Operations management leader with a work history of leading teams and exceeding performance objectives.

  Self-starter with a do it right the first time focus on quality, teamwork and collaboration.

  Helped build a team of 10 personnel from a start-up that grew revenue from $1 million to $10 million.

  Excellent listening, verbal communication and interpersonal skills to lead, train and mentor team members.

  Impeccable ethics, judgment and stellar attention to detail skills in order to achieve stated objectives.

  Solid time management and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Word and Excel.

> Team Leadership > Team Training > Process Analysis

> Operations Manager > Interviewing & Hiring > Inventory Control

Transformative Xxxxxxve Technologies Kent, XXXXXX Feb. 2013-Present
Production Operations Manager (May 2014-Present)

  Demonstrate strong leadership skills while managing a team of up to 10 personnel, including a Procurement Manager, Shipping Manager and professionals across quality assurance and electronics.

  Train, mentor and coach team members on best practices of operations to achieve performance goals.

  Delegate responsibilities to a team of electricians and technicians to complete projects on deadline.

  Serve as the main go-to person regarding schematics questions or issues.

  Maintain responsibility for $800,000 worth in inventory.

  Manage shipping duties, ensuring customers and affiliates are delivered high-quality, undamaged products.

  Collaborate with engineering staff to support the manufacturing process for Catalyst product line.

Achievements:

  Helped grow the company from a start-up with $1 million in revenue to $10 million in revenue five years later.

  Reduced the defect rate from 33% to less than 1% as a result of developing more efficient processes.

  Improved productivity and efficiency as a result of creating a scalable model.

  Built a team of 10 employees and have created a high-morale, highly-productive team.

Production Specialist/Wiring (Feb. 2013-May 2014)

  Contributed to the growth and management of a variety of areas, including inventory control and shipping.

Orbital Installation Technologies, USA                                  June 2011-Jan. 2013
Regional Installation Manager/Technician, Northwest Region Operations

  Showcased excellent leadership skills while managing a large crew of technicians on assignments in the field.

  Identified and resolved problems with various GPS systems for clients, including Frito-Lay.

  Built and maintained positive relationships with customers to gain their trust, confidence and respect.

  Performed installations of equipment in an accurate, timely and efficient manner while on tight deadlines.

Rairdon s Smokey Point, XXXXXX                                                      Dec. 2007-June 2009
Internet Sales Manager

  Exceeded quota by 10% while managing Internet sales for this leading automotive dealership.

  Provided exceptional service to customers while also collaborating effectively with co-workers.

  Led a diverse team of employees to maximize their individual potential and excel.

  Analyzed statistics to determine lead count, closing ratio and set appointments.

Completed Introduction to Operations and Accounting, Masters courses, University of Pennsylvania

  Currently taking an Operations Analytics course.

Participate and Donate to Eastridge Church Seattle, XXXXXX; since 2016

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an operations management leader with a work history of leading teams and exceeding performance objectives. I am a self-starter with a do it right the first time focus on quality, teamwork and collaboration. For example, during my career, I helped build a team of 10 personnel from a start-up that grew revenue from $1 million to $10 million. Among my additional unique qualifications:

  Reduced the defect rate from 33% to less than 1% as a result of developing more efficient processes.

  Improved productivity and efficiency as a result of creating a scalable model.

  Excellent listening, verbal communication and interpersonal skills to lead, train and mentor team members.

  Impeccable ethics, judgment and stellar attention to detail skills in order to achieve stated objectives.

  Solid time management and organizational skills, including prioritizing tasks.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forxxxxxxrd to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx

abc@xyz.com