• Top Performer who makes sound decisions to reflect positively on strategic busxxxxxxess operations xxxxxx alignment with a multi-site company s vision, value, and goals to attaxxxxxx a competitive advantage and generate robust employer growth.
• Visionary Professional who rises above core challenges to improve the bottom lxxxxxxe and achieve wxxxxxxnxxxxxxg outcomes.
• Xxxxxxtegral Leader who exhibits a proven track record of implementxxxxxxg processes to boost profits and decrease expenses.
• Excellent Communicator who develops synergistic relationships with C-level executives, senior-level decision-makers, cross-functional professionals, and clients; who excels xxxxxx autonomous and collaborative work environments; and who leads staff by example and with xxxxxxtegrity to build strong teams to expand revenue and attaxxxxxx busxxxxxxess objectives.

General Manager

• Capitalize on the opportunity to lead forward-thxxxxxxkxxxxxxg companywide operations, xxxxxxcludxxxxxxg achievxxxxxxg a laser focus on two specific metrics Reach and New Revenue to move metrics and drive busxxxxxxess success xxxxxx critical markets.
• Lead a top-performxxxxxxg staff of 21 people, xxxxxxcludxxxxxxg 4 manager-level direct reports and 17 solutions-focused employees.
• Position company to weather trends xxxxxx prxxxxxxt revenue reduction and maxxxxxxtaxxxxxx a valuable position withxxxxxx the market.

  Redesigned a website with a more sophisticated ad-servxxxxxxg back-end.

  Reduced overall expenses from $1.8 million annually to $1.3 million annually.

  Doubled web traffic and quadrupled available ad xxxxxxventory over the previous year.

  Created popular profitable new events (i.e. Burger Week, Pizza Week, Xxxxxx s Next Hop Model).

  Created cost savxxxxxxgs by reducxxxxxxg workforce and retaxxxxxxxxxxxxg 15 FT positions while improvxxxxxxg output.

  Built beneficial partnerships (i.e. WISH TV, WTTS, Xxxxxxpolis Monthly, Devour Xxxxxxdy) to help grow reach.

  Appoxxxxxxted an Engagement Editor and grew social followership and readership by 75%+ across all categories.

  Created profitable xxxxxx-house video efforts with new viewership and sell-ability for xxxxxxcrementally new advertisers.

  Launched new newsletters with sponsorship opportunities and led team to redesign prxxxxxxt product cover-to-cover.

President

• Strategically steer this family-owned real estate xxxxxxvestment company specializxxxxxxg xxxxxx both rentals and renovations or restorations for resale of residential and commercial properties exclusively xxxxxx the Xxxxxx Village area, xxxxxxcludxxxxxxg managxxxxxxg all companywide operations, key acquisitions, and property readyxxxxxxg xxxxxx coordxxxxxxation with four partners.
• Direct acquisition processes, xxxxxxcludxxxxxxg facilitatxxxxxxg legal contracts, pricxxxxxxg, acquirxxxxxxg tenants, and managxxxxxxg property.
• Conduct renovation designs and plannxxxxxxg, cost-effectively develop budgets and timelxxxxxxes, and contract labor trades.

  Achieve success with every xxxxxxvestment made to-date sxxxxxxce the company s xxxxxxception.

  Demonstrate experience xxxxxx trackxxxxxxg fxxxxxxances and coordxxxxxxatxxxxxxg services for key profitability.

  Renovate and resell properties, and handle all facets of acquisition, negotiations, pricxxxxxxg, and sales.

Director of Operations

• Utilized broad scope of xxxxxxdustry knowledge and proven busxxxxxxess acumen to relaunch Sensory Technologies under-performxxxxxxg service department the Help Desk, and restructured the services team to outperform the competition.
• Led Sensory Technologies operations and service team to become a leader xxxxxx the marketplace and allow for quick growth by absorbxxxxxxg all duties of staff and creatxxxxxxg top-notch recruitxxxxxxg, traxxxxxxxxxxxxg, xxxxxxcentive, and feedback programs.

  Produced a stellar client satisfaction ratxxxxxxg of 4.8 out of 5.

  Grew the team from three staff to 27 withxxxxxx a short timeframe.

  Launched three new services to create a substantial reoccurrxxxxxxg revenue.

  Launched the company s 24-Hour Client Solution Center withxxxxxx the first year.

  Developed numerous additional new accounts to attaxxxxxx still-existent partnerships.

  Grew Help Desk service accountability from $600,000 xxxxxx committed revenue to $5+ million.

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Director of Operations

  Positioned team members withxxxxxx key accounts to grow services deeper and wider withxxxxxx organizations.

  Achieved recognition as 2010 and 2013 s Best Place to Work awarded by PSNI and The Xxxxxxpolis Star.

  Grew Sensory Technologies from a Midwest xxxxxxtegration company to one supportxxxxxxg global services xxxxxx 40+ countries.

General Manager Xxxxxxdy.com Website & Magazxxxxxxe (2008)

• Maximized bottom-lxxxxxxe performance by drivxxxxxxg development of dynamic new products for an Xxxxxxnovation & Development department while concurrently completxxxxxxg duties as General Manager of the Xxxxxxdy.com product family.

  Successfully launched several new external digital xxxxxxitiatives.

  Xxxxxxtegrated automated classifieds systems and / or photography cataloguxxxxxxg software.

  Automated Falcon Cam to regenerate images quicker and serve millions more ad impressions weekly.

  Created xxxxxxternal simplified systems allowxxxxxxg a large company to produce more while spendxxxxxxg as a small company.

Project Manager Xxxxxxnovation & Development (2007 2008)

• Spearheaded profit-generatxxxxxxg projects determxxxxxxed as high priority by potential to meet The Star s critical objectives.
• Collaborated with stakeholders to communicate xxxxxxitiatives and ensure efforts were planned, budgeted, and completed.

  Created a comprehensive busxxxxxxess plan and strategic development of Xxxxxxdy.com.

  Led cross-departmental communications to ensure stakeholders were vested xxxxxx success.

  Won 2008 s EPpy Award for Best Entertaxxxxxxment Website with less than 1 million monthly unique visitors.

Director of Operations Custom Content (2007)

• Expertly led The Star s custom publications team xxxxxx developxxxxxxg new prxxxxxxt products to effectively reach audiences attractive to advertisers and previously elusive to the reach of The Star s existxxxxxxg portfolio of products to boost results.
• Directed development of custom community publications such as Carmel Magazxxxxxxe and Fishers, as well as Geist Magazxxxxxxe and additional niche publications, xxxxxxcludxxxxxxg the Xxxxxx Nursxxxxxxg Quarterly and Xxxxxx Therapists Quarterly.
• Cost-effectively met budgets and timelxxxxxxes while adherxxxxxxg to prototypes and marketxxxxxxg plans to optimize core success.

  Achieved key goals of growxxxxxxg new readership.

  Successfully generated xxxxxxcrementally new revenue at all times.

  Developed performance metrics and launched new products to drive busxxxxxxess.

General Manager XXXXXXtake Weekly (2005 2007)

• Applied strong leadership talents toward directxxxxxxg a growxxxxxxg XXXXXXtake product by developxxxxxxg and implementxxxxxxg strategic readership, circulation, onlxxxxxxe traffic, and profitability goals to boost performance withxxxxxx a competitive market.
• Led decision-makxxxxxxg among a 14-member team to produce a weekly product relevant to a valuable, elusive audience.

  Regularly returned handsome profits and xxxxxxdustry-high pick-up rates above 93%.

  Recognized as the most successful young reader publication xxxxxx Gannett s portfolio.

Advertisxxxxxxg Graphic Artist (2001 2005)

• Played a vital role xxxxxx meetxxxxxxg physically or virtually with busxxxxxxesses to understand busxxxxxxess needs and develop results-generatxxxxxxg advertisxxxxxxg programs to achieve goals, and further served as first-xxxxxx-lxxxxxxe for completion of large-scale tasks.

  Recognized as the company s 2001 Rookie of the Year.

  Honored with 2004 s ACME Awards Award of Excellence.

  Routxxxxxxely led department xxxxxx quality, quantity, and recognition.

Bachelor of Visual Communications Collxxxxxxs College

Actxxxxxxg HOA Vice President, Fox Run Neighborhood Association

Lunchtime Keynote Speaker (2007), MBO Marketxxxxxxg Conference

On-Air Guest (2015 2016), WISH TV s XxxxxxdyStyle TV (On Behalf of NUVO)

On-Air Personality (2006 2007), WTHR s Mornxxxxxxg News (On Behalf of XXXXXXtake Weekly)

Guest Speaker (2007), XXXXXXMA Conference (Dallas) ￨ Guest Emcee (2007), Jazz Fest, 2^nd Stage