Energetic, ambitious and reliable Administrative and Customer Service Professional with years of client-facing experience in a diverse array of professional settings. Background includes work in various industries, with a reputation for excelling in each. Seeking a role that will complement skill set, as well as offer opportunities for professional growth with a reputable company.

Customer Service | Administrative Processes | Communication | Interpersonal Skills | Phone Etiquette

Relationship Building | Decision Making | Organization | Time Management | Scheduling | Filing

Records Management | Problem Solving | Process Improvement | Strategic Planning & Analysis

Microsoft Office | QuickBooks | POS Systems | Website Creation | Data Entry

         Excelled in a team setting to aid in delivering first-class customer service to patrons

         Communicated clearly and efficiently in a fast-paced, time-sensitive environment; skillfully prioritized duties concurrently using time management acumen

         Greeted and served customers; also handled clean-up, laundry and bussing

         Based on patrons stated needs, suggest food and wine pairings; always handled food in a safe, sanitary manner

         Processed cash and credit cards to complete all transactions in full

         Welcomed  customers, bussed tables, served and handled food, filled condiments and processed payments, among other daily functions

         Liaised with a diverse client base on a daily basis; sought to tend to their respective needs and deliver to each a safe, clean environment

         Greeted and checked out customers in a timely manner

         Cleaned the front end of the store and checked shopping baskets for forgotten items

         Handled count-in and -out for large quantities of money

         Operated in a busy setting to tend to all client needs based on their feedback; offered services such as haircuts and other aesthetic services

         Applied, mixed and measured chemicals for perms and colors

         Maintained a safe working environment by cleaning and sweeping premises

         Opened or closed the shop depending on shift due to being bestowed key privileges

         Rented a private space to operate a cosmetology business; further enhanced professional abilities by learning new techniques to increase marketability of the business

         Engaged in Bioionic Japanese Thermal Straightening, Hair Extension and Extreme Eyelash Extension services

         Developed company website, which included development of a logo

         Also advertised in the Yellow Pages under the business name Beautiful You

         Picked up donuts prior to 4:30am shift from a local grocery store; opened the facility doors, as well as prepared coffee, teas and hot dogs in preparation for serving food and bartending during shift

         Thrived in a high-energy setting to help run the setup and serve at large banquets

         Earned a bonus from the restaurant s leadership due to strong sense of dependability

         Performed services in a family hair care salon setting; included hairstyling, perms, colors and family haircuts

         Handled scheduling and deposits for assigned shift

         Delivered unsurpassed customer service, including responding to complaints in a cool, collected manner

Also assist with a family-run General Contracting business in an administrative role and previously served as a Hostess & Waitress with Denny s Restaurant

Courses, Diablo Valley College, 2017 (3.75 GPA)

Associate in Applied Science, Dental Assisting, Heald College, 2015 (4.0, President s Award)

Dental Assisting Externship, New City Dental, 2014-2015

Certificate, Medical Assistant, Solano County ROP

OB-GYN & ENT Externship, Napa Kaiser

Courses, Los Medanos College

License, Cosmetology, Kenneth s College of Hairstyling

Also CPR and ServSafe Certified

Volunteer, Children s Team for local Fellowship Church