Yyyyyy x. yyyyyy

Eager to contribute outstanding technical, leadership, and project management expertise toward securing an opportunity with a dynamic organization

IT / Telecommunications ~ Project Management ~ Operations & Staff Leadership

Enterprise Solutions ~ Contract Development & Review ~ SLA Adherence ~ Revenue Growth

         Seasoned background in project engineering, program/project coordination, stakeholder relations, multi-vendor management, and facilitating global telecom contracts involving engineering, telephony, and software.

         Strong project management experience with the ability to create project plans and budgets, devise schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.

         Excel at sales engineering and marketing support of web-based applications and client server-based applications.

         Substantial experience in statement of work (SOW) development, vendor negotiations, cost control, risk management and mitigation, personnel leadership, and service delivery.

         Able to coordinate extensively with manufacturers, suppliers, and 3^rd party contractors/business partners to finalize SOW terms and SLAs.

         Adept at customized managed services pricing and technical writing/documentation of voice CPE, LAN, WAN, and IP network management systems.

         Selected as elite member of high-value SOW/contract support group tasked with structuring multiyear deals for Verizon Business ranging from 50M-$300M with industries spanning healthcare, non-profit, insurance, manufacturing, and retail.

         Held a vital role in securing Kaiser Permanente, Lockheed, Chevron, NYC Health & Hospital Corporation, Sunoco, GlaxoSmithKline, Johnson & Johnson, and other multimillion-dollar solutions contracts.

         Presented with Enterprise Solutions Group President s Award for expanding contract values ($139M+).

         Won two Driving Revenue awards and a Master s Club award for contributions to Deutsche Bank, Johnson & Johnson, and Bank of America projects.

         Orchestrated supplier alliances to elevate Verizon s competitive positioning by offering full suite of services to customers.

         Named finalist for Chairman s Leadership Award in recognition of supporting multimillion-dollar sales contracts.

Self-employed (independent contractor), 2012 Present

Project Manager (Consultant)

         Spearhead full-scope project management including proposals and presentations, contract administration, resource management, schedule development, and client satisfaction.

         Drive business development and deliver sales support in collaboration with Dallas/Ft. Worth-based Minority Based Enterprise (MBE).

         Perform sales engineering, prepare documentation, analyze and respond to RFPs, and participate in marketing efforts to elevate company awareness and bolster market share.

         Extensively networked with HUB coordinators, state government agencies, and Texas colleges and universities to promote services, generate interest, schedule appointments, and deliver persuasive presentations.

Continued ►

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

Verizon Business (GTE/Verizon), Irving & Richardson, Texas, 1998 2012

Senior Consultant Solutions Architect 2008 2012

         Handpicked to formulate SOWs for complex network engineering product/service solutions development.

         Requested by executive management to handle strategic deals based on proven leadership talents.

         Governed project timelines, deliverables, contract negotiations, and accuracy and technical viability of contracts.

         Extensively contributed to 3^rd party vendor SOW development with Nortel, Avaya, Siemens, and others to deliver contracted requirements per specified terms.

         Methodically steered fulfillment of SOW/contracted deliverables through seamless collaboration with SMEs (subject matter experts) as integral member of negotiation team.

         Fostered, nurtured, and maintained productive relationships with client partners, legal team, enterprise architects, solutions architects, business solutions consultants, and account reps to meet or surpass customer needs.

Solution Development Manager 2000 2008

         Awarded promotion to serve as maintenance contracts SME in managed services and outsourcing, with a critical role in servicing major accounts involving Nortel, Alcatel, and NEC PBX technologies.

         Negotiated, secured, and administered first-time contracts with major clients including numerous future renewals.

         Defined and coordinated project requirements for IBM managed LAN services, voice CPE maintenance price & cost standardization, IBM rate card, and other initiatives.

         Collaboratively standardized voice-managed-services pricing for adoption throughout Finance, Pricing, and National Operations.

Strategic Sales Engineer 1998 2000

         Joined forces with technical department to secure large-scale opportunities as part of high-level sales team.

         Leveraged outstanding expertise in strategic and consultative selling, technical support, financial modeling, and marketing to play a pivotal role in closing $225M deal with Kaiser.

         Initiated relationships with sales directors and identified solutions design SMEs to meet customer needs.

Prior Background:

Williams Telecommunications Systems, Inc. (Fisk / Centel / WilTel):

Division Service Manager, National Accounts, 1995 1998

Program Manager/Project Administrator, 1994 1995

Branch Manager, 1992 1993

Bachelor of Science in Engineering Technology, Specialty in Telecommunications

Texas A&M University, College Station, Texas

ITIL Foundations V3 Certification

Additional Certifications: Mobility, Security, and IT Solutions, Client Apps and Cloud Computing, CaaS), Cisco VolP Design, Installation, and Service; Interconnecting Cisco Networks; Understanding and Implementing Networking Protocols / Data Communications; Project Management; Advanced Software Configuration; PBX Installation; Alcatel Pre-Sales Training. Unify OS Biz Sales, Unify OS Biz Basic and Advanced Installation and Maintenance

Center for Creative Leadership (Completed Series 1 of Dual-Part Certification Training)

Avaya, Siemens, Nortel, Alcatel, Cisco, PrinterLogic, Unify, LAN/WAN, WirelessLAN, Computing as a Service (CaaS/Computing in the Cloud), transport (PiP, Ethernet, Internet & DSL, Secure Gateway), Hosted Services, Managed Security Services, Voice/Data CPE management and maintenance, NetMeeting/WebEx; PBX systems; MS Office Suite

Yyyyyy x. yyyyyy

DATE

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking an exciting career opportunity as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

In addition to a degree in technology and ongoing professional development, I offer considerable experience as a project manager, program manager, and branch, region and corporate division manager. I have directed countless telecom/IT initiatives, oversaw complex inventory and maintenance service requirements, managed up to 100 personnel, and coordinated numerous outsourced services proposals and contract development projects.

A brief list of clients I ve worked with include the US Air Force, Kaiser Permanente, ING, Houston Power & Light, Cessna, Cargill, AON, USPS, and several government agencies. My extensive experience across Statement of Work development, resource management, vendor relations, and risk management capacities illustrates my versatility and ability to manage cutting-edge projects in any environment. To complement these qualifications, I possess sharp analytical, planning, negotiating, and scheduling skills which are fundamental as a (INSERT TARGET POSITION).

As a proactive contributor to your organization, you will find me to be a stellar leader committed to supporting you in achieving your objectives through excellent technical acumen, organizational skills, and dedication to customer/client service excellence. I am confident that I would be an asset to your company, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy