Proficient, accomplished business leader seeking to apply comprehensive skill sets and years of experience to a rewarding new role in Office Operations Management.

  Skilled in accounting, office management, staff leadership, logistics, AR, AP, organizational collaboration, operational support, reporting, regulatory compliance and project management.

  Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.

  Adept at and experienced in collaborating with diverse personnel to successfully attain program targets.

  Skilled in providing superior customer service to ensure repeat business.

  Notary Public in State of New York.

  Superior proficiency in Microsoft Office Suite, Telapoint Fuel Distribution, VNomics, PDI and Enterprise Fuel Integration software.

Office Manager, Clifford Fuel Company, Marcy, NY 2012 - Present

       Recruit, instruct, direct, assist, professionally develop and discipline employees.

       Accurately process financial matters and ensure proper accounting.

       Draft & implement detailed descriptions for roles of Accounts Receivable, Accounts Payable, Administrative Assistance, Audit and Pricebook Specialists.

Logistics Coordinator and Dispatcher, Terpening Trucking, Syracuse, NY 2010 - 2012

       Diligently monitored sales and provided comprehensive round-the-clock support for drivers & customers.

       Ensured sufficient quantities of fuel on hand for NY, PA, NJ, VT, CT and Canadian locations.

       Drove adherence to all DOT regulations and issued work assignments to drivers.

Fastrac Markets, East Syracuse, NY 1999 - 2010

Fuel Accounting Manager, 2007-2010

       Proficiently reconciled oil supplier invoices and authored detailed tax returns for New York State.

       Diligently monitored fuel inventory & deliveries and served as Project Manager for Enterprise Fuel Integration.

Fuel Supply Coordinator, 2005-2007

       Expertly supervised sales efforts & numbers and managed deliveries to over 140 company & dealer locations.

       Knowledgeably drove Telapoint fuel distribution module usage in role of Project Manager.

Accounts Receivable Clerk, 2002-2007

       Accurately calculated & processed AR operations, including billing, payments and documentation.

Receptionist and Consignment Auditor, 1999-2002

       Ensured repeat business through provision of exemplary customer service and gathered consignment data.

Thomas R. Proctor High School, Utica, NY

Diploma, 2007

Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am contacting you to offer my services as an Office Operations Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.

Presently, I am employed by the Clifford Fuel Company in the role of Office Manager, directing personnel, ensuring accurate accounting of all financial operations and supervising an exceptional staff. I have years of experience in accounting, office management, staff leadership, communication, logistics, AR, AP, organizational collaboration, operational support, customer service, documentation, reporting, regulatory compliance and project management.

Additionally, I am a Notary Public in New York State and am an expert in the use of Microsoft Office Suite, Telapoint Fuel Distribution, VNomics, PDI and Enterprise Fuel Integration software.

As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.

Sincerely,

Traci DiLapi

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Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting position currently available with your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, I am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff. I believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy