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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Abc@xyz.com

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include 15+ years of experience providing excellent customer service. I have effectively applied my skills and knowledge toward cultivating positive client relationships and enhancing the overall customer experience. To complement this background, I offer strong leadership and organizational abilities.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

Yyyyyy x. yyyyyy


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Abc@xyz.com

 

Accomplished Administrative Professional eager to contribute strong customer service and banking background to a progressive organization.

 

Profile of Qualifications

 

  • Demonstrated ability to streamline administrative operations, resulting in increased efficiency throughout daily office operations.
  • Dynamic communication skills, critical to providing top notch customer service, promoting retention and generating client based referrals.
  • Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.

 

Key Areas of Expertise

 

   Customer Service

   Interpersonal Communication

   Administrative Operations

   Sales

   Data Entry

   Inquiry Resolution

 

Professional Synopsis

 

Food Lion, Denton, MD 2014-Present

Customer Service Representative

  • Leverage strong customer service abilities to maintain overall satisfaction throughout daily deli operations.
  • Maintain regulation compliance while simultaneously ensuring equipment sanitation and safety.

 

Maryland Department of Transportation, Glen Burnie, MD 2011-2012

Driver License Examiner, License Clerks

         Provided customer service throughout thorough inquiry resolution and appointment scheduling.

         Completed necessary administrative operations to increase overall efficiency within office.

         Issued driver licenses, state ID cards and CDL class C licenses.

 

CNB Bank, Denton, MD 2007-2011

Head Teller, First-Line Supervisors of Office and Administrative Support Workers

  • Fulfilled key leadership position, focusing primarily on supervision of tellers, providing excellent customer service and maintaining accuracy throughout money management.
  • Utilized subject matter knowledge to develop highly effective training programs to increase productivity of new hires.
  • Performed various account functions for customers while strategically promoting company services.

 

Fed Ex, Linthicum Heights, MD 1990-2000

Sr Customer Service Agent

  • Assumed critical customer service position, maintaining efficiency throughout daily shipping operations.
  • Properly collected pertinent information, scanned packages and sorted to ensure on time delivery.
  • Chief responsibilities included payment processing, rate estimation and data entry.

Education & Professional Development

 

CDL License, Maryland Department of Transportation; 2011

High School Diploma, Western High School, Baltimore, MD; 1980

 

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