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Dynamic Details- and Results-Focused Leader Committed to Optimizing Internal Workplace Security Initiatives
Physical Security Management Security Risk Assessment / Mitigation Executive Leadership
Emergency / Crisis Management Best Practices Process Optimization Regulatory Compliance
Team Building Investigations Strategic Analysis / Planning Trends Tracking Resource Management
Highly Accomplished Security Leader who expertly directs multi-site physical security, operations management, team building, budgeting, policy writing, and investigative solutions in high-risk, high-demand business environments to address sensitive and / or confidential personal and professional issues of increasing complexity and responsibility. Ambitious Self-Starter who quickly resolves challenges and adapts to evolving scenarios with advanced knowledge of objective security trends, practices, and protocols. Excellent Communicator who develops mutually beneficial relationships with senior-level decision-makers; cross-functional teams; state, local, and federal agencies; and clients, and who leads peers by example and with ethics and integrity while establishing credibility and reliability throughout rapidly changing circumstances.
Jones Lang LaSalle (JLL), Hopewell, XXXXXX
(April 2013 Present)
Director of Security (August 2015 Present)
Bristol-Myers Squibb U.S., Canada & Puerto Rico
Capitalize on the opportunity to lead forward-thinking Bristol-Myers Squibb (BMS) Account initiatives encompassing 15 BMS corporate sites in the U.S., Canada, and Puerto Rico. Direct a top-performing third-party vendor guard service of 275+ Officers and Security Systems Maintenance Providers while concurrently overseeing 28 Communication Specialists and Building Automation Specialists coordinating Life Safety / Security and BAS operations in the Regional Operation Center (ROC). Demonstrate comprehensive knowledge of industrial security practices, trends, and technologies to develop best practices-focused applications. Ensure strict regulatory compliance with JLL and BMS security policies and standards. Promptly handle security incidents, conduct investigations in security breaches and failures, facilitate seamless incident management, and produce timely incident reports and mitigation plans. Continually ensure supplier compliance with JLL and BMS security policies and standards, as well as JLL SLAs, KPIs, and supplier contracts. Manage audits and security reviews conducted by JLL and BMS. Deliver technical input for security projects, as well as manage small-scale projects as required.
Expanded global crisis communications services for BMS Travelers abroad and at international sites.
Played a vital role in expanding and improving the Regional Operations Center s (ROC) client services.
Coordinated security tech vendor responses and repairs for OVSC work orders for all BMS Central XXXXXX sites.
Regional Operations Center (ROC) Manager (April 2013 August 2015)
Securitas Security Services Bristol-Myers Squibb
Utilized broad scope of industry knowledge toward directing a team of 25 Communication Specialists and Building Automation Specialists overseeing Life Safety / Security and BAS operations for 13 Bristol-Myers Squibb U.S.- and Canada-based corporate sites. Continually supported BMS Corporate Security and Facilities Management regarding critical Security, Life Safety / Fire / Emergency Response and Building Automation Systems Operations. Delivered hiring recommendations, conducted interviews, prioritized team workflow, and objectively completed employee performance appraisals. Developed short- / long-term plans, goals, and objectives. Compiled and analyzed administrative and / or statistical data, identified trends, and drafted detailed reports, along with preparing, processing, and filing forms, logs, rosters, teletypes, legal documents, and other correspondence. Cohesively maintained communications and additional equipment while coordinating and integrating multifaceted systems (i.e. telephone, computer, databases, radio interfaces) via vendor contract management.
Spearheaded staff training programs and ensured maintenance of required certifications.
Proactively consulted with Regional Operations Center Government Team to optimize success.
Developed, updated, and compiled policies and procedures for ROC personnel and core operations.
Consistently ensured compliance with applicable laws, rules, regulations, standards, policies, and procedures.
Jones Lang LaSalle (JLL), Hopewell, XXXXXX
Central Xxxxxx Account Manager (January 2014 June 2015)
Securitas / JCI Account Bristol-Myers Squibb
Strategically steered Central Xxxxxx Security Account initiatives while recruiting, training, mentoring, and managing a team of high-caliber Site Captains, guard staff, and receptionists in proactively protecting the client s people, assets, and property and providing updated post and gate orders for the sites. Delivered prompt client services and problem resolution, as well as service enhancement and expansion, new business development, and team building to drive client-specific success.
Served as a key point of client contact to consistently deliver high-quality customer service.
Built and sustained mutually beneficial relationships with both BMS and JCI, as well as staff.
Liaised among BMS Corporate Security Managers for status updates and to address challenges.
Authorized expenditures for equipment, supplies, vehicles, uniforms, radios, and additional items.
East Windsor Township Police Department, East Windsor, XXXXXX
(August 1984 January 2010)
Lieutenant Commander (Retired)
Commander of Investigative Services
Applied strong leadership talents as an accomplished and dedicated 25-year veteran police commander in strategically directing all investigations, including mentoring and managing a results-generating operational unit of 9 detectives conducting 600+ investigations annually. Maintained accountability for evidence collection, retention, and chain of custody processes.
Led a departmental training unit providing 8,500+ manhours annually to training staff.
Coordinated multi-jurisdictional investigations with federal, state, and county personnel.
Collaborated with executive panel members to review, assess, and hire qualified police applicants.
Commander of Support Services
Led targeted criminal investigations, evidence and identification, departmental training, and community outreach programs. Served as Executive Division Head of multiple operational units of sworn and civilian personnel and a 24-hour 911 emergency call center. Researched, developed, and implemented new acquisitions of hardware, software, and technology.
Cost-effectively negotiated and managed agency s outside vendor maintenance contracts.
Strategically steered multi-union work contracts by building valuable union leader relationships.
Served as Commander of Internal Affairs Bureau preparing written documentation and recommendations.
Master s Degree in Education Seton Hall University
Bachelor of Arts in Criminal Justice Seton Hall University
APCO Public Safety Telecommunicator APCO Emergency Medical Dispatch Manager
Certified Protection Professional (CPP) Program JLL Leadership Program Certification
C-Cure 9000 Security Systems Manager Certification First Aid, CPR & AED Certifications
Member American Society for Industrial Security (ASIS)
Volunteer Xxxxxx Special Olympics (20+ Years) Mentor Heroes & Ladies Youth Mentoring Program
Silver Life Blood Donor & Platelet Pheresis Donor Altruistic Kidney Donor Program Saint Barnabas Medical Center
Hiring Agent Name
I am exploring a new career opportunity within a challenging Corporate Security Manager role, and I believe that I can make a positive contribution to your success.
I offer proven talents in Executive Leadership, Physical Security Management, Security Risk Assessment / Mitigation, Emergency / Crisis Management, and Investigations / Investigative Processes with a demonstrated background in Corporate Security with Bristol-Myers Squibb, as well as a distinguished law enforcement career. I am also well-versed in Team Building, Training / Development, Strategic Analysis / Planning, Trends Tracking, Process Optimization, Resource Management, Best Practices, and Regulatory Compliance, and consistently achieve winning outcomes due to my superior skills in critical thinking, conflict resolution, communications, workflow prioritization, and attention-to-detail.
In my current role as Director of Security for Jones Lang LaSalle (JLL), I successfully lead Bristol-Myers Squibb (BMS) Account initiatives encompassing 15 BMS corporate sites in the U.S., Canada, and Puerto Rico. Within this position, I direct a top-performing third-party vendor guard service of 275+ Officers and Security Systems Maintenance Providers while concurrently overseeing 28 Communication Specialists and Building Automation Specialists coordinating Life Safety / Security and BAS operations in the Regional Operation Center (ROC). Furthermore, I ensure strict compliance with JLL and BMS security policies and standards while promptly handling security incidents, conducting investigations in security breaches and failures, facilitating seamless incident management, and producing timely incident reports and mitigation plans.
A sample of my accomplishments include:
Developing dynamic best practices-focused applications.
Ensuring compliance with JLL SLAs, KPIs, and supplier contracts.
Offering knowledge of industrial security practices, trends, and technologies.
Ensuring supplier compliance with JLL and BMS security policies and standards.
Expanding and improving the Regional Operations Center s (ROC) critical client services.
Expanding global crisis communications services for BMS Travelers abroad and at international sites.
Coordinating security tech vendor responses and repairs for OVSC work orders for all BMS Central XXXXXX sites.
To complement this experience, please note that I earned an Master s Degree in Education and a Bachelor of Arts in Criminal Justice from Seton Hall University. I completed a rigorous Certified Protection Professional (CPP) Program and attained JLL Leadership Program Certification and C-Cure 9000 Security Systems Manager Certification. I am also recognized as an APCO Public Safety Telecommunicator and APCO Emergency Medical Dispatch Manager, and hold up-to-date Certified First Aid, CPR, and AED credentials.
As this is just an example of my abilities, please refer to my enclosed resume for additional leadership experience.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Yyyyyy x. yyyyyy
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