Yyyyyy x. yyyyyy

Driven, focused, and knowledgeable Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee daily administrative operations within fast-paced environments. Experienced in managing employee benefit programs, reconciling complex insurance bills, diffusing escalated customer service situations, and coaching/training new staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, vendors, and members of executive management.

Proficient in: Microsoft Office Suite, Lawson, and Travis (for COBRA administration)

Human Resources Management Benefits Administration Staff Training Meeting Coordination

COBRA Administration Insurance Billing Reconciliation Administrative Support Customer Retention

Process Improvement Attention to Detail Oral/Written Communication Employee Event Coordination

  Direct day to day administrative operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Support the administration of health and welfare plans, short/long term disability claims, and worker s compensation in addition to handling COBRA administration

  Play a lead role in generating and reconciling insurance bills, assist in the coordination of annual wellness events, conduct new hire orientation, and work closely with external team members

  File complex insurance claims related to life and/or AD&D insurance, generate annual disability reports, oversee OSHA reporting, and lead the organization s open enrollment process

  Facilitated employee benefit operations within the organization which included administering benefit programs for all offices, processing worker s compensation claims, and managing employee leave

  Coordinated weekly benefit team meetings, led new hire orientation, prepared comprehensive wellness seminars, and assisted in the design of standard operating procedures

  Managed COBRA administration which included updating deduction amount, notifying payroll of COBRA changes, and generated COBRA reports

  Led administrative operations which centered on Worker s Compensation, COBRA, and long/short term disability for all staff members

  Participated in weekly human resources meetings, identified staff member benefit eligibility, calculated monthly premium bills, and worked closely with insurance departments

Additional Professional Experience Includes: Assistant to Office Manager, JB Boucher & Company

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and administrative roles with experience in managing employee benefit programs, reconciling insurance bills, and coordinating employee wellness events. In addition, I have strong experience in building positive relationships with both internal and external clients, ensuring compliance with benefit plan regulations, and generating comprehensive year-end benefit reports.

Some of my key skills include:

  Experienced in filing both life and AD&D insurance claims on behalf of employees in addition to handling all aspects of COBRA administration

  Utilized superior communication abilities to generate comprehensive benefit plan reports, processed employee updates/changes, and coordinated leaves of absence

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy