

  Planned and implemented core decommissioning operations processes.

 

Baltimore Police Department 2009 2012

 

Police Officer Detective Southern Division

  Strategically steered comprehensive investigations of robberies, aggravated assaults, kidnappings, homicides, and property crimes to serve the citizens of Baltimore City in enforcing laws and ordinances and maximizing public safety.

  Expertly conducted investigations and mapped crime data, apprehended violent offenders and suspects of criminal acts, and testified in court proceedings, along with leading multiple special initiatives focused on decreasing crime rates.

 

  Continually promoted optimal community relations throughout tenure.

  Led a 6-month crime mapping initiative to successfully target Top 10 Offenders.

  Proactively analyzed data to assist officers in boosting productivity and community relations.

  Member of specialized District Operations Unit targeting narcotics, illegal weapons, and violent offenders.

 

Education & Professional Development

 

Emergency Management Studies (Minor in Homeland Security) University of Maryland University College

Criminal Justice Studies Central Texas College

 

P.O.S.T. Certification South Bay Regional Public Training Safety Academy

 

CPR Certificate AED Certified First Aid Instructor Certificate American Red Cross

Standardized Field Sobriety Test Instructor Behavior Emergency Services Technician

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